tommusrhodus

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262 comments found.

Hi,

I’m optimizing a website of a client of mine, they use your theme Kyte (website was developed by someone else).

There seems to be a strange bug in the menu – on some pages there is a hashtag (#) automatically generated in the URL. The page is therefore not clickable in the main navigation. This is really an issue, as this happens for example on the contact page. (/#contact).

Could you please explain how to fix this? Thanks!

Best regards,

Peter

Hi Danny,

Thanks for you quick reply!

The guy who developed the website for my client went out of business, so I’m afraid I won’t be able to provide the purchase code (or even the account).

I suppose the issue i’m describing is a known bug? Can I transfer money to get support on this issue? I do really need to fix this issue, as it is hindering website visitors to reach the contact page (which is not a good thing as you can imagine).

Thanks Danny,

Paul

Hi there

As I hope you can appreciate, we cannot provide support if there is no valid license/support period, however what your seeing is correct, just like you see in the demo http://kyte.wpengine.com/

These are internal page links, which you can of course remove/change as you wish under Appearance > Menus in your WP admin :)

Thanks, Danny (TommusRhodus Support)

Hi Danny,

Thanks again for your quick response.

I don’t think you fully understand what I mean. I know I can change the menu and how to do this, and this page is just like all the other pages. It seems like a strange bug. Please check the website:

http://bit.ly/2qro4NF

Click ‘contact’ in the main navigation and you’ll see that nothing happens. On mouse hover you’ll see that the link contains an hashtag, /#contact. I don’t know why the # is included in the URL, this way you can’t reach the page. If you try to reach the contact page from another page (not the home page), the contact page is suddenly reachable and there is no # in the URL. But this is still a problem as many visitors enter the website via the home page.

Could you please help out? Thanks!

Peter

Hi,

I’m optimizing a website of a client of mine, they use your theme Kyte (website was developed by someone else).

There seems to be a strange bug in the menu – on some pages there is a hashtag (#) automatically generated in the URL. The page is therefore not clickable in the main navigation. This is really an issue, as this happens for example on the contact page. (/#contact).

Could you please explain how to fix this? Thanks!

Best regards,

Peter

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