63 comments found.
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Thank you for your interest in our themes. This is not a theme suitable for digital products. Regards:VamTam
I like your theme, very interesting. I have some questions.
1) Is it possible to have it in multilingual? I also mean woocommerce, is there a way to have it in multilanguage? (buy now, add to cart, view cart, checkout, I’ll send you a photo:
https://ibb.co/MNq3yD2I want it to be multilingual.
2) How does CLUB work? What are memberships and how do they work? https://lagar.vamtam.com/shop/club/How are requests handled? For example, if the customer chooses 12 bottles a year, how are the bottles shipped? does customer have a subscription?
(there’s no point in writing on paper… i need an automated system)
Is it connected with woocommerce?
Is CLUB compatible with Tutor LMS plugin? For example, by purchasing a certain product CUSTOMER can access video lessons, he can make online calls, unlock WINE LESSONS all via LMS tutor.
Please let me know
HI there, 1. Yes, you need WPML plugin. 2. No it is not connected to WooCommerce and the theme is not compatible with any LMS. Regards: VamTam
Hi guys, i have two problems:
1. I’ve delete cart icon from the header (i dont need it) in elementor i can’t see it, but at the website it still exist. How to delete and turn off cart menu?
2. I had a problems with transparent header and i turned it off somehow whatever… at desktop everything is ok i like the color header but it doesn’t work at mobile devices
Please help!
pt 1 – forget about that, its done 
But don’t why i can’t see mobile header on devices
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Thanks, ticket already submitted
Thanks
Hello, I have a problem with the theme, the design does not display correctly after importing the demo.
I opened a support ticket 5 days ago but the 3 answers I received all recommended the same solution which never worked.
I have to deliver the site to my customer in 7 days and I still haven’t been able to get started.
I’d really like support to come up with a solution quickly, otherwise my customer will be in trouble.
Thank you
Hi there, what is your ticket number? Regards: VamTam
Hi, you don’t mention anything about speed or loading performance on the description of the theme. Did you test theme speed somehow and can give some reference? Thank you
Thank you for your interest in our themes! The best way to get a sence of how the theme is optimised for speed, is to test the Live Demo. Any client should be able to get the same result as long as the hosting is optimised for WordPress. Regards: VamTam
Hi, nice theme. Any idea if compatible with Polylang? If not, is WPML free for one website? Thanks
Hi there, I know people using Polylang but most of them have issues with it. Elementor recommends WPML and there is no free version available for this plugin. Regards: VamTam
Hi and thanks for your reply. You mean you know people using Lagar and Polylang and having issues with it, or having issues with Polylang in general?
Hi, Polyland with Elementor is the problem in general. Thanks
I see. If I buy the theme and test it with Polylang and it doesn’t work well, can I get a refund if I ask for it in a week? I’m asking because I already use Polylang on 20+ Elementor websites and never had problems. So I hope this will be the case too! But need to test first. Thanks
Yes, sure,
great, thanks
Hello, I updated the theme and installed the latest version of WooCommerce (version 7.8.0). Now I get the error that this file is out of date (lagar-child/woocommerce/cart/cart.php version 7.4.0 is out of date. The major version is 7.8.0,).
Where can I get the latest child version?
Thanks Stefan
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, I was wondering if it is possible to include the design files as wel,l for future modifications? Thanks!
Hi there, we don’t provide PSD or other design fiels. Sorry. Regards:VamTam
Hi there, are the “login” and “register” forms as well as “add to basket” design and variations customisable through elementor or do I need elementor pro ? The theme in itself is awesome, I love it. Best, Cedric
Hi there, all themes built by VamTam based on Elementor require Elementor Pro. We’ve tested numerous Elementor extensions, but none comes close to Elementor Pro in terms of functionality, stability, support, and speed. Note that Elementor Pro is a premium plugin, and currently, they don’t offer a license that allows the Theme Author to bundle the plugin with the theme. . You can also use one of the many Elementor Pro GPL Free versions. We have tested our themes with one of the most popular ones – https://proelements.org/ , and the theme is 100% compatible with it. Regards: VamTam
Hi, I am working with a client who bought this theme and I would like to know if there is an option in the configuration to add the link to register or log in to the menu if the user has not already done so, or the link to ‘My account’ if the user is already logged in
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hi I opened a ticket on your support #79126 but I still haven’t received a response. I would like to understand why after your last update Elementor doesn’t work as it should because the contents don’t match between backend and frontend
Hi there, as far as I can see, my colleagues have replied. Thank you for opening a ticket. Please note that the Support team doesn’t have access to this board. VamTam
Hi, 1. I would like to know if it is possible to customize the shop page with thumbnails of the images and prices as for a classic shop. 2. Is it compatible with “Slider revolution”?
Thank you
Thank you for your interest in our themes. 1. Yes it is possible. 2 No we don’t support it. Note that most third party plugins work out of the box. The only difference with supported plugins is that if you run into issues we can’t help. Regards: VamTam
Hi, I updated the theme and installed the latest version of WooCommerce (version 7.4.0). Now I get the error that this file is out of date (lagar-child/woocommerce/cart/cart.php version 7.0.1 is out of date. The major version is 7.4.0).
Where can I get the latest child version from?
Thanks Stefan
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, Elements licence that i generated not working when i install, any idea ?
i have found
I am glad to hear that!
But import data content don’t work : Tiout problem. My server setup is good i’am over the normal recommandation any idea ?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi,
I updated WooCommerce and now I get this message. Where can I get the current child theme?
Thanks. Stefan
lagar-child/woocommerce/cart/cart-totals.php, lagar-child/woocommerce/cart/cart.php version 4.4.0 is deprecated. The major version is 7.0.1, lagar-child/woocommerce/checkout/form-checkout.php, lagar-child/woocommerce/checkout/form-coupon.php version 3.4.4 is deprecated. The major version is 7.0.1,
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
hello I purchased this theme, installed it, but you noticed me inside wordpress that I need Elementor Pro in order to import the demo content. Why is that so? You don’t write it that inside your description before purchase.
Hi there, please read this guide – https://elementor.support.vamtam.com/support/solutions/articles/255530-elementor-pro Regards: VamTam
I am sorry but what is Elementor Pro GPL Free versions?
.
thanks a lot. I installed it but when trying to import demo content I get a critical error on the website and it has to do with the VamTam Importers plugin. Can you help?
WordPress version 6.0.3 Active theme: Lagar Child (version ) Current plugin: VamTam Importers (E) (version 1.1.6) PHP version 7.4.32
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin and FTP credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
It’s ok i fixed it! thanks a lot for your help!!
Hello, I am downloading the theme from Envato, but how can I activate it? Want a purchase code?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Ticket ID : #76811 Thank You
I opened a ticket 3 hours ago, can you check it?
Hello, how can I activate theme downloaded through EE? Thanks!
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, I have some pre-sale questions, please. Firstly, can you tell me if it’s possible to change the white silhouette graphics of the hills & trees that appear on the top & bottom of the page? My client has a unique mountain where his winery is located and I would like to replace it with a new silhouette background design. Lastly, can I upload my own fonts?
Thank you for your interest in our theme! 1 Yes you can change this images. 2. Yes, you can upload your own font. Regards: VamTam
Hello @vamtam! Can you please tell me how do I turn the single product page gallery into the default used by WooCommerce (the one with the thumbs under the slider). Thanks in advance!
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
