185 comments found.
how to remove theme options from pages.
Hey,
Our latest file did not include the “Theme Option”. Please download our latest version and then check.
Thanks
I Downloaded & used it just 3 days ago.
Hey,
Please download it again now we have updated it.
Thanks
I downloaded the latest version, the icons are broken by themselves, sometimes there is a screenshot attached.
https://www.linkpicture.com/view.php?img=LPic64005fe1282e9942998190Hey,
Please create a ticket for your queries here: https://themetags.ticksy.com/
Our support team will check your issue.
Thanks
3.WHOOPS, SOMETHING WENT WRONG … Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Hey,
Your support has expired. Please you need to extend support or purchase a new license to get support.
We have checked our latest version we didn’t get this type of issue.
Thanks
I made a video for you to experience the problem. https://www.youtube.com/shorts/vNQMHncUR5c
Hey,
Please download our latest version, We have checked our latest version but we don’t find this type of issue.
Thanks
I’m having an issue with the mailing list selector on the register page. Tested both php 7.4 and 8.1. Latest Kohost, WHMCS 8.7.
This is the image of the issue:
State 1 https://drive.google.com/file/d/1DFK_2OJ5qb52f9tZQz3kuudA5dVUL47V/view?usp=share_link State 2 https://drive.google.com/file/d/1DBiuUqslMqdzanQWE7uHr4x9GcAWRYvT/view?usp=share_linkTried several CSS combinations with no luck.
Hey,
Please create a ticket for your queries here: https://themetags.ticksy.com/
Our support team will check your issue.
Thanks
I downloaded the new version and encountered some errors on the console. kohost_v9.5.3/html/kohost/dist/sign-up.html kohost_v9.5.3/html/kohost/dist/login.html Failed to load resource: net::ERR_FILE_NOT_FOUND themify.woff:1 Failed to load resource: net::ERR_FILE_NOT_FOUND themify.ttf:1
Hey,
Thanks for letting us know about this issue. We will fix this issue in our next update.
Thanks,
Hi, the price list in hosting plans in the latest version is having some problem on the hover ! mark. It’s not showing the text when hover. Old version doesn’t have this problem
Hey,
Hope you got the replay on the support ticket.
Thanks,
installed the latest whmcs 8.6.1 version, the product isnt showing in the homepage while the product IDs are correct, and also the latest tweet not showing, please advice thanks
Hey,
We have clear instructions in our documentation. Please follow our WHMCS new documentation. If you facing are facing any issues then create a ticket here https://themetags.ticksy.com/ we will try to help you.
Thanks
Hello.
I believe I have followed the instruction, This is the setting for showing the product on the homepage. This setting comes from hooks>config>settings.php file.
But it is not showing in the home page
Hey,
We need to review your code and settings, without reviewing that we can’t help you, So please create a ticket here https://themetags.ticksy.com/
Thanks,
it is not allowing me unless I pay which I do not have budget
Seems like your support is expired.
Hi, after updating kohost to 9.5.0 and whmcs to 8.6.1, passwords reset (forgot password) not working anymore, could you please help me to fix this? Thanks
Hey,
Thanks for letting us know about the issue. Please check your email hope you will get that solution. We have fixed that issue in our next version.
Thanks
Hi, thank you very much. Very fast and professional! Regards!
Hey,
We are using jQuery version 3.6.0 in Kohost HTML.
Thanks
Sorry, missed to point to the WHMCS theme with this jquery issue. scripts.js: jQuery JavaScript Library v1.12.4
WHMCS template SIX using the same version. We have designed the template based on the SIX. We are not sure we will fix that unless WHMCS do that.
What we are planning? We are going to release a new template based on template twenty-one. Hopefully, you will not find the issue on new template.
Thanks
Great, thank you very much!
I hope you update ordering form as it seems not compatible with version 8.4
Hey,
We do not give WHMCS support for older version. If you face any issue you can let us know to hellothemetags@gmail.com with your purchase code. We will try to guide you if possible.
Thanks
How I can make the dropdown menu with on mouseover?
I think you are talking about the WHMCS dropdown menu. You need to write custom CSS for that.
Is there a Bootstrap 5 version of KOHOST? It uses Bootstrap 4 which was released back in 2015, over 7 years ago. Pretty outdated.
Hey,
We have plan to update to BS 5. Please wait a bit.
Thanks
Hello, There is no issue in the server. Issue in the template. You have also checked the original whmcs templates working fine. I have selected original template order forms. Everything working fine. Please fix the issue in the your order forms .
Is it possible to setup admin panel for Kohost ! I dont want to WP version. I have whmcs but sometimes need to change main website content or slide as per required, then in html every time I have to change the code. But I want to manage it from admin panel.
I get this error on the contact form: “Invalid Token Name is required Email is required Message is required”
As you can see here: https://img.canaveral.group/ib/g0FPD1vuvk
Hey,
Seems like your ThemeForest support service has been expired. Could you please renew it? And send your queries to hellothemetags@gmail.com. We will continue from there.
Thanks
Hello, We have sent support request last week. We are Waiting for your response.
Hi, We are using WHMCS 8.4.1. I have downloaded latest version. Order Form not working. How to download same version. I have sent support request again we are waiting for your response.
Sent the link to your email. Thanks
Hi, I have sent email please can you check email please.
We will continue from email. Thanks
Hello,There is no issue in the server. Issue in the template.
You have also checked the original whmcs templates working fine. I have selected iruginal template order forms. Everything working fine. Please fix the issue.
Hi,
How to add this new including features bellow pckage in whmcs? Screenshot is attached: https://prnt.sc/QmS3u4Mo0fDw
Regards, Marum Billah
Hey,
Seems like your ThemeForest support service has been expired. Could you please renew it? And send your queries to hellothemetags@gmail.com. We will continue from there.
Thanks
Hi, how can I make my logo bigger without affecting the menu design?
Hey,
Are you talking about HTML menu or WHMCS menu? Please share your queries to hellothemetags@gmail.com. We will guide you from there.
Thanks
hi WHMCS is can only configure price for a product/service based on the following price terms
1) Free 2) One-time 3) Recurring
how add option for service page ask price then customer can send email to asked
Hi, If you want to configure that WHMCS price then you need to customize work for this. If you really want to customize that please email us hellothemetags@gmail.com with details about your customization.
Thanks,
can you other page for vpn / voip / sms & Kohost & Services Development …
We will try to add those pages. Thanks
Hi what plugin for domain section should i use to make it work?
Hey,
We have added Whois PHP for the domain search (https://github.com/phpWhois/phpWhois). But for the premium domain and country level, you need to use a paid script.
If you have more queries then please feel free to email us at hellothemetags@gmail.com.
Thanks
could you please send me a link to paid domain script?
Please search on Google. You will find some good suggestions for it. Thanks