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Discussion on Kids Care | A Multi-Purpose Children WordPress Theme

Discussion on Kids Care | A Multi-Purpose Children WordPress Theme

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208 comments found.

Presales questions 1. On your “Babysitter” Theme is the demo content header using Slider Revolution? 2. Is there a Demo content import option that includes the Demo slider?

Hello,

Thank you for your interest in our theme!

1. You are right. The HOME 1 (BABYSITTER) contains Slider Revolution in the header. Please note that the plugin is included in the package. You do not need to buy it separately.

2. Our template has a simple One-click demo data import tool. It allows you to get a precise copy of our demo website with demo slider included – http://kidscare.axiomthemes.com/

But all clipart images included in this theme are copyrighted to their respective owners. For this reason, we insert their blurred/watermarked versions during the demo data import. However, Our Tech Support team can send you PSD files or the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.

Regards.



Support Portfolio Website

Hi,

Is the theme compatible with the latest version of Wordpress 5.7.1 I have updated Wordpress and it has broekn the Homepage I am also unable to access the page via Elementor.

Thanks

Hello,

Thank you for contacting us!

The theme is compatible with the latest version of WordPress. We found no issues on our end. Please make sure that the following option is disabled in the Theme Panel – https://prnt.sc/vz19v2

In case you experience any difficulties in this matter, please use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our Tech Support team will assist you.

Regards.



Support Portfolio Website

hi I’m building a website with wordpress 5.7, php 7.4, when I try to modify some pages (home 1, services) with elementor they don’t load and I get these errors that I send in attachment

you can help me?

Thanks​

Hello,

Thank you for contacting us!

Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.

Regards.



Support Portfolio Website

i am unable to edit the homepage using elementor. Elementor not loading.

Your issue has been fixed. Please check your support tickets.

Regards.



Support Portfolio Website

thank you,

cobbman Purchased

Hi, I would like to request a refund. Can’t reach your support page. Can you help me here?

Hello,

Unfortunately, I am not in charge of solving refund request questions in the pre-sales comments section. You may use the following link to submit a refund request: https://themeforest.net/refund_requests/new. The manager in charge will get back to you.

As the theme authors, we keep to the Envato refund policy, you may check this link for more details – http://themeforest.net/page/customer_refund_policy

In case you have any difficulties, please provide your website details in the support ticket at https://themerex.net/support. Our Team will be glad to assist you!

Regards.



Support Portfolio Website

cobbman Purchased

Thanks, but that link is broken – take me to a 404 page. I submitted a ticket on your support page.

Your support ticket has been updated. Please review it at https://support.themerex.net/ticket/46888

My apologies! The link should be without a point. Please try one more time: https://themeforest.net/refund_requests/new

Regards.



Support Portfolio Website

The Wordpress customize page no longer working with Wordpress 5.8.

Hello,

Thanks for reaching out to us!

The issue is related to the latest WordPress engine update. Our Tech support team will gladly provide you with a quick fix. Could you please submit a support ticket at https://themerex.net/support/ ? If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Currently, we are working on a new theme update with the fix included. It will be released in a while.

Regards.



Support Portfolio Website

Thanks, the quick fix from the support team did the trick. Everything’s working fine now. Great support.

We were happy to help. Thank you so much for your feedback.

Have a great day!



Support Portfolio Website

Hello, I see this theme hasn’t been updated for over an year, is it still supported and can we expect updates?

Hello,

Thank you for contacting us!

Please note that the template is fully maintained by Our Team and includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://kidscare.axiomthemes.com/doc_new/#installation_theme_update

To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/

Currently, we are working on a new theme version. It will be released in a while. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/

Regards.



Support Portfolio Website

Great, thank you!

azzbe

azzbe Purchased

Hi, elementor stop working but only on home page … I allready uncheck load javascript in settings but it still not working. Can you please provide solution to this problem? ​

Hello,

Thank you for contacting us!

Let our Tech support team have a closer look at your website settings and offer you a fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.

Regards.



Support Portfolio Website

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