ThemeCanon

ThemeCanon supports this item

Supported

This author's response time can be up to 1 business day.

372 comments found.

Hi. The update that came out on 7 June 17 isn’t listed in the Change Log. Can you add update details so that we know what was changed and how urgent the update is? Much thanks in advance.

Thanks!

Is W3 Total Cache your recommended cache plugin for the Kause theme? I see it listed under “Tested with These Popular Plugins” on the main page.

Yes it is.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hi, is there a way to trial this theme?

Hi, I am afraid there is no trial version of this theme. Perhaps our tutorial videos can give you a better idea of what it is like to work with this theme :)

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

​Hi, I have purchased your theme 1year ago, for a Italian voluntary association. Now the site have many articles and pages, navigate in mobile menu is really too difficult. It’s possible change the mobile menu format (maybe in CSS) like to desktop version?

Hi you will need to disable or delete lines 253-264 of the scripts.js file found in the theme folder, AND disable lines 48-129 of responsive.css

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Is there a way to have a separate mobile menu with this theme?

addo64

addo64 Purchased

I’m using the Kause Child ThemeVersion: 1.0.0 and have just updated WP to WordPress 4.8.2 and now all widgets don’t work (screen capture here: https://drive.google.com/open?id=0B-b5hp_aWE-oQWQ2XzRSTGxSQnc) please can you advise how to get the Widgets and Customise functions working

Hi addo64, I’m glad to see that your issue was resolved through our support forum and that you succesfully identified and removed the 3rd party plugin that was causing the issue.

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hi. As far as I know the latest stable release of WordPress is 4.8.2. Is the last update Kause (7 June 17) compatible with this WP version? And which version is WordPress 4.7.x?

Hi, this theme is compatible with the latest version of WordPress (v4.8.2). 4.7.x just means all minor versions of the 4.7 version (e.g. 4.7.1, 4.7.2 etc.) :)

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

How can I display a featured image on the homepage?

Hi, can you be more specific in what you are trying to achieve?

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Issue solved. For some reason it now works. After turning the page into a regular page and then back into a homepage, the featured image finally showed up.

Glad you found a solution :)

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

Hi, I loved your theme. I’m only concerned that the last update was more than a year ago. Are you thinking about doing one soon? Or how do you handle that detail. From what I see the support is great, so my next question was that.

When is the coming update scheduled? Is the current version compatible with 4.9.4? Thanks

Hello, where can i buy the slider images from Church demo?

You can purchase them from istock.com

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

“Hide page Title” option in ‘pagebuilder’->’page content’ is always unchecked after new open or refresh or save. When change is done on the template it is updated as unchecked again even if it is previously saved as checked?!. One need to always check it again and again when doing update. Any fix?

Hi, sorry for the late reply. Hope your question has been answered through our support forum. Remember that all support is done via tickets on our dedicated support forum where we will have an answer for you within 24h (working days).

Regards, Theme Canon
emailEmail News   emailFacebook   supportSupport

by
by
by
by
by
by