Support for Kids Voice School - Education WordPress Theme

Support for Kids Voice School - Education WordPress Theme

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Well Documented

Aislin supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Where is my slider? I created a slider with XXX slider in administration panel.

Please make sure your WordPress settings are the same as at this screen shot

New version of the theme has been released and I would like to update. How should I do it?

First, we HIGHLY RECOMMEND that you backup old theme files and DB. Unzip the latest version of a theme. You should see folder called “kids”. Just copy “kids” folder over the old one “kids” folder. There is no need to remove old theme and install the new one, plus by overwriting files you will NOT LOSE any data.
Open theme’s administration panel and re-save “main settings” and “slider settings”.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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