78 comments found.
I would like a refund please
I make changes in the menu theme options and they are not reflected in the front end. I am going to generate a ticket and it won’t let me, so what?
I have already sent you the mail
Hi, please check your inbox my support agent already replied you with solution. please follow the chat thread at inbox. our agent will solve your all issues. thanks
Is it correct that this theme does not support third level menu options?
Hi, Can you please let me know why your theme is so much slow. there is no web page speed. You are out of the new trend themes. Please provide me solution. Thank you
Live Preview is not working now. Error establishing a database connection. When will the Live Preview be back to normal?
maybe server down. please check it after some time. Thanks
It’s been a few days already.
Error establishing a database connection http://preview.themeforest.net/item/konstructo-construction-and-architecture-wordpress-theme/full_screen_preview/25086835
Hi, sorry my server was down at that time. it was rebooting at that time. please check now? Thanks
no it is not displayed yet
Hi, we are checking and fixing the issue within today. Thanks
Konstructo Theme Options not working. I can’t access the features at the bottom one by one. I can’t do updates. Do you provide emergency support?
Hi, please generate a support ticket. our agent will solve your issue within 24 hours thanks
Hi, I am trying to install demo content but it keeps uploading for too long without the content.
Hi, no need to worry at all. please just generate a support ticket at item support. our agent will solve your issue within 24 hours thanks
Please can you respond to ticket ID: #2950030. I am waiting as I can’t do anything just now. It’s been almost 6hrs.
Hi, your demo is imported. please follow the ticket thread thanks
Hello, I just found out menu dropdown doesnt work on iphone. I tried several phone versions from 8 till 12 pro. I also tried different browsera. On android works fine, are you aware of this issue?
Hi, yes we are working on its update. we will launch soon. thanks
I am not able to change the settings of the theme anymore. Any idea why?
Hi, no need to worry at all. please generate a support ticket at our support forum. our technical agent will help you step by step thanks
Hello friends,
How can I change the button texts in the Blog section (“Read More”, “Share Now”... )? I need to change them to Spanish.
Thank you!
Why this theme the downloaded zip file can’t install to the same wordpress site? It always shows expired? how many website can be install? or how many times? I purchased the theme, and try to re-install the same address, same site, why can’t I install?
Hi, please generate a support ticket at our support system. there our technical agent will guide you step by step. thanks
The theme options is not working
please generate a support ticket at our support forum. their our technical agent will help you step by step. thanks
Hello, I’m trying to install all the required plugins for this theme. This theme requires the following plugin: Theme Support (Required). Where can I find the “Theme Suport” plugin? Thanks!
Hi, The theme support plugin is included inside the theme. the message at top will appear for installation if theme support plugin. as you click on that message link. the theme support plugin will automaticly installed for you. thanks.
Hi, I am concerned about the outdated plugins. How often do you update plugins and stuff?
we gave updates with time to time. you could purchase items with no fear thanks
Hello Can you tell me how to install the demo please? Thanks
Hi, we are shifting our hosting server that s why the demo was not installing. i am sorry for it. the shifting will be completed within 24 hours. so after 24 hours you could install demo content easily. thanks
Hello Can you tell me how to install the demo please? Thanks
Hello Can you tell me how to install the demo please? Thanks
I am beginning to feel like I bought a wrong theme. There is technically no way of downloading the demo content. The documentation seems so outdated. Jesus men!
I have it figured out. sorry for the comment
is this theme support wordpress 5.7.1 version?
Hi, yes it support all versions of wordpress. including the wp version 5.7.1 thanks
