Their customer support is fantastic. i had a few questions on modifying the theme that i just couldn't seem to find a fix for and they were very prompt in helping, they were also friendly and i would totally purchase again in the near future!
22 Reviews
The quick and professional support is fantastic! 5 Stars *****
Nice theme, very easy to use and looks great
This theme do meet my demand in most terms. Though I've met with some bugs and questions, so far everything has been taken care of very quickly and smoothly.
I shall express my special appreciation to Jin in the support team, you do help me a lot.
I would say this is the best ThemeForest support I have ever experienced and I have experienced others. They would give you the best support. They would teach you everything in details. They made my experience really great here. They deserve every $ I have spent. Thank you
Very good theme that will make many happy, but for me this theme didnt work out as i thougt so i had to buy a new one.
Author response
Which error are you facing when install and use our theme? You can open a conversation at https://shopifysupport.kayako.com/conversation/new and listing it, the Customer support staff will check and help you more. Thank you very much.
Guys, i recommend you buy the theme.
The support is extremly helpfull and efficient, if you have any probleme they will be by your side.
Easy to use and easy to edit for your particular needs as well.
This theme is simple (like shopify), quick install and start. So, maybe need code skill to change theme as you want. The support is awesome. Quick reply and very friendly help.
Couldn't be happier with the theme. Able to tweak everything I need to make it what I want, and the customer support was amazing. They went in and changed something for me (didn't even need a fix, was just a preference on my end) within a day. Fantastic.
This theme is very customizable and is very responsive. Best yet though, the customer support was outstanding. Very quick responses.
Amazing customer support, some of the fastest response times I have seen on Themeforest. The theme is suuuper flexible too!
I've purchased many themes from ThemeForest over the years and this has been, by far, the best experience I've had!
The support I've received from the author/develop has been excellent! They are very responsive and super helpful.
I highly recommend purchasing this theme to anyone!
I think any Shopify site is going to have a bit of restrictions. This one was pretty easy for a first-timer to figure out. There were a couple of bugs, but support was handy. I wish there were more options in regards to main banners, signup newsletter integration...
Author response
Could you please give me the Ticket ID that the customer support don't work fine. I will check it.
by JS - India 7 years ago
by NM - Canada 7 years ago
by KV - United Kingdom 7 years ago
by MN - United States 7 years ago
