There are currently only 3 themes with a quality AJAX "non-stop" player on ThemeForest. Kentha is one of them - the very best, the prettiest and the one with the most features. This is what an impressive modern website should look like. The support for the product is fast and perfect, the authors will help to tune the template to perfect functionality. Thanks a lot, great job guys! :)
Author response
Dear Ignipost,
Thank you for your glowing review! We're thrilled to be recognized as one of the top themes on ThemeForest. Your words about Kentha are truly appreciated. Our support is here whenever you need it. Thanks a million for your kind words!
Best,
Igor
Works great and has for years. My favorite theme yet for my record label and band websites. Very flexible, great music player
All round excellence! The theme is awesome and so customisable and easy to use, the support is also top notch and responsive.
Very happy with this purchase!
Hi I have purchased this theme but cant go in to support to ask some questions and guides, I've been block on helpdesk page please make them accessible to costumers. my email is iankylecostuya@yahoo.com.thanks
Author response
Good morning Christian, you didn't enter the Purchase Code to your helpdesk profile, which is required to access support. I've just added it for you. In case of further issues please feel free to contact us from the page:
https://themeforest.net/user/qantumthemes
Best regards
I earlier left a 3 star review because I could not create a customer support account. I am bumping up to 5 stars because support regarding this was prompt and helpful.
Author response
Very appreciated, and in case of any similar issue with support always contact us via form available on our profile: https://themeforest.net/user/qantumthemes
Thanks and have a good day
the theme is perfect and functional but i am unable to create a functional and secure shop due to security gaps due to the slow update of wp bakery by the developers
Author response
Hello, the latest version is already available for installation, simply go to Kentha > Install and Update Plugins, and you'll find the update available.
Next time you can open a ticket if in doubt:
https://www.qantumthemes.com/helpdesk/forums/forum/kentha/
AMAZING Job guys. I love this Template so much. Great Documentation and really easy to customise.
And big shoutout to Igor for the GREAT SuPPORT!
very good
Incredible theme but the customer support is amongst the very best I've experienced in my 10+ years using Themeforest
It works. Always support producer and buy the sh*t. Do not download illegal stuff. TK.
Author response
Very appreciated, thanks!
Design is good but from day one when need support their tone is bit weird.
Author response
Hello and thanks for kindly leaving the review.
Anyhow, we simply explained that your technical request needed to be answered by the support crew, and since your support period was expired I suggested to renew it, in order to access the helpdesk and get a better solution.
https://themeforest.net/comments/28233475
I appreciate you took the time for the review, and that you like the design, but in the same way as we have to pay the bills in order to work, our customers have to pay the service so we can keep working. If we work for free, we don't pay the bills. If we don't pay the bills it makes no sense to work... I think that's normal...
To be precise, your support period expired on 2021-12-03 at 11:17:31 and the technical request required some coding that wouldn't even be covered by support normally, but we still try to provide some extra help in similar cases.
I hope you may evaluate renewing the support period in order to get our support.
Otherwise, no problem, but I hope you can understand that our daily work (also for theme and plugin updates) requires a constant work that needs some support, and it's not fair to provide support for free while other customers are renewing the service.
Seen your kind answers and the nice design of your website I'm sure you can understand our point.
Wish you a good day!
Excellent template!
great design!
great functionality!
and very helpful support!
Thank you!
Great Support even for the small things :-) Beautiful Design!
Easy to Customize,
User friendly, just tap and adjust, That's all!
Never had a single complain and since I'm used to Photoshop, I could easily adjust to my own preference.
Great Job!!!
