Reviews for KnowHow - A Knowledge Base WordPress Theme

Reviews for KnowHow - A Knowledge Base WordPress Theme

Cart 5,350 sales
Well Documented

276 Reviews

for Other

"Classsic Widget" plugin is needed to use with last version of Wordpress.

for Flexibility

This is an awesome theme and does exactly what we needed to do. Thank you for the great work!

for Design Quality

This theme has worked great for me, nice and simple and easy enough to customise using the normal wordpress child theme approach.

for Other

This theme is at the top end of wordpress themes and offers minimal customizing. The documentation is incomplete (please see shortcodes). It's a fair value in the $29 range, but not the $59 range.

WPbakery should be included in it so that pages can be styled more.

From the reviews I've read, all of the replies seem cut and pasted: "Please contact us privately...blah, blah, blah." I view this as a deflection mechanism.

Most of the other criticism that people have written are well deserved. The authors really need to get their crap together and produce a better product, and up their customer service, too; and lower their price until they have a far better offering.

Author response

Hi there,

Thank you for your review.

I would appreciate it if you could reach out to us ( https://herothemes.com/contact/ ) to tell us more details regarding the issues you encountered.If we're falling short somewhere, we'd love to know so we can improve.

All the best,

Chris

for Customizability

- Single FAQ section
- The Home page was not customizable

Not worth the price

Author response

Hi there,

Thank you for your review.

I would appreciate it if you could reach out to us ( https://herothemes.com/contact/ ) to tell us more details regarding the issues you encountered.If we're falling short somewhere, we'd love to know so we can improve.

All the best,

Chris

for Customer Support

The theme is nice and great but support is very low. They even don't listen to you. They are sending you general answers which are too easy to do it yourself anyway.

for Feature Availability

You can do this with any theme what has a good search box.

Design options are basically not available. No way to style your pages nicely.

Author response

Hi there,

Thank you for your review.

I would appreciate it if you could reach out to us ( https://herothemes.com/contact/ ) to tell us more details regarding the issues you encountered.If we're falling short somewhere, we'd love to know so we can improve.

All the best,

Chris

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