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hi, i would like to know if is it possible to use your theme for a listing website using an ad manager, and if a live chat was available on your theme like facebook chating system for example ?
Hello, you can use our theme but you need plugins to add that functionality like listing, ads and chat.
After updating newest version, all my pages are safe, but i cant see them in theme. Im using child-theme. What to do?
hi, if you click view from the pages list, you pages won’t show?
I updated to 4.14 this morning and it is a mess! My pages created in Visual Composer are not showing up correctly (cut off graphics, new Buddypress members not showing up correctly even though I have changed nothing in the back end). The groups page is horrible! Nothing shows up right. Text is overlapping. It looks like the css is broken for anything buddypress related. Not very happy at all. Every time you put out an update, my site is down for three days until you tweak all the bugs. My support is expired and I feel forced into having to buy it again just to keep my site running after an update. A theme should not be this unreliable every time there is an update. My site is www.cannabusinesscommunity.com. You will need access to see all the bugs. I can send credentials privately.
After further review, I am seeing that it is an issue with the Buddypress shortcodes that are showing up incorrectly. The shortcodes worked fine (I am using them through Visual Composer) before the update. L.
Hello, Please open a ticket on the support site since there is the dedicated team to answer tech question? What page is showing wrong?
All the best
Any page that contains a Buddypress shortcode does not display correctly, even when I use Visual Composer (Groups, homepage, landing page, activity stream – shortcode… the normal activity page is fine). This leads me to believe that the css file(s) got screwed up with the update. Everything worked fine before the update. It also “cut off” some elements (wide) on my landing page and home page. I have the site layout set to wide and it only shows boxed, even when I set Visual Composer to wide layout and check “NO” for the container option. To sum it up: It looks like there is no css styling for the buddypress shortcodes and wide layout just doesn’t work. Again, everything was functioning properly before the update and now my site looks like a mess. I cannot open a ticket because I no longer have support. However, this is a theme update issue… if you didn’t update, I wouldn’t need the assistance. My site has been only partially functional for three days and I am not happy one bit!! Please advise.
I purchased your them, but am unable to create a new topic for support in your forum. Yes, I am registered on your support site.
I can reply to topics, but there is no way to create a new topic so that I can get support, and you have no other way other than your Facebook page to get in contact with you, and even that seems to take forever.
So how can I get help in getting this theme to work?
Hi there, please see the Get Help menu -> Kleo and then scroll down the page if you haven’t found the solution in the KB and open a ticket
Hi, that could be done using custom development and to modify the buddypress profile templates found in kleo/buddypress/ members/single
Try Social Login but we haven’t fully tested it.
3. You can send and email at firstname.lastname@example.org to get a quote for your project.
The magazine does not work somehow, I have the posts imported. Neither the revolution slider on that page is importing posts, there is no ticker, there is no posts. I wonder what is happening?
Hi, please edit the shortcodes and select your categories to show. Same applies to Revslider where you need to choose what posts to show
members aren’t displaying in member directory nor search
Hi, please use our support site for any theme technical related questions. Our dedicated team will gladly help: http://seventhqueen.com/support
I placed request but no response
I created a ticket and got no response. You guys take forever to respond
I tried to response via mobile but your mobile site isn’t working that well however buddy press is installed and actived
no support at all, can someone please help please! member page not working once installed theme and i deactivated all plugins
Incredible theme. Best I’ve seen for BuddyPress. Quick question, do I need to go into the stylesheet to change the color of the social share buttons, I tried searching the comments but there’s way too many? Am I just missing it somewhere in the menu?
Again, just amazing work. Wow.
HI there, thank you very much
You should add your custom css in the style.css from kleo-child theme and inspect the elements with Chrome to see the CSS properties
Menu script broken and side bar not showing on single product page. If you go to this page https://www.isknot.com/shop/music/woo-single-2/ for example, you will see that the pull-down menu on top does not drop the pull down anymore and the sidebar to the right does not display. how to fix this?
Hi, What theme version do you have? I just played with the menu and works. Please add widgets to the Shop sidebar from Appearance – Widgets.
I have the latest version installed 4.1.4 and I can assure you the menus do no work when on the single product page (check for example Community and shop, they have submenus that do not appear when on the single product page). and yes I have widgets on the shop sidebar under widgets. they display well under any section but do not show under single product page. I believe you have another user (superchaff) who reported the same issue recently.
hi, any update on this issue?
Hi, since latest update woocommerce sidebars dont display on shop, category, or single product pages. Please how can i fix it, thanks
Hi, you have widgets added to the Shop sidebar? please email me at abe [at] seventhqueen.com with credentials to check on your site.
Any plans to add the Cornerstone front-end builder to KLEO? It would add a tremendous value to this already awesome theme and quite possibly help you drive sales up to be more in line with some of the other top selling themes on the market.
Thanks for considering!
How can i set full-width for Kleo Post on Pinterest home (like the demo)? is blank spaces on the sides (see screenshot: https://cl.ly/131q0E3T1l3E) I set my page Full-width, and copy the same configuration from demo, but still with those blanks spaces.
How can i add a pagination to Kleo Pinterest home?
how to add a link to profiles? ex /members/ username /
Hi Kleo Team,
When you use the inbuild search form, it returns an image for products and users. Would it be possible to get a better resolution of theimage, for upscaling, while redesigning? Thanks.
It seems that my slider stopped working with Kleo. On the page, it shows a blank where the slider is supposed to be. When I edit the page, it has the slider element there, but it doesn’t allow you to edit or choose a new slider. What’s going on?
The latest update has destroyed the styling for all the pages. Please check to see if there is anything that may cause this. Currently in the process of restoring the old theme versions.
how to add custom info to member page example
<?php echo bp_member_profile_data(‘field=Comapany Name’); ?>
Hello is it possible to display profile and group headers vertically like in your buddy so theme? Thanks
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