95 comments found.
Hello, why I am getting a message There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.
Learn more about troubleshooting WordPress.
Its second time when I am getting this error in PRO elements. First time it killed my website, I reinstalled everything and website is clean and I am getting this error again
Hi there, please open a ticket here – support.vamtam.com The support team doesn’t have access to this board. Regards: VamTam
Hey! What’s going on with your templates? All of my templates have problems scrolling horizontally! The arrows don’t work, they freeze. The problem even exists in your live templates. What’s going on?
Please open a ticket here – support.vamtam.com The support team doesn’t have access to this board. Thanks VamTam
Hi there, if you don’t already own Elementor Pro, you will need to obtain Elementor Pro separately here – https://be.elementor.com/visit/?bta=13981&nci=5757 There are also free GPL alternatives available. Our themes have been tested with one of the most widely used options —https://proelements.org/ — and the theme is fully compatible with it.
Regards: VamTam
Hey, is it possible to receive the design files as well?
Hi there, they are not part of the package, but you can buy them here – https://vamtam.com/services Regards: VamTam
Hello Team, I’m adding more links above, but everything looks crooked. How can I add more links to the menu and keep everything consistent?
https://ibb.co/jPtRwsnQHi there, the support team doesn’t have access to this board. Please open a ticket here – support.vamtam.com. Regards: VamTam
Hi, I’ve just purchased the theme, but it requires Elementor Pro to access the demo import. If that’s the case, why am I paying $90 for your theme?
Thank you for your kind words. Unfortunately, Elementor Pro doesn’t have a decent alternative. You can try the GPL version – https://proelements.org/. Regards: VamTam
Hello,
I have purchased the theme 4 days ago. I could not upload it because of an error. It says htttp detected. I see that it is common problem in this theme. I have also submit a ticket days ago.
You did not solve it yet. Could you help me asap please?
Thanks
Thank you for opening a ticket. My colleagues have replied. VamTam
Hi, i see this message
We detected some problems with your server. This may cause parts of the demo content to not work as expected: Mixed content Detected in s5PRAOq_options table This page was loaded over HTTPS, however URLs using HTTP were found in the database. Please replace all HTTP links with their HTTPS equivalents.
What it means? Where to look ?
Thanks
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi Team, I still have critical problems after your last update!!
Please check and fix it as this problem occurred after your update.
Error message: An error of type E_ERROR was caused on line 42 of the file /www/htdocs/w01cf330/mannis-schnapsideen.de/wp-content/plugins/vamtam-elementor-integration/vamtam-updates/class-vamtam-updates.php. Error message: Uncaught ArgumentCountError: Too few arguments to function Vamtam_Updates_4::plugin_admin_url_on_updates_page(), 3 passed in /www/htdocs/w01cf330/mannis-schnapsideen.de/wp-includes/class-wp-hook.php on line 324 and exactly 4 expected in /www/htdocs/w01cf330/mannis-schnapsideen.de/wp-content/plugins/vamtam-elementor-integration/vamtam-updates/class-vamtam-updates.php:42
Regards Stefan
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hello, after your last update of the lagar theme v. 13.11, a problem has arisen on our site that I had not seen before. When you log in, the critical error from wordpress appears, which by email informs us that this error is generated by your plugin VamTam Elementor Integration. I tried to uninstall it and reinstall it to see if there were any new updates. I update it to version 1.1.5, then I try to log out and log in again and the critical error from wordpress appears again. Can you let me know how to solve this big problem? Thanks
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi, pls the product description is missing form the product page and it has a default text. Where i enable pls not the short product description but the ful description because you have a text there and i cannot see it. PLS its i would really appreciate it if you could hellp. My support has expired but its a simple question for you Many Thanks
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hi team,
after updating Woocomerce I get this message.
lagar-child/woocommerce/checkout/form-checkout.php version 3.5.0 is deprecated. The main version is 9.4.0,
The existing version is out of date! Is there anything new from you?
Regards Stefan
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hello, where can I get the update for the Cild theme?
Can I download this somewhere!
Thanks
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
Hello team, when will this problem be fixed!
lagar-child/woocommerce/checkout/form-checkout.php version 3.5.0 is deprecated. The main version is 9.4.0,
It appeared after the Woocomerce update!
Regards Stefan
Hi there, we will be releasing an update but this notice shouldn’t be causing problems. VamTam
When will you resolve my issue that I cant use the key on one single website because your system is telling that it has been used too much?????
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
Thanks so much!
VamTam
like I already havent 
Thanks
Please help me i’m premium customer, my support is active. please check my ticket and help me.
in the ticket I sent you the admin credentials, all the data to fix my issue.
Please check
I bought your theme 2 TIMES and no one is helping me. I opened the ticket and they says my support has expired. My support has not expired!
why does no one want to help me??
I just renewed everything! Prioritize please, the site is down! I urgently need your help! please fix my issue with Theme!
please help….....I just bought the theme again for the second time.
please help me with this ticket: support.vamtam.com/support/tickets/87032
i’m desperate site is not working
please help me to make site 100% working..
I urgently need your help. Server Error 500 I urgently need your help! Thanks!
Elementor is not compatible with your theme! Please update your theme with latest version of Elementor and WooCommerce.
MY SITE IS BROKEN WITH LATEST UPDATE VERSION:
https://ibb.co/5WffNQzMY SITE IS DOWN, THIS IS NOT NORMAL. i JUST UPDATE YOUR THEME AND RELATED PLUGINS!!
IS VERY URGENT
from the error.log site there are so many things wrong. Can you verify please!
https://ibb.co/HF6vJt3Can you please reply me, thanks so much!
Hi there, the support team don’t have access to this board. Please open e ticket here – support.vamtam.com You don’t need a support licence to report a bug as long as we are able to replicate it locally. Regards: VamTam
please help me with this ticket: support.vamtam.com/support/tickets/87032
i’m desperate site is not working
Hello, I am interested in purchasing your theme. Is it mandatory to have Elementor Pro to install & use the demo content of the theme?
Hi there, yes it is. Regards: VamTam