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this is the most non user friendly and confusing template i have ever seen.
Did you submit ticket for us?
Hello, I have not heard anything back since 21/12/18 from the support team. Please can this be looked at? I have someone asking every day about the progress. Thanks!
I’ve literally re-purchased support for this again to get help and the support team and dragging this on so much, i’ll have to pay for support again at this rate.
Hi, I’m checking your issues. Please wait on couple days. I’ll respond as soon as possible.
can you please update VC plugin , I am unable to edit the site
yes, I will get new version soon
Visual Composer stopped working. I can’t edit my website, It’s asking me to buy a new license!
Is your theme compatible with wordpress 5? Thanks for your answer.
menu colours dont change how do i fix this. asked on the forum no reply
18 hours with no reply after purchasing this. !!!!!
Hi, let respond to our reply on your personal support page please
Good day ! I bought a theme, very satisfied, thanks !! please tell me how to translate the topic from right to left to create a website in Hebrew thank you in advance
I just purchased this theme and it keeps giving me these errors:
kitchen/woocommerce/cart/cart.php version 3.7.0 is out of date. The core version is 3.8.0,
kitchen/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 3.8.0,
kitchen/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0,
Also plugins are not up to date:
There is a new version of Ninja Forms – Layout & Styles available. View version 3.0.28 details. Automatic update is unavailable for this plugin.
Please fix these issues ASAP as it is not acceptable to see issues like these in a $59 template.
Hi I am hesitating to buy this theme, my question is can I change the product list page to make product images clickable?
And can I change the responsive dropdown main menu to all the menu links not just the arrow?
Looking forward for you reply, have a nice day!
Please buy that theme and create the ticket at here :https://qtcmedia.ticksy.com/
We are very happy to support you anytime.
hi! how i can to hide the name of page ? thank you
Good day! your silence is not entirely clear, I think that it’s not only in my eyes that you are losing a client, if so I will have to leave a negative review, but I don’t want this. if you ask a question on the topic, please answer kindly. Thanks for understanding and have a nice day!
Hi , I’m looking for a plugin that can do the kitchen and cabinet design, is your template capable?
We know the support period has expired long time ago , but trying to install the theme for a client where previous client no longer use this theme.
Got 2 critical issues and please kindly help where i have created a ticket as well
1) Permalink wont support Post name option which is very critical
2) After installing the Demo ( installing of demo is NOT like the documentation, we need to install one by one !!! ) , Demo Sliders are not visible ? Looks like they haven’t got installed at all
Are there any theme updates available for wordpress 5.5.1 and 5.5.2? as we tried updating the wordpress and the website got messed up. the plugin updates are due as well. Please respond ASAP.
hi, we are sending the update versions to the themeforest.
Hi I place a support ticket a week ago and heard nothing yet even though I’ve paid for support. Not on!
hi, what is your ticket ID?
So I gave you the ticket ID 5 days ago and still nothing????
Replied for you already.
Seriously folks, don’t bother with this theme or the non existing support. You’ll get nowhere.
Please answer my TICKET #2584315. I’ve been waiting 5 days now for a response
Thank You realtimewebsolutions for the heads up, we were just looking at the showcase demo, and even the demo is badly broken. There are errors listed all over it and when you get to the bottom of the site there is a broken color palette listed there, also you can see in the subscription part that there is something trying to load but is not able too because it’s broken. Not a good way to showcase a demo, and if they don’t care about the way they present their own product, then they certainly don’t care about you getting support.
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