by lafs 9 days ago
223 Reviews
No support for just trying to find out if Kinetika is PHP 8.XX compatible.
Author response
Hi, It is compatible with PHP 8. We however did not receive your question regarding this.
Thanks
Doesnt work
Template style.css is missing!!!!!
Plese repare it. Thank you.
Author response
Hi,
The style.css missing occurs when you install the theme incorrectly.
Here's how to install a WordPress theme properly. There's three methods here. You can follow any one of them.
https://www.envato.com/blog/install-themeforest-wordpress-theme/
If you require assistance you can contact us through our profile and support will help https://themeforest.net/user/imaginem
Thanks
All the features you require, i have used this product for a number of years and found excellent support for all imaginem products.
stable, efficient feature rich
Great
I updated WordPress to 5.5.3 and all hell broke loose. Now my menus don't work on any mobile device. I cannot make any changes to the site. And support is only forum based. I cannot find a human anywhere to help!!!!! Please tell me now to update the theme so that it doesn't crash. Is there a new update for the Kinetika theme that works well with WordPress 5.5.3 or even more important Worpress 5.6?
Author response
Hi,
Kinetika is compatible with WordPress 5.6
How you are updating WordPress without updating the theme or plugins is not the correct way to do it. The theme needs to be updated if you are updating WordPress.
If you update WordPress while keeping the others old then it can cause problems. This isn't applicable only for this theme. This is in general for all WordPress themes. If you install any WordPress theme then you will need to update it prior to updating of WordPress.
There are many ways you could have contacted us. Through items comments, through the forum or mailing us through our profile. But we have received no contacts from you looking to solve this.
WordPress dot org is a forum based support as well and we use a similar system for our support.
You'll have to update the theme and plugins first and then update WordPress last. Updating just WordPress can lead to problems because it is going through major changes since WordPress 5.4.
WordPress 5.5 and 5.6 are major changes. So it is important to update the theme and plugins first.
You can update the theme as described in option 3: in this link https://envato.com/blog/install-themeforest-wordpress-theme/
Do ensure to update the theme plugins in notice. You'll find them after updating the theme in wp-admin > Appearance > Install Plugins
You can reach out to us through our theme support if you need help https://imaginemthemes.co/
Thanks
every time wordpress is updates, something drastic goes with it. today just updates to wordpress and also updated all plugins websites many features went off.
Author response
HI, You'll have to update the theme and plugins first and then update WordPress last. Updating just WordPress can lead to problems because it is going through major changes since WordPress 5.4.
WordPress 5.5 and 5.6 and going to be major changes. So it is important to update the theme and plugins first.
You can update the theme as described in option 3: in this link https://envato.com/blog/install-themeforest-wordpress-theme/
Do ensure to update the theme plugins in notice. You'll find them after updating the theme in wp-admin > Appearance > Install Plugins
You can reach out to us through our theme support if you need help https://imaginemthemes.co/
Thanks
not working on :( version WP 5.5.1 realy trash not worthy for the price
Author response
Hi, You'll need to update the theme as well if you update WordPress 5.5+. It is fully compatible with WordPress 5.5.1.
WordPress 5.5 came with lots of changes. So to match those changes you'll need to update the theme to latest which should get everything working.
You can contact us through our theme support if you'd like assistance in updating the theme. https://imaginemthemes.co/
Updating is very easy with https://envato.com/market-plugin/
Thanks
Perfect and always updated since many years
Awesome clean Design, several useful features, easy to implement :)