117 comments found.
When purchasing the template, do we have to update all images or can use the template as is with demo content an images and have rights to them included in the site?
Hello,
Please note that the images used on our live demo site are premium (paid) images. As such, you will not receive the exact same images with the demo content. Instead, free alternative images will be provided in place of the paid ones.
Best regards,Cheers from the ThemeStek team
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We had the template though from a while ago and those were the images included when installed
Hello,
Not all images are paid images. So we replaced some of the images. Also we have so many demo sites. If you have question related to some specific image or specific demo images then I can show you which images will be replaced. Please email me at contact@pbminfotech.com so we will reply you with proper details.
Best regards,Cheers from the ThemeStek team
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Hello, I recently purchased this theme, but once I save changes on general settings it gives error making changes and stays on saving mode. https://prnt.sc/E7BdD5s9jHgV
Hello,
This may be a server issue. Please create a support ticket at our support site with your site URL and admin login details so our team can investigate and provide a solution.
Best regards,Cheers from the ThemeStek team
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already did no reply
Hello,
Sorrry for late reply.
I checked and found that all tickets are already replied. Please email us your ticket number at contact@pbminfotech.com so I can track your ticket.
Best regards,Cheers from the ThemeStek team
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Hi dear, the theme is good! I like it so much! However, recently the page builder went wrong, the icon become like this, refer to the link below, may I know why? And how to fix the issue? Thank you!
Screenshot : https://prnt.sc/XYxbtUHz2l--
Hello,
This should not occur. There may be another issue. Please create a support ticket, providing your site URL and admin login details, so our team can investigate and offer a solution.
Best regards,Cheers from the ThemeStek team
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Hi,
I have already bought this theme. Currently, I want to modify the second-footer. I installed the child theme and placed this file in the sidebar-second-footer.php child theme folder. But it does not change as per changes.
Hello,
Please create a ticket on our support site so our team will guide you more on this.
Best regards,Cheers from the ThemeStek team
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We sent two tickets but haven’t received the ticket numbers at our email address. Could you please confirm that you received both?
Thank you.
Hello,
Yes we received your tickets. Also we already sent you email with ticket number. If still not received, then please email us at contact@pbminfotech.com and we will reply you the ticket number again with login details.
Best regards,Cheers from the ThemeStek team
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Hello,
We tried to send you email but it’s revert back with errors. So please make sure you receive our email. Please whitelist our both email addresses contact@pbminfotech.com and contact@pbminfotech.support so you will receive our emails.
Also please contact your server administrator (or email service hosting provider) and make sure you properly set our email addresses in your whitelist section.
After that, please email us at contact@pbminfotech.com so we can reply on it to conform this.
Best regards,Cheers from the ThemeStek team
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I used this theme previously about a year ago and I remember being able to find all of the site’s rows and “blocks” accessible to pick from and paste in any section. I’m using elementor version, how was this done?
Hello,
We need more details. Please create a ticket on our support site so our team will guide you on this.
Best regards,Cheers from the ThemeStek team
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I would like to use this theme on a dev site with a temporary domain for a client. Will I be able to transfer the license once I connect the site to the clients domain?
Hello,
Yes definitely. You just need to unlink from your dev site and link it in the new site.
Best regards,Cheers from the ThemeStek team
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Is there a way to make the images in the Team Member carousel hyperlink to the their bio page as it does when clicking on their name?
Hello,
Yes we can set it too. Our support team will guide you on this. Just open a ticket on our support site so they will guide you.
Best regards,Cheers from the ThemeStek team
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Pre purchase question:
Hi there, I am interested in purchasing your theme for my next project. However, due to the large amount of content that will be present on the website, I will need a Mega Menu. Please can you clarify if the theme comes with mega menu templates and if not, will it support any mega menu plug-ins? Thank you
Hello,
Thanks for asking. The Labtechco theme supports Max Mega Menu plugin and we designed it to match our layout. So you can use this plugin. Also this plugin has lot’s of options to customize.
Best regards,Cheers from the ThemeStek team
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Unable to update theme via WP backend / Envato Market plugin. One year since this was reported and it’s still an issue?
Hello,
Yes currently we are working on permanent solution for this. It will be available within this month.
Actually this is issue with Envato Market plugin. We contacted them for solution but they are not very active. So it was delayed. But now we are working on a permanent solution.
Best regards,Cheers from the ThemeStek team
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Great theme! Well done!
Thanks 
I have a problem, I installed a demo but, but I want to change it, and I can’t find where to delete it to install another demo.
Hello,
Sorry for late reply.
There are some steps to change the demo. Please create a ticket on our support site and send us details so our team will guide you on this.
Best regards,Cheers from the ThemeStek team
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It’s possible with this template import a demo?
Hi,
Yes sure. We are providing option to import dummy data from any demo. You can see this video for steps:https://www.youtube.com/watch?v=ouMueLKgGtM
Best regards,
Cheers from the ThemeStek team
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Hello I am interested in the following theme, please let me know if you can provide child theme, I just want to show my client that how it will looks like with our logo and images.
https://labtechco-demo.pbminfotech.com/elementor-demo3/Hello,
Yes our theme includes child theme too. But you need our theme to show to work child theme too. Please note that child theme can override main theme’s features. So I think you need our theme to showcase.
We recommend you to show our live demo. Or you can take screenhost of our theme and replace the logo.
Best regards,Cheers from the ThemeStek team
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Hello, this theme is compatible with WordPress 6.3.1? Thank you
Hi,
Yes our Labtechco theme is fully compatible with WordPress v6.3.x
Best regards,Cheers from the ThemeStek team
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Hello there!
Is it possible to have the article’s tags at the end of each article? I don’t see them in your demo, there’s only the tag cloud in the sidebar.
Regards.
Hi,
Yes you are right. We missed to add Tags in each article. I will add it and will release a new update. I will let you know once it will be done.
Best regards,Cheers from the ThemeStek team
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That sounds great! Thanks a lot.
Hello, Nice theme. The previews have Shop pages, but when I import a demo site, the Shop pages are missing.
Hi,
Thanks for asking. Yes the shop pages are missing as some users don’t want shop so we removed from demo content. Also the WooCommerce plugin is now has feature to import demo content diretly from the plugin.Just install/activate WooCommerce plugin then follow steps described on the document here:
https://woocommerce.com/document/importing-woocommerce-sample-data/
Best regards,
Cheers from the ThemeStek team
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can i DEV on localhost and already well done. can i deploy to production in one license
Yes you can use one license for localhost-dev and live site.
Best regards,Cheers from the ThemeStek team
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I’ve been using Theme Forest more than 12 years. This is the best support team that I met so far. Fast, to the point, problem solver. Thank you.
Hi,
Glad to hear you like our support. Your comments encourges us for more quality work.
Also I request you to provide us 5-star ratings. This will help us a lot. Here are steps:
Best regards,
Cheers from the ThemeStek team
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I bought the template, but I have a problem when designing a one page, when I touch the menu from the smartphone it takes up half the screen. When you click on an item, it goes to the section but the menu is still visible and occupies everything, so the person does not see that they went to that section since the menu continues to cover it.
Hi,
Yes actually this is bug in our theme and it will be solved with our next update. We are going to update theme in approx 3 to 5 days with other bug solutions.
But you can solve it now. Just create a ticket on our support site and send us details (same as above) so our team will send you updated files. You just need to upload on your server to solve this. You can also send us your site URL with admin login details so our team will directly upload files on your server.
Best regards,Cheers from the ThemeStek team
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Hello, I downloaded the latest update but the menu is still fixed in the mobile version. (I already put OnePage, but it doesn’t work, at least with the Style 3 header) Thanks
Hello,
Make sure that any caching plugin or server side caching is not active. If active, then clear it and disable it.
If still not solved, then we ned to check this directly on your site. Please create a ticket on our support site and send us your site URL with admin login details so our team will check it directly on your site and will provie you proper solution.
Best regards,Cheers from the ThemeStek team
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