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102 comments found.

Sent this via email 4 days ago but never heard back:

Trying to get a website back up and running that uses your Landlr theme. If I renew support, will you be able to assist? Have installed the latest theme and WordPress version. Changed the theme to the WordPress default them so I can get in backend.


Yeah, you can renew support license and contact with our technical team on our support forum

Thanks. Renewed support and submitted a ticket yesterday. Usually take a few days?

It delay because of weekend, you will get reply today

Hello, I’m getting a lot of spam through the built in contact form. How can I add a captcha or something similar to prevent spam? Thanks

This is not favethemes policy, this is Envato policy :)

They introduced the extended support functionality, but will envato suspend you if you help a customer out? I don’t think so.

Hello, use contact form 7 or gravity form, Landlr default form doesn’t have captcha. About the extended support functionality we follow the rules of Envato as well as the rest of our customers. We do not find right to work outside the rules for all those customers who do pay for technical support. Thank you.