I would like to purchase theme. But i have a question. “content-container” area under the slider on mobile. Can we use to “content-container” area onside slider??
Thanks for your interest! I’m not sure I understand your question correctly. Did you mean if it’s possible to make the content area on mobile (that is below the full screen slider) to display as same as the desktop version? If so, then I’m afraid not out of the box. You would need to manually customise the theme for that.
Pre-sales question. Is it possible to make the sub-menu navigation items drop down (accordion style) from the 1st level menu items in stead of showing them beside the menu like it is in your demo. I would love to have that style of submenus on a website i plan to build with your theme.
Unfortunately, the theme doesn’t have such feature out of the box. You would need to manually customize the theme to change that.
If you are not sure where to start, we also have a series about theme customization on our website. You might be interested to check it out here: https://uxbarn.com/series/getting-started-with-theme-customization/
Anyway, I see that you have already purchased the theme, thank you! If you have any other questions regarding the theme, please feel free to open a ticket on our support site: https://uxbarn.ticksy.com/
Thanks for your quick response and the link for customization. I have indeed already bought it thinking that if the option did not exist it was a good excercise for my CSS skills
Hi, we need knowledge components. For example look : http://demo.herothemes.com/knowhow/
Don’t want use BBpress because its very slow and comlex.
Category list components (show in how much item)
Category list options
Like or Dislike in Singlepost
Unfortunately, the theme does not have such components by default. You would need to manually customize the theme for that.
We are going to take a vacation from November 21 through November 25, 2016. So we might not be able to respond to your ticket on a daily basis.
If you have any questions about the theme, please try searching our support site ( https://uxbarn.ticksy.com/ ), check out the articles on that site ( https://uxbarn.ticksy.com/articles/ ), search through the comments of the purchased item on ThemeForest ( https://themeforest.net/user/uxbarn/portfolio ), and check out our website ( https://uxbarn.com/ ) for some more useful articles.
Hi, I’ve already purchased the theme and love it but one thing that I cant seem to fix is that on smaller screen resolutions the copyright text is under the menu.. They overlap each other – how do I fix this? Thanks
Please open a ticket at our support site: https://uxbarn.ticksy.com/ with the URL and screenshot of the issue.
P.S. I can’t seem to find the Purchase badge on your account. Make sure to post a comment with the account that made the purchase.
Hi ! This template is very nice and simple to use but there are often problems with Visual Composer. I just realized that the legends of my images have now disappeared… And still no solutions.
Could you send me the page URL that has got the problem? Could you please also elaborate so I will be able to reproduce it on my end?
Yes, I am aware that my support has expired, but…
Today I went live with Kose (previously using it on mamp) but I cannot update the wp bakery vc from 4.12.1 to 5.01. I receive an error.
Anything I overlooked?
The bundled version of VC is still 4.12.1. We are going to update it to the latest version in the next week.
Since you get the VC plugin with the theme (bundled), you would not be able to update it as it requires the plugin purchase code. However, you can separately purchase the plugin to get the code then you will be able to update it directly.
Hello. Is there a filter gallery feature?I just want you to open the picture
Unfortunately not. The filter is only available for the Portfolio element as you can see it here: http://themes.uxbarn.com/wp/kose/portfolio-4-columns/
I think there should be a third party plugin out there providing such feature. You can try google with keywords like “gallery plugin wordpress”.
I have a question about updating the theme that my company purchased about 3 years ago. We’re still running version 1.2.0 and I’m looking to see about updating the theme so that the Visual Composer plugin will function again. Are we going to have to repurchase the theme?
To get the latest version of the theme, please first login with the account that you used to purchase the theme. Then go to the “Downloads” page on ThemeForest and you can download it there.
For the detailed instruction of how to update the theme, please see in the documentation which is included in the package.
I’m aware that my support for Kose has expired, but I had a quick question in regards to changing the background images of my website pages. It seems to me that it used to be included in the Visual Editor, but since we upgraded last month to the latest version of Kose, I can’t seem to find how to change the background photos for the entire page. Any tips?
It does not need the VC plugin for that. On the page edit screen, you should see the meta box about the fullscreen image slider and you can use it to upload page background images.
Don’t buy new support.
We bought this theme with 2 other accounts for our customers.
The quality of this theme depends on the mood of the programmer.
In includes/plugin-codes/vc/custom-vc.php the author tries to overwrite the settings of the default google maps.
What a pitty that he doesn’t do his job well enough -> all maps disappear.
(yes, we did 1 hour of debugging for our clients, since there is still “sensor=false” and other crappy stuff in this theme…)
We will ask the envato team for review.
Sorry, but what you said was not true. Please allow us to explain why:
First, the only thing we did to the Google Maps element in the “custom-vc.php” is to remove some unwanted parameters and add new parameters for Google Maps element of Visual Composer. It has nothing to do with the map appearance. And we have done that for a long time. We did not just do it recently and your maps then disappearred.
Second, we believe the reason why your maps disappeared is that Google Maps previously updated their code to required an API key so that we immediately added a new option allowing users to enter their own key in “Theme Options > Google Maps” in the newer version of the theme in the past.
The option has been added since version 1.6.4 (Aug 16, 2016). You can just update the theme to the latest version and set it up.
If you are still wondering about the “sensor” pamameter, it used to be required by Google in the past but it is no longer required now and it will be ignored. That’s it. It does not have any effect about the appearance of the map.
And NO, we are NOT willing to go elsewhere with support.
As written to other template authors: bought here, support here.
Everybody should be able to see the issues, instead of hiding them in some support jungles.
If it is not possible for you, no problem.
We won’t recommend buying your themes.
(and yes, i know that the support solutions here at envato are somewhat terrible; time to raise your voice, since we customers can’t do that)
Well, that information is new for us. We have never received the feedback that the existing URL version in our code causes the disappearance of the map, except the new required API key. Sorry for the troubles and thanks for pointing that out so we can investigate it further.
What we replied to you previously about the API key was totally based on our information at hand and from other customers. And just to confirm that the code in “custom-vc.php” does not afffect the map rendering. We did not mean to offend you by any means.
Regarding the support channel, we never want to hide anything. But we suggest using our support site as it is our main support channel and it has better functionality and organization. It will be better for both customers and us to discuss about the issues.
However, if you want to post any questions or issues here, that is totally fine. We are answering most of the questions here in the comment section, too, unless it requires sensitive information like WP and FTP credentials, then we would suggest opening a private ticket at our support site. Would that make sense?
Anyway, may I ask why you do not want to use our support site? (Because there are also many other customers prefer using our support site to posting in the comment section.) It would be interesting to know that.
P.S. As I remember it correctly, the topic about the support solutions at Envato (ThemeForest, CodeCanyon, etc.) had been discussed and raised by authors many times in the past in the forum. But as you can see, nothing has been changed much…
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