200 Reviews

for Customer Support

I want to thank you for your help, and appreciate your professionality Great Support! Fabrizio

for Customer Support

My issue was solved in one day. Really skilled support team and excellent communication. Thank you!

for Customer Support

I really like the look of this theme - I'm using the Toy theme
https://whatchildrenreallywant.com - but I've been having a few issues with the text size, at first it kept switching to a smaller text when I would edit a Page, then it wouldn't go to the size I needed it to be - I put in a ticket and the response was slow and on the whole not very helpful - It looks like I'll have to figure how to get my text back to how it should be by myself - I wish it would not change size by itself - seems like a bug, and I'd like to have it fixed, but it seems like the support is not so interested in assisting. I pray I don't keep having this annoying issue or I will ask for a refund.

for Bugs

I can't find the customer support button on this page but will spend an hour making changes to a site and then only to visit the site and its back to default settings. Ok, try again. Same but for fun, some of the changes still remain. I can't tell if this is WP or Kingdom being janky or both. Is the publish button on a timer? We'll publish but only for one hour.
Also, I can edit the style (ie, colors and fonts) of a div on a page but not the entire site? wft?

for Customer Support

Worst documentation, worst support, worst theme and plugin ever bought! I DO NOT RECOMMEND THIS!!!!!!!!!!!!!!!!!!!!!!

for Customer Support

Theme Forest must stop posting EMPTY demo files just to get LOYAL customer to come to Theme Forest and PAY for installation. It is time to put this information on the internet about this company that is using BAD SALES TACTICS!!!

LOAD YOUR DEMO FILES or get reported to the Better Business Bureau!!!!

for Design Quality

The design is great and the customer support is extremely fast. A very good product.

AA-Team

Author response

Thank you dplus15! :)

for Other

Installing failed
i dont know how to fix that

AA-Team

Author response

Hi dragontas,

I found your ticket and I can see that the theme is already installed. So is the issue solved?

Best regards

for Other

i would like refund. WPBakery page builder not working nor is converter plus.
im not willing to pay more money to get this working.
only able to add widgets at the footer.
really not happy with my purchase.

AA-Team

Author response

Hi gkcakes,
What do you mean it doesn't work? Open a ticket so we can discuss more there. http://support.aa-team.com/

for Customer Support

It all took some time, but I understand everyone is busy and we solved the problem in the end

for Code Quality

does not keep what it promises! Poor quality not user friendly and no support

AA-Team

Author response

Hi shakkma,

What went wrong? I can't find any tickets opened for your username.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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