648 comments found.
your demo site is down
Pls try again. Thanks
Hello i am from team MultiVendorX previously known as WC Marketplace .We have rebranded ourselves .So we have contacted you through mail regarding that.Since we have updated I would like you to check how it works with your theme and update the compatibility. On the basis of that, we will enlist the themes on the priority list.
It will be great if you kindly response back to our mail.
Thx
could you please take a look at my support ticket https://support.kutethemes.com/topic/show-topic/85397
Pls follow the ticket. Thx
Hi, Please reply fast. I want to buy this theme for my client . I have few questions, please reply so that we can buy the theme today: 1. I want to use this for single domain so Regular License will work ? 2. I want to use this theme as a marketplace , is it multi vendor theme ? 3. If it is a multi-vendor theme , I hope i have to buy regular license ?
Hi,
I have replied to you via the PM. Thanks for your purchase!
I want to buy this theme. I hope this is WCFM Marketplace Compatible .. and this plugin is also the part of theme
OK, my theme supports WCFM.
www.gmart.pk website is not looking fine. Why?
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi there, I have your theme but I have problems with the footer. There is no way to make it work, it seems like it lacks of css when you change it,
Also, when you try to change it with elementor, the header disappears, is like elementor takes control of the header en footer and the original header disappears.
I can export and import the footer in elementor and make it work, but I can’t do it for the header.
Any help ??
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
I need multi vendor store. Does this theme work directly or will I need additional plugins or installations?
OK sure you can use the theme. It supports multi-vendors… if you need a Pro version, you need to buy a single license. Thanks!
I am trying to try to enter the support but everything is blocked, what can I do? Thank you
Hi,
My server has been updated. You can submit a ticket now… My supporter replied to you. Pls follow the ticket.
Many thanks for your patience!
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hello,
Please how do I edit Mobile Settings in Kuteshop 3.7.1? I need to change the WordPress Image and Mobile Menu.
Hope to hear from you soonest. Thank you.
Hi
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi,
Why can’t I update my kuteshop theme to 4.0.8, instead it shows the message:
The link you followed has expired. Please try again.
Why is this is so?
I await an urgent response please.
Thank you.
Hi,
You should use the latest version of kuteshop theme. Now it supports Elementor… for more questions, pls submit a ticket. Thanks!
1. Are you saying you will advise me NOT to use the latest version if I am NOT going to use Elementor?
2. Can I still use WPBakery with the latest Kuteshop version (4.0.8)?
Hi,
My theme supports Elementor. You can update it anytime… Thanks!
how to change header background color?
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
the demo link isn’t working
Hi,
It should be OK now. Pls re-check it again. I moved the server… Thanks!
hello, sir i have my marketplace previousely www.prowindowfilms.com, and there is alot of products i am selling. please tell me if i purchase your theme, is there any thing should be heppen issues or losing my old data, products, and settings.??
Hi,
My supporter team can help you to setup the theme. It does not effect to your site. So do not worry. Thanks!
Hello. I have upgrade my website to latest version but my website broken due to two kuteshop toolkit and Ovic addon toolkit
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Hi,
It is not allowing me to submit any ticket.
Hi,
Your purchase code was expired. So you need to extend the support service… So then you can submit a ticket. Thanks!
My website is broken, WPBakery Page Builder is no longer working and the whole structure was damaged.
I see that Elementor doesn’t support the headers that were there before.
Will you force me to build my website again?
Hi,
Which homepage do you use for your site? Could you take one screenshot about the header that you willing to use for your site? So I can update for the theme.
The latest version has been updated with Elementor. Hope that you can use it
Thanks!
Hello, thank you very much for your reply.
On my page I have header 9 applied, I appreciate if you can include it. I share the screenshot, look at it:
https://prnt.sc/4P5wqfIkGDwJAs for Elementor, I can use it without problems.
OK, I will review and add this homepage/header into the theme. Thanks for your comment!
Hello, when will you add the home page?
It would really help me a lot.
Hello, i was using your old version of kuteshop. recently i was trying to update the theme. now the problem is i am unable to customize the header. like i want to place the logo in middle and search box in left. but unable to do that. can you please help me on this?
Hi,
Many thanks for your order!
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
Dear, this theme was purchased by me in 2015. al tried to post there but showing support time expired.
Hi,
OK, you need to extend support to submit a ticket. Thanks!
Fatal error: Uncaught Error: Call to a member function have_posts() on null in /home/manmohn3/domains/manmohni.pk/public_html/wp-content/plugins/kuteshop-toolkit/includes/shortcodes/products.php
After theme update. Two plugins are creating issue. 1- kuteshop-tooltip 2- Ovin Addon Tooltip.
I was creating Ticket on your support but ticket is not creating. Can you please help me urgently.
Hi,
Many thanks for your order!
I am so sorry for delay bcos the Covid-19:
Please login with our support system: https://support.kutethemes.com/
After that: please submit a ticket there and remember to send us the admin login + a FTP account (If possible). Our supporters will guide for you.
Many thanks for your patience!
P/S: your purchase code was expired. So you need to extend it. Thanks!
Hi ! Documentation is down ! Thx
Pls try again. Thanks
