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I’m trying to register with the support forum but the password doesn’t arrive to my mailbox. It’s not in junk either
please write your login for support forum.
my username is “trunksan”
sent you a password on the email
Hi, I want to buy this theme. But I want to know if you can use in the wedding photo gallery, at the click instead of zooming and see an image, open a video instead of the photo. thank you
this is an interesting question. we will now try to do this and write to you.
Hi! Have you notice for me?
We have done. Before updating we want you to check. Please write to us.
Hi, I’m planning to buy Your theme. It look’s realy great. It would be used to create a florist page and I wonder which photos are included with package. In description is wroten that not all photos are included. If not all maybe there’s a list of photos i need to buy on unsplash?
we do not include pictures into the archive with the theme. many pictures with demo paid. after purchase we will send you links to our resources, where you can select pictures for free.
Need to purchase, but theme demo shows error!!
Hello! We checked, everything works and is loaded. Perhaps the problem is with you?
okay thanks, now its working
We checked in all browsers, everywhere the demo opens.
Some time it shows error like this, thats why I commented…
This includes make eliminates the revolution slider libraries, and make it not work.
-> Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.
this is a conflict in the Revolution slider. this all corrects plugin settings.
No puedo instalar el tema, tengo un error ya he intentado varias veces, quisiera la devolucion de mi dinero
Instalando tema desde el archivo: themeforest-20706776-kirsten-clean-wedding-photography-theme (1).zip
Instalando el tema…
No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css.
La instalación del tema ha fallado.
Please read the Documentation. You need to install a file with a theme kirsten.zip.
If you find it difficult to install a theme. Send us your login, password, link to your site. We will install and customize the theme for you.
i send a mail now, please help me
por favor ayudenme con la devolucion del dinero, no puedo installar este tema, no creo que sea un fraude
por favor como procedo para que me devuelvan mi dinero, gracias
Hasta ahora va funcionando muy bien, me estan saliendo uno de otro error pero estoy conociendo este tema, la verdad al principio de asuste porque no podia instalar el tema de ninguna de las maneras en que te dicen pero al ir a ayuda puedes encontrar el consejo de descargar solo el tema instalable para wordpress NO TODOS LOS ARCHIVOS que es la primera opcion, el tema se instalo sin errores esta vez, aunque mi preocupacion mas que nada fue que nadie me contesto los mails que envie =( al final lo resolvi sola, pero gracias, excelente template
I’m sorry that we could not to answer you. We had problems with our support. If we can help you with something else, write to us.
Hi there, we would like to buy this theme, we are a videographer company and need to upload videos, is this possible with this theme?
yes of course. You can do everything the same as with the standard theme.
We can install a test demo for you so that you can check everything yourself before you buy.
Hello there. Buy the theme. When does the installation take place? Is it possible to install a test demo?
yes. We can install you a test demo. Write us a link to the site, login, password and our correspondence.
Kirsten WP theme Documentation
Hi, i have bought your theme and using it, i am facing difficulty in portfolio categories in mobile screen. After selecting a category and scrolling the category resets. Even in theme demo it does the same. Help me fix the bug.
we replied to you by email.
With regard to the video version of the homepage demo, can a Vimeo video be displayed?
Yes of course.
We use the Revolution Slider in the first section.
Hello. I just purchase this theme. I install it on my page, activate it, and thats all. Cant see any changes, can’t follow your instructions, becouse I can’t see any of your web page interface..What am I doing wrong? I just install kirsten.zip file..
If after the documentation there will be questions. write us, we will help you set up a demo for free.
Are you planning to update your theme regarding Wordpress 5.0 and PHP 7.3 Update?
on our server, we use PHP 7.0.31 for the demo. It also works for PHP 6.
WordPress 5.0 compatible. With Gutenberg plugin not, because we use the WPBakery Page Builder plugin.
Please rate our theme. this is very important for us.
Hi there. Is there a way to make the feature image not appear in the portfolio page ?
please write the link of your site.
Did you check on our demo?
Hi. I did. But the demo didnt help here. The solution I found is to specify the portfolio post type to be “gallery”. When set to gallery the featured image does not show up. Hope this helps.
We made an option in the portfolio settings. On the forum in your topic link to the archive with the theme.
At Documentation you wrote about: Kirsten comes with 5 different custom widgets. I do not see any of it.
Yes you are right. after optimization there are only 3.
Do you need some kind of custom widget?
We can add a custom widget for you. And you rating us for the theme. Deal?
Hi, I cannot preview portfolio pages from admin, I click preview and I get page 404. Any clues? Thank you
please write your site url, login, password
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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