Pagex builder is not loading properly. Only text is showing up for editing.
I sent an email to firstname.lastname@example.org 6 days as well as to the link in Envato sidebar, but no response from either.
How can I set up contact form, so I can receive messages from users?
You can use any custom form plugin like Contact Form 7 or Gravity Forms via shortcode or you can use built in module Forms in a Pagex builder.
Hi there, I am having trouble with the mobile version of this theme. Is there an option to make the whole theme responsive without having to adjust every little thing? The columns and sections are not responsive by default, you have to set it up yourself. But it’s not working. I am doing everything with css code. Please help us out! Thank you.
This theme is completely responsive, it’s based on the mobile-first framework. There are no default settings for responsiveness since all blocks are based on a mobile-first approach. You do need to adjust responsiveness with custom CSS since all blocks including Columns, Containers, Rows have settings for each media breakpoint.
There is a big problem with parallax on main page – Three boxes floating under header…
I wrote here a long time ago about this issue… And you sent me a clear template for main page. But still things are not going well.
I got fresh and unedited main page:
I want to edit one of those three boxes – lets say TARGETING MARKETING. I’m not editing any other options except text. So text is edited, im clicking update… and parallax stop working… thats happening each time when Im doing updates with those three boxes. On fresh new copy of course.
All content is edited using PAGEX editor.
Problems are showing in all browsers.
Ive try to edit page in Chrome or in Mozilla – without any difference – parallax stop working each time when I try type whatever in those three boxes
So please could you give me a working solution for this error?
This effect was one of the features, which decide about choosing your template from many others.
Sorry, we could not reproduce this issue. We made a video for as a proof that everything works fine https://cloudup.com/cK14Zh4_wN3
Are you sure you did not edit the page manually before?
It is a quite sensitive template – I solved this problem spending lot of time on it.
Another thing – where can I change txt in cookie pop-up ?
Sorry, the theme does not have cookie pop-up elements. Do you mean a modal window?
You can set custom message for GDPR notice Pagex Settings -> Advanced
Hi, I want to make the header transparant for all pages. Why is it only for the homepage? Please let me know if there’s a code so I can change this! Thank you, great theme.
From admin top dashboard click Pagex Builder > Header Layout. Then open section settings where header content is located and simply switch off or select options you need https://cloudup.com/cS8hmxTKaLx .
To make background header transparent make sure you have no background color set in Design tab of the section.
I cannot reply to a message that I have received on the email
My WPML version is 4.3.7
After installing WPML Plugin this error appears
Recoverable fatal error: Object of class WP_Term could not be converted to string in /home/*/public_html/wp-content/plugins/pagex/inc/mega-menu/pagex-mega-menu-class.php on line 221
Can you please specify the version of the WPML Plugin.
When it will be compatible with Yoast SEO ?
We are working on an update but do not have any release date.
How can I edit contact form, so I can recieve messages from clients? http://prntscr.com/r4uenl
From admin top dashboard click Pagex > Page layout. Then hover over the element you wish to change and edit or delete it. You can check video tutorial which covers all functionality https://youtu.be/W17WYxoQ3T8
Hello once again,
we put a video up on the site and want it to autoplay and loop. We activated both options in the basic options of the video. Unfortunately the video only autoplays when in pagex building mode, but it doesn’t start playing at all when you visit the site regularly.
do you have an idea why this happens?
thanks and kind regards
Can you please specify what type of video? Background or player element?
Player element. We checked it in different browsers and today it works again, strangely. Hope we won’t have this issue again.
Great! Glad it is fixed. This issue may be related to a youtube player or browser cache.
I want to hide post-author in the blog page: http://prntscr.com/r28t0z
Can you help me with that?
From admin top dashboard click Pagex > Post template. Then hover over the element you wish to change and edit or delete it. You can check video tutorial which covers all functionality https://youtu.be/W17WYxoQ3T8
is it possible to deactivate the links in the posts slider? we would like to only show the featured image in the slider but the image should not lead to the post itself.
Hope you can help us here, thanks a lot.
Sure, you can simply remove link from excerpt. Navigate to Pagex > Excerpt Templates and open template you wish to change. Then open settings of image and turn off the link by choosing “Dynamic” as value. Here is screenshot https://cloudup.com/cM__dWCG_aJ
Please note that it is also possible that entire element can be a link. To check it switch to “Advanced” Tab and check “Link Entire Element” value.
Would it be possible to host the adobe fonts localy? because when the website loads, the fonts take a second to load properly.
Sorry, it would be illegal. You can check the licence for Adobe fonts here https://helpx.adobe.com/fonts/using/font-licensing.html
Few more questions:
- Is there support for SEO plugins like Rank Math?
- what are the features/fixes for the next update? ETA?
We currently continue testing SEO plugins with a theme but Rank Math was not tested so far. We have to-do (including fixes) list for a theme and when a major feature will be fully tested we will release the update.
Hi, I bought your theme MIRO, which is not longer available. I am having problems due to Wordpress update. I have also emailed you 3 times already and the first one was 7 days ago. No response. I would like to know how can we extend support for themes no longer available? Thank you
Thank you for contacting us.
Sorry but there is no way to get support for deleted items. Please check Envato policy https://help.market.envato.com/hc/en-us/articles/202500244-Why-has-my-item-been-removed-
If I have to buy another theme, will I get a refund for this?
You should contact Envato regarding this question.
Font… Font attached with theme doesn’t support Polish language – how to fix that? I dont want to use any other font.
The theme has no attached fonts. Fonts loaded by Adobe Fonts service https://fonts.adobe.com/ and only presented for demonstration. You need to use your own Adobe Font project on your website. You can easily add the desired font (Futura-pt in the theme) including Polish Language Subsetting into your project and loaded it via Pagex Builder Settings. Or if you do not have Adobe Fonts account you can upload any font you like via Custom Fonts uploader again using Pagex Builder Settings.
Thank You ! Fonts works fine!
How turn on animations on elements on page? I’ve turned off animation in some way – but I don’t know how
Can you please give more details. Entrance animation or parallax animation. In what element. Maybe it’s relate to other issue. Can you provide link to your website where this issue can be observe.
Now I try to check animation settings of section I set some options for paralax and those elements has dissapear
Please check your browser console log. You will see there is an issue with your layout. Probably during modification you have changed parallax attribute on some elements and made it invalid. If you check your source code of the section with parallax you can find a broken data attribute parameter. You can try to fix it manually or remove the section and test it again.
I can’t solve this problem. I’ve try to disable parallax… but elements start do disappear, so further work with this page is senseless So, how to import just main page – a fresh copy from template – to do an editorials again ?
And how to edit SVG background elements colours ?
SVG background colours solved !
If you need to start from scratch and you did not make a backup or cannot go to previous page revision from revision history. We can email you a required layout so you can start developing a new page.
Please send me fresh code for main page – Ive spent too much time for looking for broken elements… email@example.com
We have sent you layout on provided email.
When is the next update?
also, the contact form with “email” as the sending action, dosent seem to work
We are working on an update but do not have any release date. The form uses standard WordPress mail function so please be sure you have SMPT client installed to make sure your emails go thought third party server and not PHP script.
Please check your browser console log. You will see there is an issue with your layout. Probably during modification you have changed parallax attribute on some elements and made it invalid. If you check your source code of the “Creating Trustworthy” section you can find a broken data attribute parameter. You can try to fix it manually or remove the section and test it again.
can you make it compatible with Yoast SEO?
Sure, we have it in our to do list for future updates.
How do i change the colors of these blobs?
The gradient colors
You can change any color via front-end page builder editor. Just click Pagex Layout -> Page Layout from top admin bar. Also, you can check video tutorial which covers all functionality of the theme builder plugin https://youtu.be/W17WYxoQ3T8
Found it. swapped hex codes in the svg code. Thanks
- It should be more easy to change though. Just like you change a buttons gradient
Yes, for simple SVG objects like icons it is possible to change color via settings but when you have multiple objects with different colors and styles with parallax effect and different positioning and all these elements located in one background, unfortunately, it can be controlled only manually.
also, how do i fix the blob from not cutting off?
Sorry we are not able to tell what cause the issue without looking at the code. Can you please point where in our demo this is happening?
The first section of “Creative Agency” when changing the image. replacing the image and making it bigger scales the blog and cuts it off.
Sorry, we do not see any cuts off in our demo. So you probably did some custom design changes to your layout. You might has changed SVG viewBox parameter which control the area where SVG is rendered. You can try to fit your custom SVG size into viewBox simply changing viewBox attributes. If you want to get more info about SVG and viewBox specificly check this article https://developer.mozilla.org/en-US/docs/Web/SVG/Attribute/viewBox
Can you change the colors on the background? all these colors: https://gyazo.com/ac4fa9c41d1314e6472c369bc564e99a
Sure you can. This is a complex SVG background of the section. You can find the fill and linear-gradient attributes of the SVG path and change it as you wish. Simply open section settings and click on design tab then check background option https://d.pr/free/i/Zqpvhk
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