71 comments found.
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Hi guys! It’s compatible to Wordpress 6.0.x? Thanks
And with WPBakery Page Builder?
Hi BlueRseo,
for the time being we have only tested up to WP 6.0, we have not tested for a higher version but if you need support, please contact our support here: https://themeforest.net/item/kindergarten-wordpress-theme-for-children-school/12907839/supportHi guys! Please, what kind of php version is compatible with this theme. Thank you
Hi there we will update the theme this week, for now the PHP version 7.4.33 has been tested
I can’t change the images placed in “about” and “testimonial section”
Hi SilviaNeri77,
we need to check and make sure first, would you like to send it to our support here: https://themeforest.net/item/kindergarten-wordpress-theme-for-children-school/12907839/support the support team will immediately help you.cheer
Hi
My license is not working, although I have it running on just one website. Kindly advice.
Thanks
Hi Amkwa,
can you re-check that only one license is for the website? just localhost information will be counted. Make sure to deactivate licenses on unused websites.
if the issue still exists, our agent will help, please send a message on our support tab here: https://themeforest.net/item/kindergarten-wordpress-theme-for-children-school/12907839/supportcheer
It seems that I did not pay attention to my web site since I did my last update of the theme. you have changed original theme structure that even my child theme is not working !! a simple example: I can’t find the folder kindergarten/inc/widget so that my file latestpost-widget.php in child theme is no longer valid.
I also tried so many times to add target blank to the social icons, it does not seem to work, it should be very easy to implement in child theme but does not take changes.
Does anybody else have the same problem ? my support has expired.
Hai there,
Please download the new kindergarten and change your parent theme with the updated ones, make sure you have a backup and secured all of your custom code inside parent theme.
Then remove the “Kindergarten Extra” plugin and install new ones from the new theme requirement. Widgets are moved to extra/plugin due to new rules.
Thanks and Cheers 
hello, a simple change like add target=”_blank” to file kindergarten-child/inc/function/custom.php for social icons does not take effect !! thank you
Hai there,
Please sent us a support via support ticket. Also include your site and login credentials, we will help you there.
Thanks and Cheers
Salve, come posso eliminare quel colore sull’immagine della slide?
hello, I have few questions, that I asked by email 2 days ago, maybe someone else can help me : 1. the option top padding for pages does not have the same result for the same value. 2. how can I show a static text in teachers page before the photos (the text is put in the paragraph section before the options) 3. Can I show articles according to a category ex. a page for news another for events (they are both inserted articles in blog but should be separated in different pages according to categories) 4. title of all empty sections should not be shown, ex. one of the teachers has no skills values how to delete the title.
thank you
Hai there,
We replied this on your support ticket. Please check your mail.
Cheers
Hi,
when will the theme be suitable for the current Wordpress version?
Best regards, Tamara
Hai there,
Yes this theme still supported WP 5+, you can ask us a support if anything happen after installation.
Cheers
There will not be any update for Wordpress 5? The theme is very good but with not updates in 2 years is hard to buy it.
Hai there,
As far as we can see there is no problem with this theme in WP 5. You can ask us anytime if you have an issue with it.
Cheers
Hi,
is it possible to hide the date on the overview of the classes via the css? At this point I mean: http://prntscr.com/m8cg4b
http://familienzentrum-kinderburg.de/gruppen/Thanks very much!
Thank you, I have already done it
Cool job! Nicely done!
Good day, can you send to me the updated version of advanced custom fields pro plugin?
Hai there,
ACF Pro is external plugin. We need to login to your site to update it. Could you please sent a support request through support tab?
Cheers
Is this theme compatible with WPML?
Hi there,
Is anything we can help? Please sent us a support ticket through support tab.
Thanks and Cheers
Contact Page, I want to customize the contact page and need documentation on it. Would you please help me in this? I need that form to send an email to a specific email address. I don’t know where should I enter that email address. Thank you.
Hey there, would like to purchase this theme. Would like to know if there would be any issues if I were to install WooCommerce and use it with this theme. Please advise!
Hai there,
Actually this theme doesn’t support WooCommerce since we not providing any template or style according to e-commerce. We are not tested it yet.
Cheers
Hi! I have three problems – all of them have a mobile view.
1. The user cannot enter a word in the search engine. The cursor is missing. When you click on the sentence “Enter your search term….”, the search engine disappears. Problem observed on Chrome and the Huawei P8 system browser.
2. In the slider on the home page I have only one item. Nevertheless, in the mobile version I can move it (after moving, this element appears again). That is a little pointless.
3. The same problem I found in the Testimonial section on the home page. I have only one element, but I can still move it infinitely.
Hai there,
Can you please sent a support message through our support tab. Please include your site URL and login credentials when you sent a support ticket.
Cheers
Hi themesawesome. This theme have bug. All Blog post detail lose content. It looks like page 404
where you get the theme from? You’re not buyer.
Yes i’m not buyer but i will buy it. I’m developer and i finded bug in live preview. Please fix before i buy it
Hi,
We have fixed it. No problem with code just cache on live demo.
Cheers
Terrible Terrible customer support, I have tried for weeks to communicate to help me with an error and do not reply
I’ve replied and fixed your issue anyway
Thank you, a little late but they solved it
Hello,
Thank you for your reply, I managed to get around things by myself .
Although I do have a problem with teacher slider, namely the pictures are not displayed on my page (all I get is a picture symbol and a name of the file).
What are the dimensions and size and type of files accepable by this teacher slider?
Hai there,
Can I see your site url? I will check it.
Cheers
Hai there,
210px X 324px are minimun size for the teacher thumbnail. You can upload bigger image for better experience.
Thanks and Cheers
Hello, is there any possibility to change the sequence of displaying teachers? Rigth now it’s automatically set to sequence alphabetically.
Hai there,
You can edit it by accessing the file code and edit it there. Go to theme folder > template > teacher-template.php
Follow this article to edit order parameter: https://codex.wordpress.org/Class_Reference/WP_Query#Order_.26_Orderby_ParametersThanks and Cheers
hi, how to remove header menu effect? when i scrolling mouse down header widening. Need menu header do not transform when i scrolling down
Hai there,
You need to remove some css code that contain .fixedwrap class inside your style.css
Cheers
maybe more accurately?
Since your support expired. Can you extend your support first?
I will tell you how to make it fixed, because it will included as support.
Thanks and Cheers
