Discussion on Kodo - Minimal Layout Builder Shopify Theme

Discussion on Kodo - Minimal Layout Builder Shopify Theme

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73 comments found.

Hey, how many different carousel slides are possible on the homepage (https://doc.cleversopify.com/kodo/#/sections?id=grid-builder-overview), is there a limit?

Kind regards

I’ve been trying to figure out this theme for the past 3 months now. Wanting to get help live but support is slow. This theme is complicated. I’m pretty tech savvy but the way this is structured is very poor.

what’s your ticket ID ?

Kind regards

Emergency please. Check email/open ticket!

Is this Sections compatible? And does this have single featured product on homepage?

And is there an option for image swatches and will it appear on the homepage?

Thank you. Just to clarify – it has single featured product on homepage with add to cart button already and color and quantity selector?

Currently, this theme doesn’t have single product section on homepage. However, after purchase this theme, you can contact us for asking our support. We will help you add it for FREE.

OR you can consider to purchase the iOne theme https://themeforest.net/item/ione-drag-drop-minimal-responsive-shopify-theme/17689765 it comes with the single product section.

Kind regards

Thank you. Purchased and submitted a support ticket to get that section added. Would greatly appreciate it if you can address this ASAP.

I need to change the language of the subject Everything and although I have changed all the words (translating them) in the option edit language of the subject, many words still appear in English instead of Spanish

Dear lemoreinfo,

Thanks so much for using our theme. We much appreciate that.

please read this post https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

Hi, we want to change iamge on breadcrumb it is a link to http://kodo.wp1.zootemplate.com/wp-content/uploads/2017/07/kodo-breadcrumb.jpg?t=1563873180798, it is no https and we can’t padlock

Thanks so much for using our theme. We much appreciate that.

please read this post https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket.

Kind regards

THE WORST CUSTOMER SERVICE. Sell a product and get 402 sales ad everybody is trying to contact you to ask simple questions about bugs and problems on your end. tried calling, emailing, tickets everyting.

Please check your inbox from the email you sent me

We’re using this ticket system https://support.zooextension.com/ So you are required to submit a ticket for getting our support.

After register an account, you will be able to create a new ticket.

Kind regards

I have stated that it is coming up as invalid ticket multiple times Ticket ID: 6873 is the most recent one and then i click to view it and it says invalid. I am simply asking you to check your hello@cle… email address and help me out because i have paid for 6 months support and received nothing over the last few weeks

Hi, I’d like to get a refund. But there’s no option.

Hello, So i have purchased your theme and i am trying to get home page 2 but everyt time i go to click on import demo content the box comes up to choose from the 17 and then disappears, i have tried this on several devices and browsers.

Is it a bug or? need help asap please love the theme just really need to download this homepage

Dear tauranjblack,

Did you create a ticket for getting our support? If you did, what’s your ticket ID?

Kind regards

Please look at your Sidebar feature for the collections! their is a bug and you cant place the menu youd like in there or the order you want it in. you should be able to just choose the menu you want and it goes on the sidebar as it says in the documentation. instead of a ticket and have to wait another few days please just look at the sidebar and fix it and also the one click demo importer

Dear tauranjblack,

Did you create a ticket for getting our support? If you did, what’s your ticket ID?

Kind regards

Once we log-in, it takes us to the home page without any visual confirmation of a log-in or an account page for a user. Pls help

Dear nitinpr,

If you purchased this theme, please read this post https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

We will take a closer look on your issue and help you sort it out asap.

Kind regards

How to change the logo?

Hi there, Is it possible to have a MENU look like this? https://imgur.com/a/B498Fze (https://rhinoshield.io/​) or like this https://imgur.com/a/luUz9D3 (https://www.otterbox.com.au/​)​ please help thank you ​

Dear khoacao

Please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

do you have this theme on html version ?

No we don’t

How can I disable the enlarge button on the product image page? It is glitchy

Dear ay30mayne

Please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

How can I import demo content?

Seem to have a problem with the ajax search. If a user presses “return” the form spits out a “no items found” page.

hi. we need to show collections ans subcollections like a ttree on the sidebar collections. How we can do that?

Dear ecomy

Please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

Hello, we have just purchased your theme but we are facing an issue regarding discounts over products , for example if we are putting variants of one products with different discounts then it is calculating the total discount with adding up the discounts of variants as well.

Just let me know how you can help us to resolve this problem. Our website link :- www.bgr-34.life email address :- dheerajsingh.test@gmail.com

Dear sameer9280

Please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

The mobile menu doesn’t seem to be working. It works when it’s resized but not when on a mobile device

all good. worked it out. You need to close the promo-box first for it to work

that’s great!

If you need further assistance, please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

P/S: Please don’t forget to rate us 5 stars. It’s really help us a lot.

Kind regards

Hey guys, having a problem on product pages that contain only 1 image. It’s completely stuffing up the layout. I’m using the “Product Horizontal Thumb” layout.

Dear ceeeeeeeeej

please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

What size image is recommended for the slider?

Hi ay30mayne,

please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.

Kind regards

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