Reviews for Kordex | Photography Theme for WordPress

Reviews for Kordex | Photography Theme for WordPress

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Well Documented

23 Reviews

for Customer Support

I invested in this theme over a year ago - but I was lazy and only recently threw myself into customizing it to suit my needs/wishes.

I am so glad I chose this theme. It is incredibly flexible and the possibilities of customization are endless - but the fundamental framework makes getting a functioning site ready for business easy and quick.

The massive benefit for me is the excellent support team imaginem has. The responsiveness is outstanding. Every question I had was answered and many great solutions were provided.

I can highly recommend both the Kordex theme and especially the support team this company has.

Thanks very much

Dean

for Code Quality

Honestly, it is so complicated to use it. I've finally abandoned for another template which is magestic and EASY to use! Gosh I've almost lost my mind with this one. So, yes, demo is beautiful, but too complicated for me.

Author response

Hi,

Sorry to hear. Perhaps you were thinking of it in a complicated way. If you could have reached out to us through our theme support or by emailing for us to help. We have not been contacted in anyway by your username, neither to email or support forum.

Here's our Help Guide

The theme is easy to use. All the functions in the theme use WordPress native functions.

For example if you want to create a portfolio post it's the same as creating a blog post, adding it to a category and setting a featured image. That's easy to create.

And creating a portfolio galleries or thumbnail galleries can be easily done using Elementor live pagbuilder. We have created premium quality blocks to work with that let's you change the font, sizes, colors and styles of the galleries with live preview.

Here's a video tutorial on how easy it is change the grids as an example.

Or on video tutorial on creating a Fullscreen slideshow.

Thanks

for Design Quality

Great theme, great functionality, and great customer support.

for Design Quality

I absolutely love this theme. It is flawless in its inception and always works fantastically from start to finish. Very Clean Very cool.

for Customizability

Some items are difficult to get right, but not many, great to use and simple, only noticed a slight visual bug when you are on mobile and do not have a "loading" icon, more a UX thing than a true bug. Great theme love using it as it makes life simple

Author response

Hi,

Thank you for the feedback.

Kordex does not use a loading screen for mobile. It's by design and not a bug. It can be changed if you want to through our support forum. http://support.imaginemthemes.co/

Thanks

for Design Quality

I am working on this theme for my website. Very well designed and great support.

for Other

Downloaded everything that is required but can't seem to edit the pages because it hangs up my entire server every single time!

Author response

@rehtseyat

It would have been better if you contacted us regarding the issue. This way we can help.

We could not find any messages from you in item comments, email or at the support forum.

An error doesn't mean it's from the theme. There can be other factors.

We assume what you face is due to your webhosts PHP being older than what WordPress requires. WordPress requires PHP 7.

Surprisingly there's still webhosts that have PHP 5 installed. That's okay for non WordPress sites but won't work for WordPress.

Our support can still help check what's causing the problem if you want help.

Please register and post to our support forum.

You can register here http://support.imaginemthemes.co/wp-login.php?action=register

And then create a new support topic here http://support.imaginemthemes.co/forums/forum/kordex-studio-photography-for-wordpress/

for Customer Support

I have been using Kordex for a few months now and I really enjoy it. This is my second experience with WordPress after a first website built in 2014.
I really appreciate the flexibility provided by Elementor and the various options of the theme. However I would not recommend it for beginners.
Documentation could be a bit more detailed, in particular when it comes to parameters, default values ...
The level of support is outstanding and would deserve 6 stars. Very reactive, always ready to provide help with css, make changes to the theme when needed. I am currently translating the theme using WPML and the team support has been incredible. This is my first experience with WPML and I would not have succeeded otherwise.

for Customizability

best of all !!! I was looking for something like that for a long time. I recommend 100% happiness

for Design Quality

Great theme, great customer service!

However, how do I update this theme? My version is old according to your update list

Author response

Hi,

Thank you. :)

You can easily update the theme using Envato Market plugin. Here's the link https://envato.com/market-plugin/

If you aren't able to update then let us know through our theme support and we can help provide alternate methods.

Here's registration link to Support forum http://support.imaginemthemes.co/wp-login.php?action=register

After registration you can post to our support forum Kordex theme http://support.imaginemthemes.co/forums/forum/kordex-studio-photography-for-wordpress/

Thank you

for Customer Support

Not only a beautiful theme to use on my site plus the support is phenomenal! Keep up with the excellent updates and support.

for Feature Availability

Feature rich, well designed with a fast front end page builder. Beautiful work.

for Other

This WP Theme is a million miles away from the earlier Themes that Imaginem produced. Their BIOME theme was tight and brilliant with their own Page Builder tools, yet now they've opted to use 'Elementor' which is buggy as hell. Overall a very disappointing theme. Such a shame, BIOME was a great theme but they pulled it.

Author response

HI DalesHD,

Elementor is used by over a million active users and not buggy.
You can check their stats https://wordpress.org/plugins/elementor/

We'll be glad to offer a refund for you.
Please request one via https://themeforest.net/refund_requests/new

Thanks

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