Hi, nice theme. Is it possible to disable certain features (like maps, smooth scroll etc.) so that their js/css files are not added to the rendered page markup?
Yes, both of them. Smooth scroll can be disabled from theme options panel and the map is a custom visual compoer element. If you don’t put it on the page it does not load the script.
Is it compatible with wordpress 4.8?
Yes it is. Thank you.
I have just bought this theme and wanted to start with “Demo 8” however on the demo import/export page I only have the option of themes 1, 2 and 3.
Please can you advise on how I get Demo 8 installed?
Hello, demo8 is like demo2 with a header background image. So you have to import demo 2 and then add your header background image from appearance->theme options->header->background image
Also for any other questions please open a ticket on our support platform: https://keydesign.ticksy.com/tickets/
Google maps doesnt work. I added longitutde and latitude. Please see my site in contact section at bottom – http://scormuniversity.com/
Make sure you add your google maps API key in appearance->theme options->global options->Google Map API Key field
Is the theme compatible with Revolution slider?
The theme does not include revolution slider. You will have to buy that or if you already have a license we can make some custom work in order to display your rev slider. You will have to open a ticket on our support platform for that: keydesign.ticksy.com
I am about to buy this template, but just have one question before. Do I need to install it as a child theme to receive auto updates in the future? Thanks!
The theme is pretty stable right now. We made a lot of updates. So the next one will be in aprox 3 months from now so no worry about that.
I’ve just updated with the file available in Themeforest and is still showing version 1.1 in Wordpress admin panel. Am I missing something?
Hello, i think we forgot to change the version number. If you downloaded the files from themeforest it means you have the latest version. Don’t forget to update the plugins too. If you have any questions please open a ticket on our support platform: keydesign.ticksy.com
Hi, I submitted a support ticket two days ago, can you please respond asap
Can the subscribe form be used as a contact form? I.e. have the user input an address, than ask for other fields such as phone number and email? Similar to this example. https://www.webuyuglyhouses.com/
Hello. Sure, the subscribe form is made with contact form7 plugin ( just like the default contact form ) so it ca be easily adjusted or configured.
Hello, i accidentally deleted the “Video demo page” https://www.screencast.com/t/wyqbJ8qu9u4B and i want it back. How can i restore it back? Because i know i could import demo content but i’m afraid if i do so it will overwrite my existing content. So what’s the right way to do it?
Please help. Thank you.
Hello, please open a private ticket on our support platform: keydesign.ticksy.com and we will add it back for you. Also , please specify your website url/admin/password
Can the background videos that are present in the template preview come with the theme and available for buyers to use on their themes?
I have just bought the WordPress Version of this theme and wanted to start with “Demo 12” i.e the Video & Subscribe one Shown in link http://preview.themeforest.net/item/keysoft-software-landing-page/full_screen_preview/13766006 But, on the demo import/export page I only have the option of themes Demo 1, 2 and 3.
So, Please can you advise on how I get Demo 12 installed?
Hello, please open a ticket on our support platform: https://keydesign.ticksy.com/
Also, you have only 9 demos on wordpress version, here is the demo page: http://keysoft-wp.keydesign-themes.com/demo/ . The page you pointed is for html version.
What should i do now , it was not written any were , i was mis guided ! Can you help?
Hi, Unable to use your support system, it doesn’t auto link with envato, and using my purchase code it tells me it is incorrect.
Question is on the Features tabs in Demo 4 there are pictures on the right hand side with each tab, I am unable to see how to add them in.
I have tried with WPBakery, however it looks like it is related to [tek_extended_tabs] function?
Same for the team pictures in the lower section.
How can I add pictures to those sections?
Have worked out the team pictures, however the features are still just text code
services_title="Simple, Fast Payments" services_subtitle="Real time contactless NFC payments, no setup, no configuration, just tap and go." services_content="Fixed price tip pre-configured,Supports VISA Mastercard Amex and Diners Club,Transactions completed within 5 seconds,No setup from staff to work" services_more="Get Signed Up" services_more_url="#" services_image="333" services_image_right="-200" icons="nc-icon-outline-air-baloon" services_image_position="image-right"]tek_extended_tabs_single services_title="Mobile Support" services_subtitle="Spend less time worrying about front-end and more focusing on your products and projects and plans." services_content="Professional and easy-to-use app,A better way to present your app,Now available on the App Store and Play Store!,It takes few minutes to setup" services_more="Get Mobile Version" services_more_url="#" services_image="336" services_image_right="60" icons="nc-icon-outline-air-baloon" services_image_position="image-right"[/tek_extended_tabs]
When I goto the link in the demo XML file “http://keysoft-wp.themetek.com/?page_id=329” it says this account as been suspended?
All sorted, I must have modified the section somehow, re-imported from demo and can see options now.
how can I add another social icon on footer section by modifying child theme ?
How can localization be done?
Hey, my theme is not updating to the latest version. Is there a way for me to turn on the auto updates? Or, how can I update the theme?
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