19 Reviews
The fact that this theme and it is super theme
The speed of reply from the service Product Support is very high
And I deserve 100 stars
For ease of this theme and service
Romzen
Author response
Many thanks
Hi I have bought this theme but i found a big issue in it is the loading problem whole theme load in partially. there are many js and css files which creates many requests due to this facing the theme loading problem
Author response
Hi,
You can send us your demo url. We will check and there will be suggestions to help you improve the load speed for your site
contact.7uptheme@gmail.com
Thank You
theme has many function but also has many bugs, customer support is not good
Author response
Hi,
We have supported all your requirements even with simple customization. Please check and respond to us if there are any problems.
If you have changed in the setting of the Woocommerce that has problems with the site or it does not work properly. Please send us your website info we will check for you.
Thank you!
Support very good
Author response
Many thanks!
Everything is very good
Author response
Many thanks
Manual is not even updated and not detailed.
All the feature is not enabling as well.
Very slow reply, i want refund my money.
Author response
sory. we have a holidday about 4 days, remain 2 days.please give me info site.we will check and support. thanks
Customer support is crap. take ages to reply. very very poor customer service. Themes have so many bugs, No automatic theme update available. Not easy to understand what they are answering. I would never recommend anyone to buy this theme or any other product they launched. i wish i could get a refund. wasted my time
Author response
http://7uptheme.com/wordpress/forum/forums/topic/sv-product-tab-2/
http://7uptheme.com/wordpress/forum/forums/topic/theme-updates/
we already replied on forum about few hours ago. please check.
Thanks you
Customer support is non existent, if you are buying this theme, you will spend a lot of time fixing bugs and trying to configure.
Not all theme options do work, since the framework is bad.
Theme updates are not displaying, child theme is not working /functions.php blank, to many scripts and styles are loading...
I would advise to buy another theme, and don't make the same mistake as i did.
Author response
support none?? can you give me ticket on forum or mail name support?
Thanks
This theme is quite harder to customise, never used so harder theme before. I follow the demo sample to create a similar website included follow all vc css code that demo had created. But at the end, the layout still no working well. Required a lot of coding to customize. feel headache to customize. No recommended, request refund author always find a reason to reject. Feel very bad with their services.
Author response
http://prntscr.com/eumc23
With the support very huge, But I do not know why you don't satisfied. I thinks you need times to understand and operate it.
good luck
by HKar 7 years ago
very difficult theme, never seen like this..
Author response
Hi
Perhap you do not understand about our theme. Let's give us your problem, we'll help you resolve them. As you can see, there is some one rate our product very good. It's great product.
Thanks you.
good job and good support
Author response
Many thank
Fast support, Thank you so much.
Author response
Many thanks!
7uptheme
The design is Amazing but what makes this better is there Support team and they always helping with a Smile!
Thank you guys!
Author response
Many thanks!
Perfect theme, a lot of features on it, good quality design and the most important, a very good and fast support !
Author response
Many thanks!
One of the best woo-commerce enabled themes i have seen on themeforest.
Author response
Many thanks!
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