40 comments found.
Hi, I like the design, and I have some design-related pre-sale questions:
1. When using the orange demo, is it possible to have the logo displayed more centered, similar to the blue demo? 2. Can the background of the search button and shop button be changed to a circular shape instead of a square one? 3. Is it feasible to enhance the attractiveness of web design elements and incorporate hover effects into them? For instance, icons on the homepage (such as “Great ideas” and “A perfect balance”). 4 ,Can now use also elementor?
Thanks in advance!
Hi,
Thanks for contacting us. Please find the answers below:
1. Yes, you can combine all demos with all available header layouts, it is jus the matter of theme settings.
2. You can set the roundness of each individual button as you wish
3. Not out of the box, but you can always achieve this with few lines of custom css.
4. No, the theme is not compatible with Elementor, you need to use Bold Page Builder which comes with the theme.
Kind regards,
BoldThemes team
Hi, thank you for fast response. I am not good at css, then I buy, can you also send css codes for me to incorporate hover effects into web design elements?
Hi,
Yes, our support team can help you with that.
Kind regards,
BoldThemes team
Great, thx!
Hi there! Just working with your theme and wondering where I can edit the text and button text on the 404 page? I was able to change the background of the 404 page, but could not find where to edit the rest of this page. Many thanks in advance!
Hi,
Thanks for the purchase.
You can “translate” these two labels using provided theme language file – https://documentation.bold-themes.com/konstrakt/theme-customization/ section 3.9 translation
Alternatively, you can override the 404.php template which is in the theme’s root.
Just copy the 404.php template to the child theme root and make respective changes.
You can do that directly in the main theme as well, but it will be overwritten each time you update the theme. So we recommend using child theme – the changes will be preserved after theme updates
Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thanks so much for your quick reply! Just fixed it by copying the 404 from the main theme to my child theme and edited it. Easy fix!
Great, thanks for letting us know!
Hi,
I got the error “A critical error has occurred on this site”. I also couldn’t login to the admin panel anymore. I had the theme removed by my hosting, then I was able to log in. But when I turn the theme back on, I get the same message.
I also don’t know if the update was done automatically or if it was due to that.
Can you help me??
Hi,
It seems like your theme version is not compatible with the current WordPress version.
Please update the theme to the latest version – 1.1.6 https://documentation.bold-themes.com/changelog/konstrakt-changelog.txt
Please make sure to update the Konstrakt plugin and Bold Builder plugin as well once you update the theme.
You can update the theme using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/konstrakt/theme-customization/ , section 3.12 Update theme
Kind regards,
BoldThemes team
Hi,
You were right, it’s fixed. Thanks for the quick response and solution
Great, thanks for letting us know.
The lastest WordPress update to version 6.2 resultet in a Fatal error (memory related). Your temporary fix does not work for my site. Is there another temp fix that i can try before an update will be released?
Hi,
In the meantime, the update has been released.
Please update the theme to the latest version – 1.1.6 https://documentation.bold-themes.com/changelog/konstrakt-changelog.txt
Please make sure to update the Konstrakt plugin and Bold Builder plugin as well once you update the theme.
You can update the theme using the Envato Market plugin – https://www.envato.com/lp/market-plugin/ or manually as described in the theme documentation: https://documentation.bold-themes.com/konstrakt/theme-customization/ , section 3.12 Update theme
Kind regards,
BoldThemes team
Thanks you so much! Works!
Great,
Sorry for the inconvenience
Kind regards,
BoldThemes team
The latest WordPress update broke all of our sites! What is going on? Could you please update the theme? Thanks!
Hi,
We will publish an update in next 24 hours.
In the meantime, you can remove the following lines from framework/filters.php (lines 8 and 9)
add_filter( 'wp_video_shortcode_library', 'boldthemes_wp_video_shortcode_library' ); add_filter( 'wp_audio_shortcode_library', 'boldthemes_wp_audio_shortcode_library' );
And it should resolve the issue.
Kind regards,
BoldThemes team
hello where i can change the word loooking…. in the search window?
and where can i change the header height?
Hi,
Thanks for the purchase
“Looking for…” label is in framework/filters.php line 61.
You can also find it in theme’s .pot file “languages” folder, so you can “translate” it the standard way, using .mo files or third party translation plugins.
Related to header height, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url and the explanation how do you intend to change the header height (annotated screehshot would be great). Our support team will take a closer look and try to assist you.
Kind regards,
BoldThemes team
ok, I will write a ticket … and next question, is it possible to set the header center (if I have bigger screen) ?
Hi,
If you check the option Boxed menu under Appearance > Customize > Header & Footer, its left and right border will be aligned with boxed sections below and it will be centered on large resolutions.
Kind regards,
BoldThemes team
Hello, i have presale Q. Is there option to disable slow appearance animation on mobile phone while scrolling down???
Hi,
Thanks for contacting us.
The animations can be enabled or disabled for all devices on per page element level.
This means that out of the box, with theme options, you can not have the setup where animations are enabled for desktops and disabled for mobile devices. They can be either enabled or disabled for all devices.
If you wish to enable the animations for desktops and disable them for mobile devices, you would need to add few custom css statements.
Kind regards,
BoldThemes team
Hi, Any news of when this will be available on Elementor like you said 7 months ago? I do like your designs, but i don’t want to use bold builder as our staff mostly use elementor and wpbakery.
Hi,
Thanks for contacting us.
Unfortunately, we still have no news related to the elementor or wpbakery.
Kind regards,
BoldThemes team
Hello, Interested in the theme but not a huge fan of builder. I was wondering do the image styles in the orange theme need to be designed outside of the site to match the shape of the images currently in use or can we directly replace them?
Hi,
Thanks for contacting us.
It really depends. For example on the page – https://konstrakt.bold-themes.com/orange/, all hexagons, except for the images of people in the section Konstrakt professionals and the images in the slider are generated using css – you can use squared image and they will be formatted as on the demo page.
Two images in Konstrakt professionals section and hero images are designed outside of the site to match the shape.
Kind regards,
BoldThemes team
Hello,
There is a bug in Chrome version 99.0.4844.51. When we use parallax, it is not working correctly. There is a green colored space when you scroll down. Could you please confirm and what we should do?
Thanks
Hi,
Can you please tell us which version of the theme and the Konstrakt plugin are you currently using? Also, which version of the Bold Builder plugin are you using?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, is the new front end builder included in this template? if i have any problems (as i am not familiar with bold builder), can you offer paid customisations?
Hi,
Thanks for contacting us.
Yes, new version of Bold Builder with front-end editing is included with Konstrakt.
We do not currently offer custom development or customization services, but our support team will be glad to provide assistance in line with the Envato Item Support Policy – https://themeforest.net/page/item_support_policy
Kind regards,
BoldThemes team
Thank you for answering my question. Also does the theme use slider revolution? if not, what is the slider using? I may need to put video in the slider and slider revolution is the best for this.
Hi,
Konstrakt uses its own slider page element which provides support for background videos and in content videos.
If this is not enough you can always use Slider Revolution, but please keep in mind that it does not come with the theme and that you need to license it separately.
Kind regards,
BoldThemes team
I decided to take the plunge with your theme and am having problems straight out of the box. It seems this is a problem you already know about that you have not fixed after months of you being made aware of it. It is literally strike one as far as using this theme.
The logo will not update. I wouldn’t have accepted your answer (its a logo overide issue and you have to change the settings on the affected pages!). I should be able to just select an image and the image changes the logo… simple. If this is how it starts, where is it going to end.
You have to make these things to work. Also I wasn’t aware that you would strip all the images out of the demo. If I want to use them, I can pay for the license and that really isn’t anyone’s business but my own. As it happens, I will be using my own pictures but that again is my choice. I am not feeling confident at this point.
Please explain (i am not putting a ticket in to be told why the logo doesn’t work), how i quickly overcome the problem of the logo not changing.
Hi,
Thanks for the purchase.
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
This is intended behaviour – the theme provides this feature so that you can have different logos on different pages throughout the site if needed, as well as other theme settings.
Also, for all assistance you need in the future, please submit tickets at our support site – https://boldthemes.ticksy.com it will help us track your issues more efficiently and provide help in a timely manner.
Also, should you opt for a refund for whatever reason, let us know and we will approve it
Thanks in advance,
kind regards,
BoldThemes team
I am not happy with my purchase of your theme and require a full refund.
Hi,
Please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it right away.
All the best.
Kind regards,
BoldThemes team
The Bold Builder is hard to edit my web, how can i get my instructions (video youtube or any document,...).
The second problem is how can i change my header bar (when i click to preview, it didn’t show anything)
Hi,
Thanks for the purchase.
Please find the theme documentation here: https://documentation.bold-themes.com/konstrakt/ , the theme FAQ here: https://boldthemes.ticksy.com/articles/100017244 and our YouTube channel here: https://www.youtube.com/channel/UCPL5LgX32KsbQ1i9nV-xiKA/videos
In addition, should you need any additional help, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
we bought this theme. very good one. but we are missing cost calculator license. that should be free with the theme.. where can I get it
Hi,
Thanks for the purchase
The Cost Calculator which comes with the theme does not require license activation.
You should not activate the licenses of packaged plugins
The packaged plugin updates will come packaged with new releases of the theme you have purchased, Konstrakt.
Just ignore the plugin activation screen and you will be fine.
Should you need any further assistance please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Regards, BoldThemes team
Hello, I am interested in purchasing this theme and there are 2 questions:
- does it support several languages? In my case, might be there should be 3 languages
- google sitespeed results not as expected, how can we solve this moment?
Thank you and hope to hear from you soon.
Hi,
Thanks for contacting us.
The theme does not support several languages out of the box, but you can use third party plugins such as WPML or PolyLang for that purpose. The theme is compatible with both.
Related to the speed of the demo site – it really depends on a multitude of factors. Apart from the theme itself, optimization of images, the amount of content, caching mechanism, server speed all influence the site speed.
With the proper image optimization and the usage of respective caching plugin you can achieve significant improvements.
Kind regards,
BoldThemes team
Hey, I’ve purchased your theme but it’s home page website icon is not updating? I’ve also seen docs but it’s problem only on some pages where icon is coming above banner image.
Plz let me know how to fix it?
Hi,
Thanks for the purchase.
Please submit the ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials. Our support team will be glad to take a closer look at the issue.
Kind regards,
BoldThemes team
Yeah, I’ve submitted the ticket. please resolve ASAP as my is delaying
Hi,
Thanks for contacting us.
Unfortunately, the are no widgets which would support the same functionality for the portfolio 
The possible alternative is to use the posts as portfolio items if you do not need blog on your site.
Kind regards,
BoldThemes team
I see. Thank you for the clarification. But we need that posts page as well for my clients blog post. Maybe I need to search if there’s a 3rd party plugins that supports this kind of functionality. Really appreciate your quick response. 
Hi, this theme works both locally as well as on server as i’ve seen some themes don’t work on server after used locally
Hi,
Thanks for contacting us. Yes, it will work both locally and on the server,
Kind regards,
BoldThemes team
Hello, i can’t change the logo. can you please tell me what could be wrong?
Hi,
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.
On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
Also, for all assistance you need in the future, please submit tickets at our support site – https://boldthemes.ticksy.com/ it will help us track your issues more efficiently and provide help in a timely manner.
Thanks in advance.
Regards, BoldThemes team
Hi, Your theme is beautiful. I only buy themes from developers with a good sense of style. That being said, I also prefer WP Bakery or Elementor for editing. I read through the comments and you said 9 months ago you would think about adding Elementor. Is there any chance of having this with this theme?
Many thanks.
Hi,
Thanks for contacting us. We still haven’t started working on integration of Elementor with the Konstrakt theme, so it will not happen soon
Kind regards,
BoldThemes team
Hi,
Thanks for the reply. I will add your profile to my list of follows, and keep an eye out if this happens in the future. I imagine when this happens, your income from themeforest.net will go up x 10!
Hi,
Thanks, we will surely let you know.
Kind regards,
BoldThemes team
Please kindly help I have have been trying to change the logo and its not effecting even after upload my logo image its still showing your logo.
Hi, please submit a ticket here and include your site URL so that our support team can take a closer look at this: https://boldthemes.ticksy.com/
Please reply my ticket #2845047
This Logo issue is still here I might just have to ask for refund.
Hi, we have replied to your ticket.
Good Morning from here please I want my money back not satisfied with this theme. kindly send my money back
If you are not happy with our theme, you can submit a refund here and we will approve it: https://themeforest.net/refund_requests/new
