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After Changing hosting service, my website is no more compatible with mobile, why? are there special settings to configure ?
Can you provide your site url so we can check?
hm, can you please recheck with your host provider? I see only blank page on your website : https://take.ms/UNooH
ok sorry it was a caching issue. Could you tell me how to update revolution slider without loosing content?
Sure you can follow this : https://goodlayers.ticksy.com/article/2125/
I recently bought the template and the slider revolution cannot be attached to bullets or arrows. I can not believe it! I paid $ 60 for something that doesn’t have the basics?
I can confirm that Revolution has both arrow and bullet. You just need to set it up properly
If you have any further questions, feel free to submit a ticket in our support site
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
When I click on arrows or bullets, no options are displayed. Where can I send the photo so that you can see it?
By the way, this link doesn´t works: http://support.goodlayers.com/purchasecode.png
Oh sorry, it should be https://support.goodlayers.com/purchasecode.png
Please open a ticket in our support site instead. Thanks!
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1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, please open a ticket in our support site and provide wp access + site url + FTP access, we will help looking into that.
Hi – goodlayers is heavily weighing down my host and this is what they sent along to send to you
We want the total for autoloaded data to be under 800k or so for good performance. This is typically best for the site and server as a whole and will allow us to safely enable object cache, increasing the all around cachability on the site.
Before my changes the total autoload was at 5997955 bytes. This is more than 5mb larger than the recommended 800k. Once I cleared out the orphaned data, this drop drastically down to 2724233 bytes. This is a great improvement, though still a little over 1mb larger than what we would like. This is still above where we feel confident enabling object cache, but I do feel much better about overall performance based on what we were able to clear.
The remaining pieces to this is mostly with Goodlayers:
| LENGTH | option_name |
| 2579152 | gdlr-core-pb-custom-template |
| 151029 | gdlr_core_google_font_list |
| 100560 | gdlr_core_google_font_link_list |
| 39812 | gdlr_core_google_font_option_list |
I did some digging through their documentation but nothing mentions anything around autoloaded data. Searches for this did not bring up anything specific that I was able to go on.
Hello. I am running the latest version of the theme and only the plugins recommended during installation and can not edit the module content. Please help.
1. Can you make sure to update the GoodLayers Core Plugin as well?
The instruction available in this article : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)f
2. Please try to clear browser cache or test in other browsers and see if the problem persist or not.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
How do I update Slider Revolution?
Please check this out : https://goodlayers.ticksy.com/article/2125/
Does this theme support latest woocommerce 4.7?
Yes it does.
Thanks for your interest by the way
Ok because the demo checkout’s right side doesn’t seem to work (infinite loading).. not sure if it’s because this is a demo but I had the same thing happen to a live store after update and it’s due to incompatibility.
I think it might be a caching issue on our server. I tried to clear cache and tested and it was fine.
Can you test again please?
Hello, I have migrated the page to another server and the goodlayers page builder doesn’t works… I mean, I can see the builder in the desktop but any change or new page made with it is saved. Other changes in plain text of wordpress do works, but nothing made in the goodlayers page builder. Could you help me please?
Could you try reinstalling the theme and our plugins and see if it helps? You can follow the update instructions to reinstall them: https://goodlayers.ticksy.com/article/1893/
If that doesn’t solve it, try disabling all your other plugins and see if that solves the problem. If it does, you can activate them one by one to see which one is causing the problems.
If none of those fix the problem, then send the WordPress login-password so we can see what’s wrong. You can send them using the form here: https://themeforest.net/user/GoodLayers
It doesn’t let me send any ticket because my support expired….. I don’t need support for something I don’t know how it works. I need to fix the page is not working any more. I can’t work with the goodlayers page builder…
If you read carefully, we didn’t let you open the ticket in the support site.
**If none of those fix the problem, then send the WordPress login-password so we can see what’s wrong. You can send them using the form here: https://themeforest.net/user/GoodLayers
Thank you very much!! Everything working okay now!
Do you support embedding a YouTube video as well as Vimeo in blog posts? Your demo only shows Vimeo.
Yes, Youtube is also definitely supported
Is it possible to create a hover color for the text? Right now it just stays black. I find that having more of a hover color aids in UX (e.g., tells someone this is a link: click it!) Anyway, let me know if I can add/change/modify link and/or hover colors in the theme?
Yes, you can change the hover color. (link color)
One more question: Is it possible to disable the persistent header image/title at the top of every page—not the upper left logo, but the header that sits between the navigation and the main content areas. It seems a bit redundant and it would be nice on the blog, especially, to focus just on the posts without the heading.
By the default it will be displayed the way shown in the demo. However, you can choose to disable the page title directly in each page.
I’ve been using your Wordpress theme for several years, thank you because it’s very good.
However, it is starting to become obsolete due to the many updates of Wordpress and the Jquery library.
When will there be an update of the theme compatible with the latest version of Wordpress (february 2021)?
Thank you in advance.
The latest version of the theme is compatible with the current version of WordPress.
Could you make sure your theme and plugins are updated? Here are the instructions for updating them: https://goodlayers.ticksy.com/article/1893/
Let us know if you still face any issue.
pre sale question, do you have content blocks in your theme? I need to have portfolio showcase below every single portfolio item so user don’t need to go back to the main portfolio page, just scroll down and see the whole portfolio showcase on the bottom. that can be easily done with content block or portfolio settings. Regards
Hi. I see that the theme fully supports WooCommerce. Does it also supports the WooCommerce Booking plugin?
First of all, Thanks for your interest
Yes, you can also use WC’s extensions with the core WC as well.
Hello, pre-sale question. I like pretty much everything about this theme, but I am a bit concerned as it’s about 5 years old, and not sure for how long it will be updated/supported?
Hopefully you can eliminate my concern!
Yes, we still provide support and update the theme to make sure that it will be compatible with current WP versions and also bugs fixed.
Could you please recommend a calendar plug-in that is compatible with the Kleanity theme? The previous calendar we had installed caused an issue that prevented us from editing anything in the backend of WordPress. We seem to be having that same problem with the new plug-in we’ve purchased as well.
We can only recommend this on : https://wordpress.org/plugins/the-events-calendar/#description For others, you may have to google for them and test it.
Hi, the theme has some pre builts blocks and pages but its quite limited, how could I have more page builder templates to help design ?
We some time put new ones in the update. Please make sure to update the GoodLayers Core to see if there’re new ones.
You can also add your own as ‘custom templates’ as well and call it in other pages.
could you give me process to update theme and goodlayers core (and keep my customizations? ) thanks
To update theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Another question : Slider revolution is limited without full licence, could you recommand any alternative (less costly) ?
Actually, it’s not that limited. You still have most of its feature and you can have it work as shown in the demo site without purchasing their license. Only some restriction from their pre built template which is not quite necessary actually. I still encourage you to use (without purchasing its license) since this is the best slider so far we have been using. (and sorry, we don’t have another recommendation for this )
indeed.. pre built things are crucial in order to save time !
Understood. In this case, you have to purchase their license directly if you want to use that feature.
Otherwise, to set up the slider as shown in the demo site, you don’t have to purchase it. We already included the prebuilt file in the theme package.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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