Web Themes & Templates

Discussion on Koral - Multi-Concept WordPress Theme

Upper

Upper supports this item

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37 comments found.

Hi, I am really interested in buying your template, it looks really great ! Just a question, is the Elementor plugin compatible with this theme or only Visual Composer ? Thanks !

Hi,

Thanks for your interest on our work!

No sorry the theme is not fully compatible with Elementor. Our focus was build the theme and features with and for wp bakery page builder (https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431) Koral comes with 50+ page builder elements, back and frontend editor, page templates, and many other cool features.

Best Regards

Design is great and everything, and looks very modern as well but I think that this theme is little laggy or very heavy to the browser and google page speed tells the same please check: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemos.upperthemes.com%2Fkoral%2Fdemo1

If this something that can be fixed? Or am I wrong? I would really like to purchase this design.

Hi,

Thanks for your interest on our work and for your feedback. Speed optimization in on the list for the next updates. If you want to receive notification when we release the update, send us a email to hello@upperthemes.com.

Best regards

Hello- I just bought your theme full a few hours ago. To my surprise, I just discovered that it’s now 50%. Could I please have a price adjustment?

Hi,

We understand your frustration but we only launched the blackfriday & cybermonday campaign today, and we don’t have control on price adjustment after the purchase. We are sorry but really we cannot do anything.

Best Regards

Hi -I’m not frustrated at all. But You’re not being fair our honest.

First, I purchase the item at full price, several hours later you list it at 50% off.

I contact you hours after my purchase asking for a price adjustment not a refund, and you tell me that although the ‘sale’ is within your control, you’re not able… or essentially wiling to honour your pricing?

I have filed a claim with Envato, I’m simply asking for the price adjustment. I think its fair the your adjust the pricing or offer me a refund.

Hi,

The price reduction was a natural campaign with a start and end time and date set, and as we said we cannot adjust the price after the buyer make the purchase. But we understand how you feel, so we will accept the refund, just ask it here.

Best Regards

hey guys – demos seem to be broken?

Hi,

Can you please check again? We are looking the demos and they seems to work well http://demos.upperthemes.com/koral/ http://demos.upperthemes.com/koral/demo1/

Best Regards

Hi,

Many thanks for your purchase, truly appreciated! Our support is closed at weekends. Our team will answer your questions today.

Best regards

I have signed up at your site to access support but the email that was purportedly sent for me to confirm my account has never arrived and it has been hours since. Can I get some help, please ?

Hi,

Many thanks for your purchase, truly appreciated! Please send us a email to help@upperthemes.com with the email you used to register on our support site, for that we can take a look at your account.

Best regards

Nice work! ;) Looks good! 8)

Thanks! 8)

Great theme! Having a lot of fun discovering all the options but how do I customize the content within the slider panel?

Hi,

Many thanks for your purchase, truly appreciated!

The contents on the slider panel are widgets, so to edit them you need to go to Appearance -> Widgets and drag widgets to the Sliding Panel Sidebar.

If you need more help from us, please use our support site to post your questions, here https://upperthemes.com/support/

Best Regards

There is a discount on the theme recently, I like him very much

Looks like I missed the offer, I hope there are more offers

Yes sorry this campaign is over, but please send us a email to info@upperthemes.com and we will inform you the next one. Best Regards

50% OFF is on! ;) Happy new Year!

hello, incluide library templates similar elementor?

Hi,

Yes the theme comes with WP Bakery Page builder and with our Koral Page builder templates. You can view more on the theme description https://themeforest.net/item/koral-multiconcept-wordpress-theme/24192948

Best Regards

Hi, i would like to change this icon > http://prnt.sc/qqiylp But it looks dont have any field or place for me to edit this. Can you advice? thanks

Hi,

Many thanks for your purchase, truly appreciated!

Please note that all support requests for our themes are conducted to the support page. Post your questions here https://upperthemes.com/support/ and our support team will be glad to help you ;)

Best regards

Hi Cool Theme .. pls how do i Align the Top Menu Bar to the Right? Default align is left, and there’s no option switch to right. Thanks

Hi,

Many thanks for your purchase, truly appreciated!

Please note that all support requests for our themes are conducted to the support page. Post your questions here https://upperthemes.com/support/ and our support team will be glad to help you ;)

Best regards

Hi .. Also i notice the Top Bar scrolls almost above screen when u scroll back up .. i checked browser css and saw nav bar fix margin-top to -20px .. thats why i think i scrolls above screen .. and i dont know where to fix it. Kindly help asap Thanks

Please post your questions here https://upperthemes.com/support/

Hi guys, first, TREMENDOUS THEME! GREAT in every single detail, I’m just having one small issue right away when working on my site, When I activate “UNDER CONSTRUCTION” mode, and select the page, it doesn’t work, Logged or not, the website always shows what I set as my main page on WordPress.

Am I wrong or could you please help me out to fix it up? Please.

Regards.

One more question, is there any possibility to update the THEME with the latest version without losing my pages and custom CSS?

Hi,

Many thanks for your purchase, truly appreciated!

Please note that all support requests for our themes are conducted to the support page. Post your questions here https://upperthemes.com/support/ and our support team will be glad to help you ;)

Best regards

When will Instagram work again or do I need to update the theme?

Hi,

Yes we added support to the new instagram api on the latest update (v1.6.5) Download the latest version from your themeforest account an d update theme and plugins.

Best Regards

I updated my theme, updated all my plugins. The authorization is succesfull but I still get this error in my footer “Something went wrong. Please re-authorize Instagram on Appearance > Koral Options > Social Networks > Instagram and clicking on Authorize Instagram.” I authorized and deauthorized and everything for many times. What can I do?

Hi,

We just test and everything works well (https://bit.ly/2CRBpup) Please use the account that where you purchased the theme and post your questions on our support website https://upperthemes.com/support/ and we will take a closer look at your website.

Best Regards

My e-mail isn’t active that I used for your item-support. I have a question, my accordion isn’t working. As soon as I click on a question on my FAQ page, the answer does not appear but it scrolls down.

Hi,

I take a look at your account and saw that your support expired on 2019-12-04. To access support and post your questions you need to extend the support on the theme page.

Regarding the issue you talk, i cannot replicate it on our dev installations, i don’t see any problem with the accordions. Make sure you are using the latest version of the theme and plugins. Also on the shortcode, make sure you add the Section ID.

Best Regards

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