22 comments found.
Hi guys, how do I access the template builder?
I actually I was able to access the theme builder, modify the template. But when I try to download it will allow me to download the demo file. PLEASE HELP!
Hi smithtanny, sorry for the late response. You can access the themebuilder using the url provided in the theme builder folder that comes with your download (the end of the url should show a purchase code)
Hi, we really enjoy using this theme. Question – I need to replace the logo with a bigger version (350px wide) and replace the nav links with social icons. I am having difficulty with this, can you assist?
Feature suggestion:
- Include the different modules on the side. Once I remove a module, I can’t add it back. This is a problem if I reallize during editing that a module is needed back.
- Save templates. Sometimes I need to re-use and edit a previously generated template. If I could save the layout, this would be a MAJOR help. Maybe save layout information to dropbox or something similar? Or maybe sell this as an addon?
Hi there,
Thank you for your purchase.
Please drop us an email to: support[at]rocketway.net with your HTML file so we can assist you further.
Currently we’re developing a webapp which will include the features you’re talking about.
Cheers,
RocketWay
Easy set up and great customer support!
Thank you areggerm. Also for the 5 star rating. Much appreciate it 
We’re here to help you if you need any further help in the future.
Cheers,
Team RocketWay
Hi,
A pre-sale question related to themebuilder access. When I customize a mail, do I have to finish it in one shot or can I store it and later I can continue my customization? Best regards Phil
Hi Phil,
Thank you for your interest.
Currently you can’t store a template in our Themebuilder. The best option for now is to customize the template with our Themebuilder, export the file and edit further, save your work or send messages through an email platform like MailChimp.
Please send us an email to support[at]rocketway.net if you have any further questions.
Cheers,
Sebastian
Hi, I am exporting the html to a GetVero account but it seems that the responsiveness is not working on IOS (native Mail app or Gmail webversion on Safari ). Are they not supported yet?
Hi LoveMondays ,
Thank you for your purchase.
These clients do not support media queries.
Attached is a screenshot with email platforms that support media queries and which do not support.
Please email us to: support[at]rocketway.net for further help.
Cheers,
RocketWay
HI, same problem here, I purchased this a couple days ago, and after spending ages customising it, turns out background images do not load in Hotmail (Outlook).
Is there a way to change the code so that header and footer images load up? Also, in Mail Chimp, I cannot move the section. I try to drag them to the top or the bottom but nothing happens….
Thank’s !
Hi duvaldesign,
Thank you for your purchase.
Outlook and Hotmail doesn’t support BG images, in their system you’ll see a solid BG colour. This is mentioned in our item descripion also.
You can switch modules or dublicate and hide them in the MC system. Please email us to: support[at]rocketway.net for a tutorial how to do this.
Cheers,
Sebastian
It’d be nice to have an image module that is full width and has varying height. Loving the theme so far, but that would be very helpful.
Is there a way to get that added?
Hi oncontrols,
The part with the devices is full width and the height of this image auto adjusts…
Cheers, Steve
RocketWay
Hi,
plaese, is somewhere any tutorial or help for using this template? I don´t know for example what is the best recommended width of images.
Thanks.
Hi petrdevo,
the item description says 2000px is the recommended size for the header image. If you need further support please contact support@rocketway.net
Thanks! RocketWay
Hi, I would like to use this template, but I am afraid if possible to use chzech fonts… (possible to use any google fonts?). Thanks.
Hi,
I purchased this a couple days ago, and after spending ages customising it, turns out background images do not load in Hotmail (Outlook).
Is there a way to change the code so that header and footer images load up?
Thanks.
Hi Jay,
We replied your email today
Cheers,
Sebastian
Hi! I am having some challenges with the MailChimp in terms of how to import it to be able to switch and add/remove modules – how do I do this as you say in the reply from above?
__
Hi there,
Thank you for you interest.
With our Themebuilder you can drag&drop modules, edit text/images and change colours. After you made your customised template simply export it as a MailChimp file and edit furher in their system You can also switch / delete modules or upload images throuh MC system.
drop us an email to: support[at]rocketway.net if you need some further support.
Cheers, Sebastian
Hi kwalby,
can you please send us an email so we can give you detailed instructions?
Thanks!
RocketWay
Hi Kristian,
I just sent you the instructions by mail..
Cheers,
Steve
Hi,
I’d also like to know what to add in the CSS to make the HTML template Boxed but always responsive ?
Thanks!
Hi myrtle843,
Thank you for purchasing Knight.
Please drop us an email to: support[at]rocketway.net with your HTML file and I like to help you with this.
Cheers,
Sebastian
Hi Sebastian,
Can this be used with Sendy or do you have to send through MailChimp or CampaignMonitor?
Hi GoLocalApps,
Thank you for your interest.
Does Sendy support valid HTML? Our templates can be send with all Email Platforms that support valid HTML.
Cheers,
Sebastian
Thanks for your reply, Sabastian. Yes, Sendy supports html. So, this will work great.
Heidi
If you like I can send you a sample code so you test it first in Sendy.. Let me know or drop us an email to: support[at]rocketway.net
Cheers,
Sebastian
Hello .
Thanks for your nice job.
Can you tell me what to add in the CSS to make the HTML template Boxed but always responsive ? In advance, thank you
Hi Arnaud,
I replied to your email regarding a boxed version of Knight
Cheers,
Sebastian
Thanks you so much Sebastian
YW
Hi, can I modify this theme (with dragging and dropping modules) directly into MailChimp? Or should I do it only with the Themebuilder? Mailchimp is necessary when I need to upload images of the newsletter…
Hi there,
Thank you for you interest.
With our Themebuilder you can drag&drop modules, edit text/images and change colours. After you made your customised template simply export it as a MailChimp file and edit furher in their system You can also switch / delete modules or upload images throuh MC system.
drop us an email to: support[at]rocketway.net if you need some further support.
Cheers,
Sebastian
Thank you, I’ve just purchased the theme! Just one more question: can I change the web font set? In my company we are using Roboto font and I need to put into the code the right versions of Roboto. How can I change Proxima with Roboto?
Hi,
You need to change the font-face at the top of the code with Roboto. Please check for download: http://www.fontsquirrel.com/tools/webfont-generator.
After this you need to change all Proxima Nova font in the HTML code with Roboto.
Drop us en email to: support[at]rocketway.net if you need any further assist.
Cheers,
Sebastian
I really like this temp and want to use it but never used one of these before how simple is this to use for email? Do i download file open it in any program design it them copy to email or something?
Hi js7492,
Thank you for your interest.
You can use our Themebuilder to modify your own structure, export it as a MailChimp or Campaign Monitor file and send your messages through their system.
Link1: http://mailchimp.com
Link2: https://www.campaignmonitor.com
I hope that makes sense to you, otherwise drop us an email to: support[at]rocketway.net and we love to help you further.
Cheers,
Sebastian
Very Good and Unique Item, GLWS 
Thank you Sohayl!
Great work done. Congrats and GLWS
Thank you so much!
