77 comments found.
Hi, Can you please let me know why your theme is so much slow. there is no web page speed. You are out of the new trend themes. Please provide me solution. Thank you
Live Preview is not working now. Error establishing a database connection. When will the Live Preview be back to normal?
maybe server down. please check it after some time. Thanks
It’s been a few days already.
Error establishing a database connection http://preview.themeforest.net/item/konstructo-construction-and-architecture-wordpress-theme/full_screen_preview/25086835
Hi, sorry my server was down at that time. it was rebooting at that time. please check now? Thanks
no it is not displayed yet
Hi, we are checking and fixing the issue within today. Thanks
Konstructo Theme Options not working. I can’t access the features at the bottom one by one. I can’t do updates. Do you provide emergency support?
Hi, please generate a support ticket. our agent will solve your issue within 24 hours thanks
Hi, I am trying to install demo content but it keeps uploading for too long without the content.
Hi, no need to worry at all. please just generate a support ticket at item support. our agent will solve your issue within 24 hours thanks
Please can you respond to ticket ID: #2950030. I am waiting as I can’t do anything just now. It’s been almost 6hrs.
Hi, your demo is imported. please follow the ticket thread thanks
Hello, I just found out menu dropdown doesnt work on iphone. I tried several phone versions from 8 till 12 pro. I also tried different browsera. On android works fine, are you aware of this issue?
Hi, yes we are working on its update. we will launch soon. thanks
I am not able to change the settings of the theme anymore. Any idea why?
Hi, no need to worry at all. please generate a support ticket at our support forum. our technical agent will help you step by step thanks
Hello friends,
How can I change the button texts in the Blog section (“Read More”, “Share Now”... )? I need to change them to Spanish.
Thank you!
Why this theme the downloaded zip file can’t install to the same wordpress site? It always shows expired? how many website can be install? or how many times? I purchased the theme, and try to re-install the same address, same site, why can’t I install?
Hi, please generate a support ticket at our support system. there our technical agent will guide you step by step. thanks
The theme options is not working
please generate a support ticket at our support forum. their our technical agent will help you step by step. thanks
Hello, I’m trying to install all the required plugins for this theme. This theme requires the following plugin: Theme Support (Required). Where can I find the “Theme Suport” plugin? Thanks!
Hi, The theme support plugin is included inside the theme. the message at top will appear for installation if theme support plugin. as you click on that message link. the theme support plugin will automaticly installed for you. thanks.
Hi, I am concerned about the outdated plugins. How often do you update plugins and stuff?
we gave updates with time to time. you could purchase items with no fear thanks
Hello Can you tell me how to install the demo please? Thanks
Hi, we are shifting our hosting server that s why the demo was not installing. i am sorry for it. the shifting will be completed within 24 hours. so after 24 hours you could install demo content easily. thanks
Hello Can you tell me how to install the demo please? Thanks
Hello Can you tell me how to install the demo please? Thanks
I am beginning to feel like I bought a wrong theme. There is technically no way of downloading the demo content. The documentation seems so outdated. Jesus men!
I have it figured out. sorry for the comment
is this theme support wordpress 5.7.1 version?
Hi, yes it support all versions of wordpress. including the wp version 5.7.1 thanks
purchase this theme and at that time have issue with theme options. was not able to see different tabs in theme options . You asked at that time to install plugin jquery update. at that time it starts working but now same problem comes again. and it is saying plugin is not compatible any more.
getting this error
This plugin is intended for testing of jQuery and jQuery Migrate in WordPress 5.6. However your WordPress version appears to be 5.7.1.
For testing in WordPress 5.5 or earlier please install version 1.0.2 of the plugin. WordPress version 5.7 and newer are not supported yet.
Hi, please use the latest version of theme. latest version is compatible with wp 5.7 thanks.
Hello, can someone resolve issue I have ticked id 2750992
Hi, yes i am personnaly checking your issue. thanks
Hi, with the help of . velvet-blues-update-urls this wp plugin you could change all urls of your site from http:// to https:// within one click. this is a default wordpress plugin and is free. also i replied at you ticket thread also. thanks
Hi, it doesnt work with velvet-blues-update-urls. I provided example, not sure why but it doesnt cover all options. Please check it out, it is urgent.
Hi, yes velvet blur wordpress plugin will change 90% urls. only few remains which are in king composer s shortcodes. for these few images you need to change the urls manually. others all done by plugin. thanks
I don’t agree with your comment as plugin didn’t change even close to 90%. There are many images that are contain wrong urls. Does king composer have option to automatically change urls?
Hi, No king composer images will not change the url automatically. for these you need to manually change the url. thanks
Your support system continues to tell me purchase code is wrong when I only have one so how could it be wrong? Could someone please reach out I’ve been trying to connect with support for weeks. Must say I’m getting frustrated. mbzcl500@gmail.com
Hi, yes you could contect us via profile message. we will give you support there also. thanks
