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180 comments found.

Dear all,

Allow me to ask you again some suggestions regarding the following:

In the side-panel I want to have one border around the site-logo (logo-wrapper) and the tagline (tagline). I have managed to create a border on both, but not one border that includes both items in one border.

Is this possible and can you help me out with this?

Thank you, Jan.

Hi Jan!

Please try using this custom CSS:

#logo-wrapper {
    border: 1px solid #fff;
    box-sizing: border-box;
    padding: 15px;

It will add a white border around the logo and tagline. ;)

In case you would like to use custom CSS for other elements, I would recommend Developer Tools on Chrome or Firebug on Firefox to inspect the elements on the page. Then you can know which CSS selector to adjust.

Dear all, First of all many thank for your excellent support! Would appreciate to learn your comments regarding the following:

- a new plug-in required some setting in the vc panel (I never had to use this option before) - the ‘general settings’ tab will only reveal the options during a very short time and consequently I cannot set the settings there.

I am using Mamp and I have done a fresh install of Mamp, the Theme (recent version) and recent WP.

Do you have any suggestions? I have checked the vc faq’s and Google but was not able to find anything useful? Pilot error?

Thank you in advance, Jan.

The theme hides some VC options on its General Settings tab because they are unused with the theme. But if you want to display them all, please open the ”/includes/assets.php” file of the theme and comment out this line:

wp_enqueue_script( 'admin-vc-settings', get_template_directory_uri() . '/js/admin-vc-settings.js', array( 'jquery' ) );

Hi Paul

I just update the template to the latest version 1.5.2, but this time the update through Envato toolkit didn’t call automatically for update of the plugins, and VC is still in the old version. Do you have an advice? Thanks in advance !


By default, the theme does not use Envato Toolkit plugin for the theme update (and its bundled plugins). So I would instead suggest to use the manual upload method via FTP as mentioned in the documentation. Then you should see the notification at the top to update the bundled plugins.

Dear Paul, This is to you, and all users know that I did enjoy your excellent support once more! Thanks again for your timely and useful help. Jan.

Hi Jan!

Thank you! I really appreciate it! I’m glad I could help. ;)

Dear all, Allow me another question which I hope is not off topic. I am using two social icons (custom) which I use to trigger a page and a pop-up respectively. Works fine.

So on all pages, those icons will appear in the footer. What I would like to achieve is that on a certain page (say ‘contact-us’) one icon will not be visible on that particular page while the other icon remains visible on all pages. I have been able, with an ‘if else’ statement, to achieve both icons to disappear on that page but not one in particular. I have been looking for a solution by using an icon identifier (if that is a way) but I am afraid I am lost.

It is not a big issue, but if you can find some time, let me know please.

Thank you in advance, Jan.

By the way. If you are visiting the city of Belém in Brazil (highly recommended), let me know and I make sure there is a free lunch for you in Bar Amsterdam!

Hi Jan!

Thanks! That’s very kind of you! :bigsmile:

Regarding your question, you can use custom CSS to hide an icon on a specific page. If you use Chrome to inspect the “body” element, you will see that there is a class name that contains the current page ID (screenshot: http://cl.ly/0F1t0m0d222U ).

So with this page ID class, you can then use custom CSS like this:

.page-id-8 .your-social-icon-class-to-hide {
display: none !important;

Hope this helps!


matthix Purchased


I’m trying to disable the fancybox title that just started showing up under the gallery photos (when opened into the lightbox) with some CSS.

I’ve tried using: #fancybox-title {display: none !important;} along a couple other variations but no luck.

Any thoughts? Thanks

Hi there!

Please try this:

.fancybox-opened .fancybox-title {
    display: none !important;

Hope this helps!


matthix Purchased

That worked great. Thank you!

You’re welcome! ;)


Aphro Purchased

Hello ! Tried to post on the support forum but it tells me the purchase code is not valid !!

So :

on the mobile version (http://chevauxdarcand.com/) the menu does not work any more and returns a # link.

Any tip ?

Please try this code from the article: https://uxbarn.ticksy.com/article/2789/ . Let me know if it helps.


Aphro Purchased

Yep, I found this thread but indeef it didnt worked fine. For the moment i set the original theme, i will digg and keep you informed :)

Thanks ! :)

Alright! Kindly let me know when you find it! :)

ho can add icon with text Ex :- [phon-icon] : +9100 123 4567


Where do you want to add the icon? If you mean in the page content, please try:

1. Add an Icon element into the page content and set the Alignment value to Float Left. (screenshot: http://cl.ly/3Q2w2i1N0918 )

2. Add a Text Block element right below the icon then enter “text-with-icon” into the Extra Class Name field. (screenshot: http://cl.ly/3o1T1Y342O0c )

That’s it. When viewing on the frontend, the icon and text should be in the same line as demo here: http://themes.uxbarn.com/wp/kose/our-services

Note that you can also see an example of this page from the imported dummy data.

Dear all, What I would like to achieve is that the social icons links opens in the same window: target=”_self” instead of _blank. Using the inspector I can see this, but I fail to see where to make the adjustment. Suggestions are very much appreciated! Jan.

Hi Jan!

To change that, please open the ”/includes/theme-functions.php” file and find this attribute:


There are two locations of it to change.


Lorogan Purchased

How do I change the background of blog page only in white an Font color to black? Only Blog Page and Blog Posts!! Can i do this in the Custom CSS ??

Hi there!

Just responded to your ticket at https://uxbarn.ticksy.com/ :)

Hello, For the Kose Theme, Safari on the iPad will not load the Full Screen Slider Images, a loading wheel will Continue forever.

Hi there!

Just wondering what version of the theme are you using? If it is not the latest version (v1.6.1), please firstly update the theme, clear all cache, and test it again.

Could you please also send me the site URL so I can check that?

The Package failed installation, There was not an Auto Update option on the Theme. this is what I see when trying to Update the Theme. “Unpacking the package…

Installing the theme…

Destination folder already exists. /home1/jimrambo/public_html/heartofcapemay/wp-content/themes/Kose/

Theme install failed.”

Please see the detailed steps of how to update the theme in the documentation, under the section of “How to > Update the theme + plugins”.

Note that the doc is right in the downloaded package, in the “Documentation” folder. Just open the “index.html” file with your browser.

Ive got a problem with this theme when i view the theme on my iPad with iOS 9 i can’t see the animation in the background when i try to view it on safari on the pc or macbook then its everything fine also when i look form an android tablet everything is fine only on iPads or iPhones it doesn’t work on my iPad pro with google chrome it works


I am not sure what is the “animation in the background” you mentioned. Did you mean the video background? If so, normally the mobile devices will not allow the video to be autoplayed on the site. You would need to upload the Video Cover Image to make it displayed instead (the option screenshot: http://cl.ly/201E0S1u1900 ).

But if it is something else, could you please elaborate? Could you also send me to site URL so I can check?

Compatible for WP 4.5.1?


Yes, the latest version (v1.6.1) is compatible with WP4.5.1.


Hi all, I want to ask a question: Do This themes have search by keyword?

Hi there!

Did you mean the search widget? If so, yes. You can add the search widget to any of your sidebar using “Appearance > Widgets” menu.

Hi, where can i find the child theme? I know it is better than if i use childtheme. But I not good for build a code. i am not have knowledge in Wordpress code… So, can you give me file Kose child theme? Before I buy it, I saw you write :”Fully support Child Theme” so i think almost all themes nowadays include a child theme. Please help me Thanks.


I just responded to your ticket at https://uxbarn.ticksy.com/. :)


REES_NT Purchased

Hi, I have problem with “Visual Composer”. I can’t edit my old pages… :( When I creating new page “Visual Composer” works. What you suggest? Thanks

Hi there!

Just wondering what version of the theme are you using? If it is not the latest version (v1.6.1), please first update the theme and test it again. The latest version comes with the latest VC so it should help.

Note that, for the instructions of how to update the theme, you can find them in a provided documentation. The doc is right in the “Documentation” folder that is in the purchased package. Just open the “index.html” file with your browser.


REES_NT Purchased

Yes we have old version, but from admin site is not possible to update. If we don’t have active support we still getting new updates?

In the old versions, you would need to update the theme via FTP only. I would suggest:

1. Go to the Downloads page of your account here on ThemeForest.

2. Download the full package of the theme. This will be the latest version package. (Even though you have not yet renewed the support period, you will always get the latest package.)

3. Unzip the package and go to the “Documentation” folder and open the “index.html” file with your browser.

4. Go to “How To > Update the theme + plugins” section in the documentation to follow the steps in there for how to update the theme via FTP.

After updating to the latest version, you can set up the Envato Market plugin (this is included in the latest version) so you will be able to update the theme via WP dashboard in the future. Please read more about this in the same section as 4) mentioned above.

Note: I noticed that your support period has expired, please renew it on the item page here: https://themeforest.net/item/kose-fullscreen-portfolio-wordpress-theme/8114411 for covering the future support.


yoyo33 Purchased

Hello Google Maps Api soon?

If your support period has expired, please extend it on the item page: https://themeforest.net/item/kose-fullscreen-portfolio-wordpress-theme/8114411 then you can open a ticket with your purchase code as usual.


yoyo33 Purchased

So I need to pay 40 € because I upgrade my template and google Maps No fonction… It’s not fair and I disappoint….

I am sad to hear you came to that conclusion. Kindly let me explain more in this situation:

1. First, as I said previously that I could not reproduce that kind of issue on my server here and also, on the demo site, the map is working fine: http://themes.uxbarn.com/wp/kose/contact-us/

Since it is not a general issue and seems to happen on your domain, I requested you the information so I could go and help you check (debug) what happen on your site.

Please keep in mind that this is considered as “support”. Actually, not only the issue like this case, every discussion on the issue between buyer and seller is called “support” and mostly should be done only on the support site here: http://uxbarn.ticksy.com/

2. Second, to make it clear on the above statement, you can read more about the support policy here: https://themeforest.net/page/item_support_policy

If you say that it is not fair for you to pay for renewing the support period, then how can we say to those customers who follow the policy? Is it fair for them that they follow the policy and pay in order to get supported? Don’t you think we have to be fair for them, too?

Please don’t get me wrong. I am always happy to help every customer but, I also believe they should be treated equally based on the same policy. I hope you understand.


For some reason Kose-3 and Kose-4 cause Wordpress to give the following error:

Warning: Cannot use a scalar value as an array in /home2/jltyler/public_html/wp-content/themes/Kose-3/includes/plugin-codes/vc/custom-vc.php on line 605

Warning: Cannot use a scalar value as an array in /home2/jltyler/public_html/wp-content/themes/Kose-3/includes/plugin-codes/vc/custom-vc.php on line 272

Warning: Cannot use a scalar value as an array in /home2/jltyler/public_html/wp-content/themes/Kose-3/includes/plugin-codes/vc/custom-vc.php on line 136

Warning: Cannot use a scalar value as an array in /home2/jltyler/public_html/wp-content/themes/Kose-3/includes/plugin-codes/vc/custom-vc.php on line 605

Fatal error: Unsupported operand types in /home2/jltyler/public_html/wp-content/themes/Kose-3/includes/plugin-codes/vc/custom-vc.php on line 153

The site is not accessible.


Actually, I would strongly recommend having only one folder of the parent theme (which should be “Kose”) in the WP themes path.

Please try removing any other duplicate Kose theme folders in there (except your child theme if there is any) and make sure that the theme is the latest version (v1.6.3) then test it again.

See if it helps.

Hi!, i,m update theme, in http://casapichuana.es, update Visual COmposer too, with a licence, but to make a Post, dont save, only send to review!, some issue knowed? thaks!


I am not sure I understand the question correctly. Did you mean that whether Visual Composer has any issue with the latest theme when making a post? If so, there should not be any issue with the theme v1.6.3.

I noticed that you are using the theme v1.6.1. Please update it to the latest version and test it again if you are currently having an issue.

But if you mean something else, could you elaborate please?

Note: It looks like your support period has expired, please consider renewing it on the item page here: https://themeforest.net/item/kose-fullscreen-portfolio-wordpress-theme/8114411 for covering the item support.

Great theme, really happy with it! Keep up the good work :)

Thank you! Glad to hear you like it! :)


I have just purchased your theme and liked it alot, thank you however i have tried to use Optiontree plugin in another WP theme , although it installed properly when you click on page design, Optiontree options is not there to tweak. I tought you may have any suggestions for me, thanking you in advance.

To show you better this is the screenshot from your software, showing Optiontree options with no problem, however i cant find the same options on the project that i am working on although Optiontree plugin is properly insstalled! http://costakarakoy.com/wp-content/uploads/2014/06/Optiontree-screenshot.jpg


Thank you for the purchase! Happy to hear you like it! :)

The OptionTree plugin only provides functions/APIs for creating custom fields in themes/plugins. It does not include ready-to-use options out of the box. You would need to manually create them.

When i enter the Latitude and Longitude info, page doenst load the goodle map correctly. Google Map shows for a second and then dissapears.I would appriciate if you have any suggestions to solve this problem. Thank you.


Please first make sure that you are using the latest version of the theme (v1.6.4). After that, go to “Theme Options > Google Maps” to add an API key then save. See if this helps.

But if you are at the older version, update it first. For the instructions on how to update the theme, you can find them in the provided documentation. They are under the section of “How to > Update the theme + plugins”.

Note that the doc is right in the purchased package. You can browse to the “Documentation” folder then open the “index.html” file with your browser.