435 comments found.
I plugin Goodlayers stops the wp-admin access, it is only accessible when goodlayers core plugnin is deactivated Assist
We purchased the theme 6 months ago. The theme and the support have been excellent. Perhaps amongst the top themes on the net. Great theme and design. Well thought through and unique with respect to the architecture, layout, and design. Intuitive and flexible. There are many nuances that have been taken care of. Kudos to the developers of the theme. Will highly recommend this site for any educational institution. Brilliant support!
Thank you for kind words! We really appreciate this 
If you don’t mind, you can support us by rating 5 stars for this item. (You can rate the theme by logging in this page : https://themeforest.net/downloads then click on stars)
Dear team, is the theme already fully compatible for the latest wordpress version 6.3.1?
Greeetings
Hi,
First of all, Thanks for your interest
Yes, it is compatible with newest WP version.
Hey thank you! Can you ad this info here on themeforest a little bit earlier for future releases?
Sure, we will do that and sorry for this confusing
BTW, Themeforest havne’t include the 6.3.x in the Software Version list yet so we might have to wait for them to release it first… but yeah, as mentioned earlier, you can update to 6.3 without any problems.
Alright thank you! Ah okay, I didn’t know they have to add it first in their website so you can use it. Greetings
we can not use your Twitter Widget any longer to access Tweets, please can you advise?
???
Sorry for missing this. Yes, we are working on this one and should be launching the update soon.
Hi, I am using on my website polylang… but in two other languages than main language, some icons in theme are disapearing. For example social icons, arrows in slider etc. What can I do with that problem? I need multilanguge. And I can’t use other plugin because of the war restrictions. What can I do?
Hello,
Could you provide the page URL where we can see this issue? Thanks.
Yes, https://vpu.edu.pl/
Thanks.
This is happening because the fonts are being served from a different domain(https://www.akademia-pol.edu.pl).
Browsers won’t let you do this because of security concerns.
If you can’t use the same domain, then try adding this code in the .htaccess file of your server: https://enable-cors.org/server.html Regards.
How can i make slider revolution text responsive?
Hello,
It should already be responsive by default, you can further tweak it using the responsive options: https://www.sliderrevolution.com/documentation/responsive-setup/
my site is slow… deactivated all my plugin and left with the GOODLAYERS & SLIDER REVOLUTION. still super slow. what could be the problem? all the plugins except for SLIDER REVOLUTION are up to date
i changed the theme to default and now the website loads quick. problem is the theme.
Can you open a ticket in our support site and provide wp access + site url in there so we can check?
Please note that, Right now, all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
under Personnel, can i have them linked to an external link? i would like to link to Linkedin
Hello,
You can add a link to your linkedin URL in the Social Shortcode option. It is not possible to link the entire personnel to linkedin.
Hello The Kingster theme works with Elementor Pro? Thanks
Hi,
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Please note that the prebuilt elements in the demo are running on our own page builder.
1. i have social media links in the footer copyright area. how can i rearrange the socials? 2. i would like to add TikTok logo to the socials. how can i achieve that?
Hi,
You can do both of these by using the icon shortcode instead of the social network shortcode, for example:
[gdlr_core_icon icon=”fa fa-facebook” size=”17px” color=”#af938f” margin-left=”” margin-right=”12px” link=”https://facebook.com/goodlayers” link-target=”_blank”]
[gdlr_core_icon icon=”fa5b fa5-tiktok” size=”15px” color=”#b1976b” margin-left=”” margin-right=”10px” link=”https://example.com” ]
its not working, not displaying
Could you post your page URL where we can see the issue?
Open a ticket if you want to post the URL privately: https://support.goodlayers.com/
.
Hi kind support, one more question How can I change default Primary Menu to the Hamburger mega menu on Desktop? thanks in advance
Hello,
You can do that by assigning a Secondary Menu in the wp-admin > appearance > menus page. Leave the Primary menu blank to disable the normal menu.
Thanks a lot! I did what you suggested …I managed to have the hamburger on the right side ….great!
now I have 2 more issue: 1. How can I add on the top menu just between logo and Hamburger some menu links as shown on this example ?—> https://www.thehill.org/ I would love to replicate more or less the same header. Do you think it’s possible?
2. How can I change the layout (of hamburger, menu and sub-menu, etc?)
thanks a lot
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi king support, I like very much the theme. I would like to know if it’s possible to activate a vertical mega menu. If yes, could you please tell how I can manage to activate it? thanks a lot
Hello,
You can only show the mega menu as shown on the demo, it is not possible to show it vertically.
Dear team I am testing your advertised Learnpress integration for my client. I found the following problems. 1. Font Awesome icons displayed as squares in the profile page. 2. Activating Learnpress breaks the side-wide search function. 3. Responsive learnpress pages looking weird.
Maybe you know some of this problems and can give me a hint?
Hello,
1. 2. Could you post the site URL and WordPress username-password so we can take a look: https://themeforest.net/user/GoodLayers
3. Is this happening on any specific pages? Please include links in the above message so we can help check.
Thanks.
I cannot access licence management page to check status and revoke access. And since support period hs expired I cannot also submit a ticket. How can I contact you guys? Or after support expires I cannot use the theme normally?
Hi
Please send us the purchase code via the form in our profile page.
We will help checking on that.
Done
Hello, The theme shows that ” There has been a critical error on this website.
Learn more about troubleshooting WordPress.” Especially when i am logged in as admin, then i try to view the site as user!. What file can i edit to have this fixed. thank you
Hello,
Could you make sure you are using the latest version of the theme and our plugins?
If that’s not the issue, please send your error log file or the WordPress and ftp WordPress so we can look into this: https://themeforest.net/user/GoodLayers
Thanks.
Can I add students with their results?
Hi,
Sorry, that’s not possible. You can add students, but not their results.
In latest version. I found some major issues. Kindly fix these.
1. When you click on any element (Button, Text Box) it wont show up on page. I have to save the page again and then reload it to make it appear.
2. In gallery element, there is no more lightbox opening options or any other. It simply opens the image in tab. I cannot navigate to other images in gallery.
Kindly fix this asap. These issues were not there before.
Error on console for 1st issue:-
Uncaught TypeError: clone.css(...).transition is not a function at HTMLElement.<anonymous> (page-builder.js?ver=1.7.6:1245:39)
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Sent… Also check the lightbox issue of gallery.
Hello, one question only, there is any way to make the top bar also sticky ??
Hello,
Sorry, that’s not possible.
Thank you
Hi, I would like to buy the Kingster – Education WordPress Theme, Before the purchase I checked the GTmetrix score of your demo site and found this result: https://gtmetrix.com/reports/demo.goodlayers.com/zt98amfp/ it’s showing very poor score©. Please give your comments regarding this issue.
You can test again and it should now improve more.
This depends on how you set up the caching plugins & asset optimization settings. Also depends on the image size that you used in the website and you can also choose to opt out the slider in hero section and use the page builder instead which should even increase the speed more.
Thanks for your interest by the way
Thanks for the reply. Yes, it has increased dramatically and now shows a good (A) score at https://gtmetrix.com/reports/demo.goodlayers.com/TdVhlHQa/. What plugin did you use to improve this score? It will be very helpful if I know exactly what process you follow for improving the score. I will definitely purchase this theme very soon.
Hi,
Thank you!
We use WP Rocket in our demo website(paid plugin). You can also consider this for the free one : https://goodlayers.ticksy.com/article/15781/
We also use CDN for faster loading assets(StackPath), https://wordpress.org/plugins/ewww-image-optimizer/ (with WebP image serving).
In the theme setting, you may choose to enable SRCSET option in the theme option for faster loading.
However, please note that the score can be varied, depends on your content, how you set the website and the amount of the content/images in a certain page. Your score and the score in the demo might not be 100% the same.
Hi,
Thanks for sharing this valuable information. We have already purchased your theme yesterday. And definitely, we will communicate in our development phase if we face any difficulties or need your help.
Thanks!
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
