Hi, Depending on the settings. You’ll need to test it and disable settings that don’t work. Such as over-riding WordPress default script and style loading behaviors.

Thanks

Hi, Could you post to our support forum with more details on the error you see so we can help. https://imaginemthemes.co/

Thanks

Hi, You can post to our support forum at https://imaginemthemes.co/

Thanks

i got all blog content means dummy

i got all pages in ready code means where can i change all content like drag and drop

Hi, Yes you will get the blog post as in demo with the content seen there.

You will get all the pages in theme demo as well. You can edit the pages using Elementor.

And the fullscreen slideshows can be set easily just by adding the images.

Here’s the Help Guide https://imaginemthemes.co/help-guides/kordex-help-guide/

Thanks

Hi,

Do ensure to update the plugins in notice as well after updating the theme. That’s an important step.

In addition to the notice you’ll find those in:
wp-admin > Appearance > Install Plugins
( Needs to be done after updating the theme )

Updating the plugins will correct the issue.

Thanks

Thank you that solved the issue.

Hi,

This is happening from recent WordPress changes. You’ll need to update the theme to latest as well if you updated WordPress.

Do ensure to update all the plugins in notice after updating the theme. You can find those in wp-admin > Appearance > Install Plugins

You can update the theme using Envato market plugin ( point 3 ) in following link https://www.envato.com/blog/install-themeforest-wordpress-theme/

Thanks

Hi,

Kordex is a theme for WordPress and you can use Elementor plugin with it. Kordex theme has custom widgets for Elementor too. They will be available within Elementor once you activate the plugin.

When you activate the theme you get the choice to install Elementor. It will be installed from WordPress org plugins repository.

All the features you see in theme demo can be built using Elementor Free version. So you don’t require to purchase the Pro version of Elementor, and does not require a license for Elementor. The free Elementor version will be installed from WordPress org.

Let us know if you have questions.

Thanks

Hi,

We’ll need to have a look at this before we can say what’s happening.

Could you send a mail via our profile for our support to reply. You can mail via https://themeforest.net/user/imaginem

Thanks

Hi, For refund you’ll need to request one here

It’s best to contact the plugin author to find what is happening and correct it from their side. The theme has been tested with very large plugins and is based on WordPress standards. We assume the problem is due to adding of a lightbox on top of another lightbox. Generally lightbox plugins are designed to work with themes that don’t have one. Best approach is contacting the developer of the plugin to see if it has been designed to work with all themes.

Thanks

yes , they say thieir side no isse , because this plugin not work only i activate your theme , if i switch other theme the picture showing without any error ,

Yes, we understand there’s a conflict with the theme and plugin. The comments section is for pre-purchase questions so you can email for support to get in touch. You can contact our support from this https://themeforest.net/user/imaginem

Or use the link we have provided earlier to send a refund request.

Thanks

Hi, Sorry, it doesn’t have RTL support yet. Thanks

Hi, You can ask your friend to send a mail via profile link using the same account the item was purchased with. This will authenticate the purchase for us. Our support will help.

https://themeforest.net/user/imaginem

Thanks

hello where should I send the link to the profile of my friend who bought the theme in my place I’m waiting for your news thank you

Hi, You can ask to send an email using the form in this link https://themeforest.net/user/imaginem

Thanks

Hello, thanks for prompt response. Please Is there a way to make one of the fullscreen pages an homepage… because in the Homepage settings they are not showing there and I don’t currently like the URL /fullscreen/fullscreen-slideshow/

After following your method, I was able to changed the background color of the pages individually but there is still a parallax background image across the website.

Hi, Could you check the Help Guide page 72 on setting fullscreen as homepage. Here’s link to Help Guide

Could you send us a mail via our profile with site url for us to check the background parallax image. It should only be present if you are assigning a background. Here’s profile page where you can email us https://themeforest.net/user/imaginem

Item comments is used for pre-purchase questions. You can email us for support to directly contact and help.

Thanks

Hi, Thank you.

We do update the theme and one is scheduled to this weekend.

Google indexing algorithm changes doesn’t require HTML structural changes to the theme. The theme is already using SEO best practices for the HTML structure. You can use an SEO plugin such as Yoast with the theme to improve analyzing the contents you add. https://wordpress.org/plugins/wordpress-seo/

Thanks

I was wondering more about “Mobile-first indexing” if you are looking forward to update the coding that the new Google Standards will require for mobile platforms. Thank you for your reply!

Hi, Mobile-first indexing is already in effect by Google since July 2019 for all new sites and March 2021 for existing ones. The theme is already within best practices and within the guidelines of Mobile-first indexing.

Thanks

Hi,

Thank you.

Yes, you can change the order. The gallery filters are generated from the images. The filter from the first image comes first. You can rearrange them by sorting the first images that generate the filters.

Thanks

Hi,

We could not authenticate your purchase with the username. If you are working for a client could you ask for the purchase code and register at our support forum.

The portfolio grid you see in this page https://imaginem.io/kordex/portfolio-items/

That grid is generated using a custom Elementor widget we have created for it specific to the theme. There are more widgets such as that which work with the theme and Elementor. You can consider them as premium quality widgets which are available in Elementor with theme activation.

You can set that portfolio items page as homepage.

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

The photos are displayed on demo.

Here’s one of the single portfolio details page https://imaginem.io/kordex/portfolios/movements/

And Portfolio gallery https://imaginem.io/kordex/portfolio-items/portfolio-classic-3-column/

If yours aren’t displaying then could you post to our support forum with url to any of the pages for us to help check why this is happening.

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

This should be separate from the theme as it alters the media library in WordPress. It will also be non-standard to alter the media library from the theme. Generally any media altering plugin has a higher failure rate. This is because generating images is part of server side which has many limits and altering media library can cause problems as well. Here’s a link to a list of watermark plugins from WordPress repository you can try. Do ensure to keep a backup as it can alter your original source images.

Thanks

Hi,

Do ensure you have also updated the plugins in notice after updating the theme. You’ll see the plugins related to the theme that require updating in wp-admin > Appearance > Install Plugins.

That plugin section is not the same as the wp-admin > Plugins. So do check that section and make sure all plugins are updated as well.

If you don’t see that section then it means all plugins are up-to-date.

And if you use a caching plugin, make sure to purge cache after updating. And delete browser cache if you don’t see any changes.

Could you check on this and send us a mail via our profile for us to check if you still see the issues. https://themeforest.net/user/imaginem

Thanks

Hello. Thank you very much. I could update plugins in the Appearance-section. Everything should be updated now. But the error is still there. The interesting thing is, the error appears just with the Safari-Browser. With Crome or Firefox I do not have this problem. And it did not appear before I did the update yesterday to the new Wordpress version. Here a link:

https://www.markusthek.com/gallery/

Thank you.

Hi,

We don’t see any errors in Safari browser. Could you try delete browser cache and reload the page to check if it isn’t related to old cache.

If you still see errors then let us know through email via our profile so we can check the settings.

https://themeforest.net/user/imaginem

Thanks

ok thanks I will post now on the support site.

I have restored an old backup proir to upgrading onto a differnt domain name, can you tell me how I should update the website theme to the latest version please?

I will try this on the restored website and if suggesful and all working I can restore that over the live site. Thanks

Please post to our support forum. Support will help with this.

Thanks

Thanks for your reply, I have that module already installed but that is not where the title, description and button name is coming from, or the gallery pictures, there is a section in the page where you add the images, and Fill To Activate Static Text. When I translate a full screen page it removes all the text and pictures if I view in the backend for the translated language, but reappears when I switch back to English. It seems that perhaps Full Screen pages are not WPML compatable?

Hi, It is compatible. The theme has been used with WPML by many customers.

Could you post to our support forum for us to check what’s happening.

You can still register and we can check this for you.

You can Register to support forum then create a New Support Thread here

Thanks

Oh thats great news as I was worried it would not work, I will register now and hopfully you can point me in the right ditection to getting this to work. Thanks