It's a nice template graphically and there are good ideas but big compatibility issues with Elementor.
14 Reviews
They are lying basically. There is no way to upload the demo and make it work.
Author response
Hi,
The demo import is depended on the certain PHP values from the server. And if you have any 3rd party plugin conflict or have any caching plugin then the demo import won't be completed most of the times. And we have more 250 plus user of this theme who are using this and none of them complained about this issue. So please open a ticket in our support system and we will help you in details.
Thank you,
SmartDataSoft Team
Built on Elementor, but then elementor side panel doesn't load. All their documentation fixes don't work. Elementor says to disable all plugins and reactivate one by one. Shocker! The plugin that is causing the bug is the theme plugin! Support is useless. Waste of money.
Author response
I think you open ticket when our support system is offline. Did you saw our support time is GMT+6,9am-6pm.
Our team will investigate the issus
with a lot of bug and didnt mach to rtl
Author response
Open ticket in our support system and send image which area you area reffing ,after vacation our team will help you to fix.
Thank you
great theme, easy to use
They are very good in support, I would definitely recommend.
Very satisfied with the customer service!
When I installed the Kidko theme, it caused a "critical error". I informed support by opening a ticket and they solved my problem within 48 hours. They had the professionalism to solve the problem and install the demo. Now the theme works perfectly.
I'm very happy with the Kidko theme because :
- the support is really very powerful.
- Kidko it's very beautiful theme and my customer is delighted
- it is perfectly compatible with elementor
Translated with www.DeepL.com/Translator (free version)
the theme is very cool and the customer service is the best
Suporte incrível, amei <3
by nasih 3 years ago
At the beginning the template had a lot of mistakes, but after my intervention the team quickly corrected the problem. That's why I recommend it!
Great customer support! Like any in any beginning, there have been some bugs, but the customer service has been able to help and solve problems in a very short time. Compliments!
