The code contains a lot of bugs. The support was helping to solve them but there very really too many.
Thanks for your message, not sure what bugs you are pointing here and What all problems you found with theme. It is very easy and user friendly. There are hundreds of satisfied customer using this theme.
Too many bugs while customizing the theme. Also, the theme is not at all versatile in terms of design...
This is very unfortunate to get nategive rating and comments. We are committed to deliver the best services & solution to our clients. We checked that lastly, we replied on your query related to "WPbakey". That plugin is working fine and we also explained how to get its latest version.
Please let us know, what other issues/concerns you have, so we can help you to fix. We would be happy, to provide all possible solution/support on your problems in process to impress you to change your ratings.