This author's response time can be up to 1 business day.
I’ve got a problem,
The page of the website is always charging (with the charging circle that never disapear),
How do I do to put off the charging circle so that we can see the pictures of my website ?
Thanks for your help,
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Also provide URL of page which has issue please.
all the pages have that problem, email me so I can email you back with screenshots
my email : firstname.lastname@example.org –
Send it using my profile form mail please.
Sorry, but with this profil form, i cannot send you a screenshot, The easy thing to do is to email me ! thank you … or give me the URL of the profile form mail
sorry but if you mean this profile form : http://themeforest.net/user/ThemeGoods?WT.ac=item_profile_text&WT.seg_1=item_profile_text&WT.z_author=ThemeGoods
I cannot send you a screenshot,
The better thing to do is to email me,
I’m using a fullscreen gallery picture on every page, but it’s not showing up. I’ve linked all the pages to a certain gallery, but the background remains black.
How do I fix this? Great theme by the way!
Provide URL of page which has issue please.
We are using the theme for a lot of modelling photos and when using the gallery wall or masonry galleries template the crop is cutting off the models head. We would very much like to avoid the crop, and display the photo at full height. I have made sure the crop is disabled in the theme settings > gallery portfolio.
Would you be able to advise on how this could be achieved please?
Hi, I have a question do you know any plugin on WP that allows you to detect the way that the accessto your web? Example if the access trough a mobile or a Pc or Mac because I want to make two webs with your template example:
On the first i want to get the fullscreen video of youtube on the homepage and in the second webpage i want something that the mobile can charge on the homepage since the youtube fullscreen video its no support for mobile devices
Thank you so much
Hi, I could not find where to change the image-background for Category pages. Can you please tell me how to do this. My theme-version is 1.4 at the moment. I saw the actual version is 1.8.2 already, is there an option for this in the new version maybe? Greetings, Martijn.
Open Theme Setting > Blog > Archive, Category, Search, Tag pages Background Image
Hello! I have an issue where every time I use a plugin with a shortcode, it puts it in the body where I put the shortcode AS WELL as in the footer. It happens with 5 separate plugins. Any ideas? Thank you!
echo '<div id="copyright">'.stripslashes($pp_footer_text).'</div>';
Worked perfectly, thank you!
You are welcome
Btw, Could you help me rate for the theme please?
i got a problem with my news/blog site. the theme works well and everything works well but i can’t put content in my news site when i choose the template blog, the kalender is shown my accounts but i can’t add any text. when i choose the standard template it works, but i want it the blog art with date, comments ….
i hope you understand my problem and you can help to solve it
When you create a blog page. Did you select page template as “Blog”?
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
hi, i’m not quite happy with the answer. i’ve choosen the template as Blog ( i wrote it the last time ) and the manual folder doesn’t help.
the site shows the ‘blog theme’ ( i can add the widgets ) put i can’t write not one single word on the site.
maybe now you understand my problem
Did you create any post in Wordpress Dashboard > Posts? There are 2,100+ customers sites work fine with the theme so I don’t think it’s theme issue but your config issue.
i had an old version of keres that I bought back in September. What’s the difference between the version then and and the new one? Do I need to update it to this new version and is it free?
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
i have a problem with the translation of this theme. I just translated the files i found in the directory /wp-content/themes/keres/languages with Poedit und uploaded both, the new en_US.mo and new en_US.po in the same directory. But my changes have no effect. The translated things are still in the old language.
What is my mistake ?
And one more question: I disabled the image title and description, because in most cases i don´t wan´t to show them. But i have one gallery (Gallery 4 Columns) i want to show the title and description.
Is there a way to config this or is there a chance to change the php of this template ?
Sorry it’s global setting and apply to all gallery images.
Hi. I want to buy this theme but i need html version. I dont use wordpress. If you have html version i am going to buy it but first i need to know whether i can download html version or not. Thanks
Thank you for interesting. But it’s only available in Wordpress version.
HI, the videos in your demo don’t work. Will you be fixing so I can see if it works before I download?
1) Yourtube video just shows a red car image – no video.
2) Vimeo video doesn;t load – says you have to login to view – and the login button is disabled.
I just want to see if a video can run with this theme. I would need it to run on the home/landing page.
1. I checked youtube background again and it works. Please check if you have flash blocker plugin installed on your browser.
2. Please check again. It should be working now.
So it uses flash? Okay. I’m redoing a website that is all flash because of the inability for it to be crawled and viewed on some screens.
But thank you for getting back to me.
Thanks for the awesome theme!
Is it possible to have static image and no page content for only the home page? I just want the homepage to only show one static image and the navigation menu?
You can select homepage style to static image and upload background image using Theme Setting > Homepage.
Thanks, i already did this, the only thing now is that it also shows the content block with title, footer and copyright. Can this be disabled for only the homepage?
It couldn’t be done using theme admin. However you can edit theme CSS file to change that
Did you know about Firebug a Firefox plugin?
The main CSS file is /css/screen.css
I just downloaded the new version of your beautiful theme to upgrade it, but this error occoured in wordpress “upload theme” page.
“The package could not be installed. The theme is missing the style.css stylesheet.”
Version 1.2.3 of this theme is already installed; is this the correct procedure to upgrade it ?
Thanks for support!
Thank you very much
I need to put the last video i’ve uploaded as the first in the portfolio page, how can i do?
now the last video ’ ve uploaded seems the old first..
What is the password for the PW protected gallery? I’d like to see the features it has.
My contact! problem
My contact does not work! when someone ships me a message with your e-mail on yahoo.com, my contact works well on G-mail, and any other seasoned email. But if a user contact me with e-mail: example email@example.com not get his message! Instead if I contact to get it’s message firstname.lastname@example.org!
What is the problem and if you can fix!
Did you check in junk mail box. If it works with gmail so it’s mail sender problem but email provider problem.
after upgrade when i try to add a new page with gallery i receive this message in the preview..
Warning: preg_match() expects parameter 2 to be string, object given in /web/htdocs/www.paolobacchi.com/home/wp-includes/post-template.php on line 244
Catchable fatal error: Object of class WP_Post could not be converted to string in /web/htdocs/www.paolobacchi.com/home/wp-includes/post-template.php on line 262
What can i do?
i can’t create page anymore!!
i tried to dsable ALL plugins, but nothing change, i can’t still create new page, the last error is: “Fatal error: Call to undefined function is_cart() in /web/htdocs/www.paolobacchi.com/home/wp-content/themes/keres/page.php on line 30”
Could you send your Wordpress account and FTP detail please. I will have a look.
I recently purchased your theme and the home gallery function is not working. I have attached the Theme Settings > Home > Home Gallery option and attached a gallery I made(Tried making two different galleries).
For example, my gallery only displays if I put it in photo wall gallery mode, but I want it in full screen. Ken burns, flow gallery, and the others do not display my images from the gallery..
I am also getting fatal errors on my page content,
Fatal error: Call to undefined function is_cart() in /home/roberth0/public_html/wp/wp-content/themes/keres/page.php on line 30
Any suggestions on this?
1. The issue comes from one of your plugin name “SGCachePress”. Please try to disable it.
2. Could you send your Wordpress account and FTP detail please. I will have a look.
Sorry, how and where do I send it privately?
I just finished deleting the cachepress plugin and the gallery now works
But the content is still giving me the fatal error.
Sent. Awaiting any updates Please send to my account.
Are there difficulties with solving this underlying error? :\ Or do you need me to perhaps resend the logins/info?
Yes I replied your email and asked for FTP account.
E-mail sent, thanks!
Hello, prepurchase question,
Is the theme wpml ready?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author