designthemes

designthemes supports this item

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944 comments found.

Cavente

Cavente Purchased

We can’t activate the layerslider so that we can update to the latest version of WP Layerslider.

Can we receive the latest version of WP Layerslider, it has new features which we can really use for the event we are having now.

Thanks in advance

rsriram

rsriram Author Team

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest slider files.

Thank you, we look forward to helping you!

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers

We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday

Regards., DesignThemes Support.

ember7

ember7 Purchased

Is this theme compatible with WP 4.8.1 yet?

rsriram

rsriram Author Team

Hi ember7.,

There is no issues with the latest wordpress version with our theme. You can just update the wordpress version. Let us know if you have queries.

Regards., DesignThemes Support.

Hi we have purchased the theme and installed everything via instructions in the documentation. It doesn’t look like the demo version on envato. I went to the knowledge base to request a demo but it is asking me for a code for this. I entered the license code, but it is looking for another code too. We need to get started on our website. We cannot work with what is currently installed, it won’t let us edit certain features, please help as soon as you can thanks!

Hi SmartDigitalMarketing.,

You can always edit the demo contents with our theme built page builder and shortcodes. The only thing you cannot do is that, you cannot edit it with Visual Composer plugin, since visual composer was just added as free addon years after the initial release of the theme.

Regards., DesignThemes Support.

OK well we didn’t know this and we have gone with another theme and we have not used this theme so we would like a refund please, thanks

Hi SmartDigitalMarketing.,

Sorry but we have rights to approve this type of refund. You can contact envato support if you need.

Regards., DesignThemes Support.

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