23 comments found.
when I tried to buy some items no thing come to the cart
I checked in demo link add to cart working.Can you send me link or screenshot to support@themeparrot.com
how to install demo content?
Hi, Install quick start package.You can also send mail to support@themeparrot.com if you need help to install quick start package for you.
Hello, is your theme support RTL?
hello,I bought your theme, and upload the demo already but still not work,messy code of my site. I opened a ticket for support, but I have no response.
Hello Aboelnoor, Can you explain exact issue your facing while installing demo kidzoo theme?
Demo installation is not clear, I tried to follow instructions in the documentations, but it’s not completed or not useful
Due to internal 500 error my team can’t access your website.So your refund request has been processed.
Thank you so much, I wish we may have a bitter experience another time.
it’s ok aboelnoor
Good day,
Do you still offer support for this theme?
It seems you do not have plans of updating the theme.
Thank you
Hi No. Sorry. We do not support the theme as we are in the middle of re-organising our business.
Thanks Ramesh
Good day,
So we should not purchase the theme.
In that case, you guys should remove it from themeforest, so that people do not buy it, without knowing that it is not supported.
Thank you
Thank you. Really appreciate the feedback. We have it temporarily disabled the support. Once we finish our re-organisation, we will re-enable the support.
Good day,
Does it mean that I should not buy it?
Thank you
Hello Eoriaifo, Just i like to inform you! Now we’re supporting all themes and also updating to latest version.
Hello, please answer the emails.
We have answered your emails. Seems you have not received the replies from our helpdesk. Can you please check spam?
Hello, I have nothing of you in spam or in the inbox. Can you send me your emails ???
Will send the replies afresh again
Hello, last week I sent an email and they still do not answer me and yesterday I sent a ticket to support and again they do not answer anything. I urgently need you to respond. Thank you
Between yesterday and today I sent 3 emails. you can answer me Thank you.
We have answered your emails. Seems you have not received the replies from our helpdesk. Can you please check spam?
Hi where can I go to edit the header to remove cart and login options?
Hi,
In Kidzoo theme files open “header.php” file and comment the below code to remove cart icon and user login
[code]
<?php get_search_form(); ?> <?php if (is_user_logged_in()) { ?> <?php echo esc_html__(‘Logout’, ‘kidzoo’); ?> <?php } else { get_template_part(‘ajax’, ‘auth’); ?> <?php } ?> <?php do_action(‘cart_mini’); ?>[/code]
Kindly create a ticket to support@themeparrot.com for further questions.
Thank you Themeparrot
hello, i have three issues! 1. as said by rkhyd above, how to choose the menu that appears in the footer home 2. Where to set this title? http://prntscr.com/jpch3v 3. why is the options page different from that of the documentation? http://prntscr.com/jpchya
Thank you Themeparrot
ok.. thank you for the reply.. can you point where do i set the woocommerce title? because its set for the shop pages, but when i click on a product, the title is gone!
Is it possible to send us an email to support [at] themeparrot.com ?
Hi, Actually that is the default woocommerce breadcrumbs. you can edit it in the kidzoo theme’s woocommerce override file which is ”/themes/kidzoo/woocommerce/global/breadcrumb.php”
Thank you Themeparrot
hello, the breadcrumb.php is not overriding the woocommerce default breadcrumb.php file! what could be the reason?
Can you send us an email providing login to the site or at least the edited breadcrumb file ?
hi..can you tell me how to set the Shop pages menu in the footer home. currently it appears like this.. https://tinyurl.com/yblwcgta
hello! no reply since a day!
Thank you Themeparrot
Hello how to active demo content and where to enter licence key? Thanks
Hi, You can import the demo content using xml file which comes with the package through site backend. Go to “Tools -> Import -> WordPress” install and Run the Importer. and then browse the file .xml and import it. For further questions please create a ticket to support@themeparrot.com Thank you
Is this theme still in development?
Yes. It is in development
Can you explain me about the support of the payment gateway in this them?
We have used WooCommerce to sell products in Kidzoo, So you can use any payment gateway in woocommerce extensions. Please refer here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways If any issues contact us to support@themeparrot.com Thank you Themeparrot
hello,i buy your theme of kid zoo,and upload the demo already but still not work,messy code of my site,can me check for me? www.tomototo.com
Hi
Can you please send us your site details to our support email : support at themeparrot dot com Let us check and assist you with the theme setup
dear,thank you for your reply, i have write a email for your support and sorry for inconvience, your theme great but i am really a green hand on that. LOL…
Thank you. Got it… Please allow us sometime to check (We are from different timezone)
Amazing Work, Good Luck With Sale 
Thank you
GLWS 
Thank you
Nice Work GLWS
Thank you
Great job. Impressive design and functionalities. Good luck with the sales
Thank you
Congratulations! Nice Work, Good Luck With Sale
Thank you
Congratulations!
Amazing Work, Good Luck With Sale
Thank you