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Would you think of updating for use by Magento 2.3?
No, This theme not ready for version 2.3. You can see all our latest magento theme from here https://themeforest.net/collections/5972125-premium-magento-themes
color swatches are integrated? Could show one example in page.
Yes, It’s default feature of Magento, This theme fully supported color swatches feature.
My magento version is 18.104.22.168, I cannot find the brand slider at the bottom after installation.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
No responds after the first reply!
Can you provide your ticket id? So we can assign on first priority.
Ticket ID: FML-458-46262
Thanks, You will get update very soon via your ticket.
May I know that if I want the money back, how long from the date of purchase I can claim?
We provide six months free support to any theme related bug. Also our technical team replied your ticket for required your store details for perfectly install theme on your server and check it all your issue.
Your technical team – Rupal Maisuria tell me that they cannot find the problem. They ask me to contact Themeforest team for refund.
OK, You can contact to Envato team for refund amount. We don’t have permission for refund amount.
Do you have a theme that works like ebay, where users can post their items for sale and I get paid for a precent of the payment?
No, Not included extension as your requirement with theme package.
Hello, after update Magento from 22.214.171.124 to 126.96.36.199 the footer links (static blocks) doesnt show.
do you have a fix?
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
Merge js file Error
Uncaught ReferenceError: jQuery is not defined(anonymous function) @ e9fa549bd776eebf54f9757d67ada5f2.js:11883
ucan-tek-boynuz.html:21 Uncaught TypeError: Cannot read property ‘OptionsPrice’ of undefined(anonymous function)
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
buna ziua, se poate platforma si in limba romana, cu cosul de cumparaturi in lei conform tarii (Romania)? multumesc astept raspuns.
Yes, This theme fully support to multi languages and multi currency. Our theme fully support to Magento all default features and modules.
It is really an amazing theme. As a freelance agency we used this theme to develop an e-store for one of our client in USA. They are planning to sell their sports items through this theme. Is it ok for us to use Regular license?
Yes, You can use this theme for sports store. Not any issue for regular license.
Can this template be used as an affiliate toy store? Instead of people paying through the site, when they find a product and click it will take them to amazon etc…
This theme fully support to Magento all default features and modules. So first of all you need to check it all your store requirement with magento default theme. We are not provide any extra extension with our theme.
When I extract the theme the files are in a folder called ‘Magento Files_188.8.131.52’
The theme is however listing is being a Magento 1.9.* theme. When I go to product page I get an error. Support sent a fix that did not work. All my subsequent submissions to support have not been responded to.
There is a huge holiday in India this week. Perhaps that is the issue on the slow support response time?
Also, please confirm that this theme is indeed 1.9.* compatible.
Yes, This theme fully support to version 1.9.x, No need to any update with our theme package 1.8.x. And if you are not able to install our theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server, And our technical team are back from Holiday.
Hi I am trying to login into support website, i tried reset website but its not working
Anyway How can I make the space between the logo and the menu smaller ? Have a look at the website Our Baby
Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
OK I contacted the support team. They were very helpful and the response was super quick.
I have to say you guys have a pretty great support team
Thank you , We really appreciated.
I have purchased this awesome theme few days ago, I sent you guys support ticket to take advantage of the free installation service. I got quick reply asking to provide magento installation url which I didnt have at the time and I needed help with that. Anyway I have moved hosting and now magento ready. I sent few replies to that ticket but no reply or what so ever.
My supoprt ticket ID is XMJ-626-14296
You will get update within 24 hours via your ticket.
You are welcome.
Demo website dosent work…
Our theme demo working fine here, Please check direct link as well http://magento-demos.org/MAG171/MAG090176/
I have question, I want to remove “CMS Tab” from product page.
Could you please help ?
Please contact our support team at https://www.templatemela.com/support/ they can help you.
manufacturer extension URL rewrite doesnt work. If you want this working you need to buy a 120USD extension. They have a lot of bugs in all templates. I do not recommend
If you are not able to install our theme please contact to our technical with all your details at http://www.templatemela.com/support/ Also our manufacturer extension provide in free with our theme package. so still any technical team issue with our theme please contact to our technical team.
I already contacted the support and rather than fix the bug, send me to buy an extension, i am magento developer and i know what i am talking about
Ok, You will get update via your ticket.
Best Theme! I’ve got it. Good luck!
I saw that this template is not compatible with Prestashop, the possibility of migration of him?
Yes we have prestashop theme available on themeforest, check here http://www.templatemela.com/kids-prestashop-theme-577.html you can buy this theme on themeforest
there is the form of payment slip? I’m from Brazil.
You can pay with credit card or paypal , or ask envato support team for more details
Hi ive decided and bought your template.
but now on the single product page the “add to cart” button does not function.
also the dropdown cart does not work on the product page.
ive submitted a ticket. i hope you can resolve this please.
You can contact to our technical team at http://www.templatemela.com/support/ with all your details, They will fix all your issue.
hello im interested in you template… i read that it supports Google Rich snippets.. but why does the google rich snippets testing tool not shows any kind of markup? (schema.org or.. other valid markup?)
and… also notthing on the category pages or main page.??
Please contact to our technical team at http://www.templatemela.com/support/ they we will help you about your requirement.
The support ticket i have submitted did not get answered… it has been a week now…
and i just tested the live preview… and i dont see any Google rich snippets… in the testing tool.
THE QUESTION IS:
DOES YOU TEMPLATE SUPPORT RICH SNIPPETS or not??
i dont have time for a support ticket and then wait 2 weeks for an answer..?
my Magento shop has to be ready and running a.s.a.p.
excuse me but… please give me a concrete answer.
You will get reply within 24 hours from your ticket.
Can I also change the color in the CMS ? and image like the footer and header ?
like as the clouds above the header?
And have you also meaby a demo only form the backend ?
You can change color of theme from CSS file and need to replace theme images not possible to change from admin panel. And sorry, we don’t provide admin access of our theme demo. Still any question regarding our theme please contact to technical at http://www.templatemela.com/support/
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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