83 comments found.
I’m interested but it looks like your not supporting the theme anymore?
Tried to contact support at Ticksy support but link is dead. Also, sent message to email address and got no response. Anyone know if there is a way to have the last green link in the navigation bar be the same color as all the other links in the navigation bar (Gray)?
Hi, Plz send details on mail. Mail id is : vinodpal09@gmail.com
Hello,
We are continuously supporting all our themes. You can buy it and feel free to contact us, if you have any questions.
Good day sir! How to change “Per Night” details and put my own? When viewing the rooms after the price info it show the “Per Night” details. E.g $250 per night
Hello,
Thanks for contacting us !!
Please share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Hi. I visit your support site but I see this text; This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy’s support department!
How do you remove or modify the room facility? in Home Rooms?? Thanks
Hello,
Thanks for contacting us !!
Go to the Admin panel => Rooms => Room Capacity.
Looks like your theme support is already expired, please renew it, so you can get continuous support on theme.
Is there any option to change the color of the theme and show logo in the middle ?
Hello,
Yes, You can position the logo in the middle. Thanks
I install theme and after website very slowly. I check and WPBakery Page Builder its is a problem. what can I do?
Please update Theme. It is out of date with current versions of WP and Woo
Hello,
We are working on a theme update and it will be updated soon.
Please update this theme soon. My website is having an interface error. I don’t know anything about code. I can’t fix that.
Hello,
Theme has been updated now !!
Thank you for the new update. I am having an error displaying the photo gallery. When entering the gallery content only displays half of the page. The other half is completely hidden. Can you help me? Thank you.
Здравствуйте! Можно ли обновить WPBakery?
Привет,
Да, вы можете обновить WPBakery, переустановив плагин.
Спасибо
- As I am seeing on demo there is no Adults to add and I thing because of this search availability not working means not showing the search result
- What about the payment gateway integration like; PayU Money, CCAvenue or else ?
- What about the booking confirmation for both Guest and Admin ?
- I am not able to book any room to review the cart system.
Looking forward to your prompt response too to review your support behavior
Thanks
Hello,
Please find our reply below:
As I am seeing on demo there is no Adults to add and I thing because of this search availability not working means not showing the search result [Answer: Please have a look now: http://49themes.com/demos/lakecious ]
What about the payment gateway integration like; PayU Money, CCAvenue or else ? [Asnwer: You would have to use their free add-ons. Please read here: https://wordpress.org/plugins/wp-hotel-booking/ ]
What about the booking confirmation for both Guest and Admin ? [Answer: Both gets an email notification for successful booking ]
I am not able to book any room to review the cart system [Answer: Please have a look now: http://49themes.com/demos/lakecious ]
Thanks !!
Hi, I have 3 questions: 1.- the theme reservation system is compatible with reservations at https://www.booking.com/ 2.- to have 3 languages (English, German and Spanish) can I use the polylang plugin? 3.- where would the menu be displayed to choose the language? Can you show me an example? Thank you
Hello,
1.- the theme reservation system is compatible with reservations at https://www.booking.com/ />
2.- to have 3 languages (English, German and Spanish) can I use the polylang plugin? />
3.- where would the menu be displayed to choose the language? Can you show me an example? [Answer: Kindly check with polylang, this is not related to theme. You can use its shrtcode wherever you want it.]
Thanks !!
And is it compatible with this plugin https://wpbookingcalendar.com/?
Hello,
Theme is compatible with the plugin WP Hotel Booking https://wordpress.org/plugins/wp-hotel-booking/
Hi there! I was wondering if there is a chance of not using the booking system but still use the rooms grid and details and the rest of pages. As the booking system is hold with an esternal service is there a way of adding a script to embed the booking component as well? Many thanks. Vero
Hello,
You would have to embed your booking system by doing changes in code. You would have to overwrite the code of existing plugin code. There is no automatic feature for same.
Thank you
HI can you help me i have error on upload them erorr : Request Timeout Server timeout waiting for the HTTP request from the client.
Hello,
It seems server related problem. Please check your server memory limitation and permissions. Also, share your website URL, wp-admin and FTP details, so we can check and give you solution of your problem.
Thanks !!
Support site / ticket system suddenly not working on existing account https://designarc.ticksy.com/
Hi, Our ticket system has some problem. We are trying to solve it ASAP. But you can send your support mail on : vinodpal09@gmail.com We will help you.
Thanks so much !! DesignArc
Cannot fix the header. Too bad
Do you mean sticky header ? Please elaborate more and give screen shot also. So that we can help you.
Thanks
hello, I have an error in the TMC Data Options, impossible to activate, I got the key right but I have this error .. I do not want to throw the money, which happens?
Warning: require(/home/llosacas/public_html/wp-content/plugins/tmc-data-options/widgets/tmc_Get_In_Touch.php): failed to open stream: No such file or directory in /home/llosacas/public_html/wp-content/plugins/tmc-data-options/init.php.php on line 40
Fatal error: require(): Failed opening required ’/home/llosacas/public_html/wp-content/plugins/tmc-data-options/widgets/tmc_Get_In_Touch.php’ (include_path=’.:/opt/alt/php71/usr/share/pear’) in /home/llosacas/public_html/wp-content/plugins/tmc-data-options/init.php.php on line 40
Hi, Hello,
Please share your website URL, wp-admin and FTP details on https://designarc.ticksy.com/, so we can check and give you solution of your problem.
Thanks !!
any news with the problem that I can’t update wp hotel plugin without breaking all?
Hello,
You need not to update that wp hotel plugin. Please use the version of plugin given with theme.
Thanks !!
SO question, once Visual Composer needs an upgrade do we contact you for that or do we need to then pay for the plugin? ALso how easy is it to “hide” the booking features – especially from the slider – my client doesn’t need it now but will need it later.
Hello,
Theme already have latest version of Visual Composer. You need not to buy anything. You can simple upgrade it.
Please share your purchase code and website details for the verification purpose.
Thanks !!
Hi ! I have bought themes for use but when I got only demo1. So how to get other demos to do my work. Your fast reply will be appreciated
Sorry I see how to load it other demo. But during the import process, images are not load. Images are missing. So now how to do to get images ?
Hello,
Images are not part of the theme, You would have to use your own images. As per the guidance of theme forest, We can’t share the real paid images with theme. We mentioned in description also about images. Plz check. https://i.postimg.cc/bw6wgNPR/screenshot-3499.pngThanks !!
For demo problem. Please share your website URL, wp-admin and FTP details https://designarc.ticksy.com/, so we can check and give you solution of your problem.
Thanks !!
