416 comments found.
Unyson plugin is no longer available, therefore I cannot install the demo (which beats the point of purchasing this theme alltogether). What solutions do you have for me to be able to install the demo for the Elementor powered version of Kriya Theme, because I’ve been trying my ass of for 4 hours already…
Hi.,
Sorry for the inconvenience,
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, We import demo data for you.
The link to the online documentation is not working anymore on the support section here in Themeforest.
Hi.,
Thank you for contacting us.
Theme Documentation : https://docs.wedesignthemes.com/kriya/
We would be happy to help out here support@wedesignthemes.com.
Thank you, we look forward to help you!!..
Hi, my file wont upload to our shopify store. We understood to have purchased a shopify theme from you but the download file says its wordpress. what we need is shopify version. Hoow can this get resolved? thanks!
Hi.,
Thank you for contacting us.
You have bought Kriya – Yoga WordPress Theme .
Please purchase the Kriya – Yoga Shopify Theme and send us the purchase code, so that we will refund the Kriya WordPress theme purchase.
We would be happy to help out here support@wedesignthemes.com.
Thank you, we look forward to help you!!..
Thank you so much. I have now also purchased the shopify version. which purchase code? the new one or the one that will be refunded? and do you want that code posted here or sent to email please. Thanks
Hi.,
Please send your refund request via: https://help.market.envato.com/hc/en-us/requests/new
Hi there, I would love to purchase this theme but I would like to know first is colors are entirely customizable ? Can I change any color of any blocks and button to fit my graphic chart ? Thank you a lot Best regards Claire
Hi.,
Thank you for contacting us and showing interest in our theme.
Yes, it is possible to change the color with any section as per your requirement.
Please have a look: https://prnt.sc/1BxxWb94YFPt
Hello – This is a nice looking theme. I’m noticing that on the demo when I click on Home, About, Classes and Poses nothing happens. Is this a bug? Thanks, Anita
Hi.,
Thank you for contacting us and showing interest in our theme.
We have resolved your query kindly check and let us know.
Please have a look: https://prnt.sc/XWTW5dXBUpEt
Demo Site: https://kriyawp.wpengine.com/
Thank you!
Hi, I purchased Kriya theme in May 2020. Why my WPBakery page editor is no longer updated? Do I have to purchase a new license ? Thank you for your reply.
Hi.,
Thank you for contacting us.
Please send your request to us directly at this email support@wedesignthemes.com so that we can send you the updated plugin file.
Have a great day!
hi, how to change the header height? because when i try to increase the logo size using custom css mentioned above, logo overlaps on the slider. can it be corrected if i increase the header height a bit? if yes how to increase the height of the header?
thanks in advance
Hi.,
Thank you for contacting us.
Get into Admin panel > Appearance > Kriya Option > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#logo a {height: 100px;}
Note: You can change the value as per your need.
If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.
Please, can you tell me how to change the preloader image in the Kriya theme? Thank you.
Hi.,
Thank you for contacting us.
Hope that the following screenshot will help you get a clear view.
You can change the pre-loader image. Get into Dashboard > Appearance > Kriya Options > Layout > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.loader-inner > div { background-image: url(http://skillfulhealing.com/wp-content/uploads/2016/12/skillfulhealing-com-logo.jpg); }
Preloader enable / display https://snag.gy/3oKpLj.jpg
Thank you, we look forward to helping you!
Is it compatible with elementor. I want to purchase the theme
Hi.,
Thank you for contacting us.
Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
We have similar theme., Please check fully Elementor Version : https://themeforest.net/item/creedy-religion-charity-wordpress-theme/43482533
Thank you, we look forward to helping you!
When trying to import the demo content with the unison plugin, the following message appears: Failed to insert row from line 97570 into table _fwbk_vvmO1ZWG_aioseo_notifications
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi.,
We have installed the theme and imported the dummy data. Please have a look.
Thank you, we look forward to helping you!
Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
Hi Support Team,
I bought the theme a few days ago, and after installing the demo, I was told that the event calendar function is outdated:
“Regarding your events listing page, the updated version of the events calendar doesn’t support a customized listings page.”
Can you please advise what the best solution for this? Obviously, we can’t leave it outdated.
Thanks,
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Thank you for your response. I already emailed, and was asking for a solution. Is there any way that we can chat directly to find out the best solution in this situation? It would be easier, and save time of both.
I understand that the event calendar now doesn’t support the listing page, but I can’t leave the page incomplete as it is right now. I need to complete and launch the website this week. Let’s discuss to see what we can compromise.
Much appreciate.
Hi.,
We have addressed all of your inquiries and responded to your email. Please take a moment to review our replies and let us know if the issues persist. Your feedback is greatly appreciated.
Thank you!
Regards., DesignThemes
Hey there. Noticed that last update was on november 2022. Are you planning to keep updating and supporting that theme?
Hi.,
Thank you for contacting us.
Our support team currently working on it. You may able to get a demo on this theme with a week.
Hello Support, I would like to install the demo content like is mentioned in section 3 on ” https://wedesignthemes.com/dttheme/kriya/" , but there is always the error massage: “The execution failed. Please check error.log” . How can I fix the problem?, thanks in advance
Hi.,
Thank you for contacting us.
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
thanks for your support, now it is working properly, regards
Hi.,
Hope your issues are solved. If you face any other difficulties kindly contact us.
We hope you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thank you!
Hello, I would like to install the demo content, but there is always the error massage: “The execution failed. Please check error.log” and the frontend is full of errors. How can I fix the problem?
Hi Selldorado.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know the solution.
Thanks!!
Thank you, I’ve sent you the WordPress Login Credentials. I reinstalled the website, so I no longer see an error file with FTP. If you need FTP as well, please let me know.
HI.,
We have imported the demo content for your site kindly check and let us know.
Hope you are happy with our support. Don’t forget to place your worthy ratings. We are awaiting 5-star ratings from your side. if you have a moment kindly rate us. Have a look at the video for the rating process (Refer: https://recordit.co/YqdTBuEJRm ). Hoping for a 5-star rating from your end.
Thank you!
Hi, let me ask a question. I would like to set up a weekly calendar, in which the classes that repeat each week are divided into dates. Can the events calendar plugin within the template make an appointment for these classes?
It would be needed to register for classes (without payment).
Hi Szilnet.,
Sorry for the inconvenience, as of now we don’t have this feature in our theme.
Thanks!!
Hello team, i’m trying to find a way to send you a ticket in your support website but couldn’t find it. I need to sort the events in the shortcode of the WP Bakery but there’s no any kind of option. I need to be able to sort them the way i want. Changed date, name, used custom order plugin, nothing works. Please help
Hi Elninio7.,
1) Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) Kindly share some screenshots or short videos of your query along with the page URL so that we will get a clear understanding of your query and we will assist you with a better solution.
Thanks!!
I updated the php version on my server and the design themes core features plugin has a fatal erroro and is crashing the site – i downloaded the theme here and uploaded the design themes core features from it and same issue – i thought it would be the most recent version here can you send me the updated plugin?
Hi.,
We reply to mail please check
replied
Hi.,
We checked your site and replied to your mail kindly check and let us know.
Thank you!
Hi,
I have trouble with my page, it started to fall apart. I upload the new version of KRIYA, didn’t change anything. So I purchased the new version of WP Bakery. Still have the issue. The WP bakery doesn’t working. I cannot edit my page. I don’t know what is the problem or what sould I do.
Could you help me please? Thank you
Hi!., Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi, I am struggling with Blog Posts and Tribe events on Homescreen. In the blog section I need to write in Blog ID (number), but I can’t find nowhere. so far the same problem with the events. I don’t know what should I write in to show the actual events! Thank you!
Hi,
Thank you so much, you solved my problem!
Hi.,
Hope your issues are solved. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Thank you!
Hi! I am using Kriya for a long time now and it seems that I cannot upload images to the courses anymore (for thumbnail and title). The option is simply gone. When I add a new course now, all I can do is to use an old one, that already has a foto in it and change the text. I also tried to use the title background function (in default options), just to see if this works. But there, when I add a picture, nothing happens. It seems there’s a problem with the pictures. What can I do?
Thanks!
Hi HeikeCossu.,
1) Kindly share some screenshots or short videos of your query along with the page URL so that we will get a clear understanding of your query and we will assist you with a better solution.
2) Your support period has expired. Kindly renew the support period again if you need further support from us, more about support extension can be read here.
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportPlease follow the instructions in the below knowledge base link for extending the theme support.
Please refer: https://support.wedesignthemes.com/knowledge-base/how-to-extendrenew-your-support-period/
Thanks!!
Regards., DesignThemes Support.
Thanks! I bought new support and started a thread in the support forum. Now it says “sender blacklisted” and I cannot reply anymore. Most probably it is because I changed my email address but I had to do so, because my old email doesn’t exist anymore. Can you please check and accept my reply? THANKS!
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
