Reviews for KLEO - Pro Community Focused, Multi-Purpose BuddyPress Theme

1,251 Reviews

for Other

My original rating:
Overall this theme is good. However, the author team insists on misleading information about Sensi plugin which is not included in the theme and does not even work properly. We understand it's hard to keep it up in a convoluted fast changing world but at least be honest and truthful.

SeventhQueen
Author response:
Hi, Sensei can be easily installed from Appearance Install plugins. Why do you say it is not included? We are giving everything that we say and everything is included to recreate our demos. I will appreciate clarification and once you see everything is as we say I hope you can also change the rating accordingly

My Response:
I tried to install Sensei from KLEO Panel under Appearance menu but failed to to so. Click on "Install Plugin" did nothing.
I've searched the comments/support for KLEO theme and it seems most users are not happy with it. My suggestion is get rid of Sensei from your theme package because it does more harm than good. Thank you.

SeventhQueen

Author response

We are very transparent, as you will see, and we are very sincere with what we state on our product description. See Sensei github code which can be downloaded for free https://github.com/Automattic/sensei I will recheck if the automatic download works from the admin area

for Feature Availability

The confusion is still confusing. But overall ok

SeventhQueen

Author response

Hi, thanks for the rating. Please let me know what seems confusing so we can sort it out. Thanks

for Customizability

Your theme is awesome, suits virtually all social needs, especially the e-learning platform.
Note please my sidekick interactive tutorial did not install, please take note of that

SeventhQueen

Author response

Hello, thank you very much!!! Sidekick plugin was removed from Wordpress repository unfortunately. We are focusing on releasing video tutorials in the next period to showcase KLEO features and better understand how it works. Let me know if you need any info or have questions. Thanks

for Feature Availability

Very versatile theme with great features!!

SeventhQueen

Author response

Thank you very much!!!

for Customer Support

The KLEO support team helped me out on every issue I had!

Every time there was something I wanted to customise or I was unsure about, they helped out. Our website would not be what it is now without their assistance.

I started with the KLEO theme and knew nothing about web page development (but a fair amount about computers). I used the installation service they provided as I wanted to ensure I was beginning with a solid foundation. I figure it was money well spent!

I have just finished the 6 month initial support and I am about to renew it (wish I had bought the extension at the start to save a few dollars). I have no regrets at all in going with KLEO. It was a really good decision.

Thank you again to all of the KLEO support team.

Rob

SeventhQueen

Author response

Thank you very much Rob, we totally appreciate taking the time for this awesome review!!!

for Customer Support

Even after my support ended they gave me advice, and I've literally seen SO MANY THEMES. However at the time of my purchase it was the most unique. Even now I HAVE NOT SEEN a theme with so much versatility.

Though please work on the theme UI/UX, as at this point the style is getting a bit outdated. Plus I haven't seen a new design since I started. At least they are well made in the first place. <3

SeventhQueen

Author response

Thank you very much!!! We appreciate your review and we will come with a big surprise soon for KLEO

for Design Quality

It’s not very pleasant to pay 62 dollars for a topic for a csquer press and not to be able to install it due to the lack of style.css

Installing a theme from file: themeforest-6776630-kleo-pro-community-focused-multipurpose-buddypress-theme.zip
Extracting files ...

Installing a theme ...

Archive failed to install. The theme is missing style sheet style.css.

The installation of the theme failed.

SeventhQueen

Author response

Hi, this is a very common user error. please extract that zip file first and upload kleo.zip file found under WordPress folder. I will appreciate if you change your rating after and please take advantage of our support service found at https://my.seventhqueen.com Please let me know if you managed to use the correct file

for Customizability

simply awesome

SeventhQueen

Author response

Thank you very much :D We appreciate it.

for Design Quality

We bought the theme about a year ago. We never used it in any project, and after 1 testing installation it was uninstalled. We wanted to come back to it, but the theme is standing still. There are no new demos, no new functionalities. It is not adapted to higher resolution monitors - fontend and the whole graphic concept simply spoils the eyesight (it is optimally solved and legible in similar theme, e.g. Aardvark). We don't know what a miracle it is #1 BuddyPress Theme for 2019. In our opinion it's one of the worst Envato shopping we've done.

SeventhQueen

Author response

Hello, Kleo is a great product and with time and updates it became a strong product. Just because you don't see demos that you need I don't think it is a reason for this rating, you should consider the product as a whole and what can it do for you.

I hope you will try to see from a different angle. All the best

for Customer Support

I'm very happy that I purchased Kleo. The theme as such is awesome and their support is outstanding. Highly recommended if you are looking for buddypress theme.

SeventhQueen

Author response

Thank you very much. You are awesome!

for Design Quality

Awesome theme

SeventhQueen

Author response

Thank you very much, we appreciate you spreading the word.

by
by
by
by
by
by