87 comments found.
Hi are you no longer going to be providing updates for this theme? I noticed the last update was on December 20th (2021) will there be one for 2022?
So disappointed, there is a big problem with demo import… Only one demo is available!
Dear mhubin,
Please read this post https://support.cleversoft.co/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
Hello, there is a problem with the demo importation. When i import a demo there are not any images and the footer is blue (css problem?).
Thank you.
IT states that this is can feed into an instagram shop. Can you please explain how to do this as I cannot find any documetation on it or a seperate plug in?
I have issues with the padding on the filter of the mobile view, its too much to the left and right. Another big issue; half of all colors are red but our housestyle is blue. This is bugged.
Dear Eclipser,
Please read this post https://support.cleversoft.co/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
I updated woocommerce after that i received this message : Installed version not tested with active version of woocommerce 4.5.1. Please if you can help me to fix this problem
Dear meryartsdesign,
Please read this post https://support.cleversoft.co/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
Hi, a general question about upgrade: I exported settings before upgrading, but now I don’t find how to re-import them (file customer.dat). Moreover I see 404 error on your online documentation. Can you help? Thanks
there is no guide explaining how to mop zoo single stock zoo extend and zoo products sold day
Hello, I have an old version, how can I install layout demos? Thank you
Dear hamoon
Please read this post https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
Hi, the plugin “Clever Mega Menus” is not included in the last version?
Dear Leo_81,
Please read this post https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards David
This is out of date? Please update..
Cant update when needed. also the plugins are out of date. Just bought it…for nothing. I want my money back
please fix ticket #7118 fast. Time is of the essence!
Hi, i have a problem with the cart. When i add an item to my cart, it doesn’t appear in the cart on the right (no auto refresh?).
Thank you.
Dear V1nc89
Please submit a ticket for getting our support. FYI, please check it out http://support.zooextension.com/client/view_knowledge/28
Kind regards
Dear is it compatible with the latest version of woocommerce?
Regards,
Hey guys, How can I edit the collection page breadcrumb image? What you guide on the documentation doesn’t exist. There’s only one option: “Enable Breadcrumb”. Best, Erik
Hi Erik,
First you need to purchase this theme.
Second please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
If I implement the theme in shopify, it is not aligned very well. How can I fix this? I want everything to be centered and especially the header to be aligned in the middle..
This is WordPress theme then you can’t use it for Shopify theme.
You can purchase the Shopify version here https://goo.gl/psYp7A
After purchased the Shopify version, you should read article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting further assistance.
Kind regards
Hello team, i would like to ask about the sale badge. It’s not showing at all, i set the sale price, and the price has changed, that is okay. But the badge SALE or anything like that is not showing. How can i fix this pls?
Dear Patrik,
Please read this article https://support.zooextension.com/client/view_knowledge/28 to know how to submit a ticket for getting our support.
Kind regards
Hi, we have made several queries in a ticket in the last 8 days with no response from you. Kindly respond to ticketnumber 2227
thank you for your reply
Hi, i posted several queries in our ticket 2227 which haven’t been answered yet, could you please update and answer? Thank you very much