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Sent this via email 4 days ago but never heard back:

Trying to get a website back up and running that uses your Landlr theme. If I renew support, will you be able to assist? Have installed the latest theme and WordPress version. Changed the theme to the WordPress default them so I can get in backend.


Yeah, you can renew support license and contact with our technical team on our support forum

Thanks. Renewed support and submitted a ticket yesterday. Usually take a few days?

It delay because of weekend, you will get reply today

Hello, I’m getting a lot of spam through the built in contact form. How can I add a captcha or something similar to prevent spam? Thanks

This is not favethemes policy, this is Envato policy :)

They introduced the extended support functionality, but will envato suspend you if you help a customer out? I don’t think so.

Hello, use contact form 7 or gravity form, Landlr default form doesn’t have captcha. About the extended support functionality we follow the rules of Envato as well as the rest of our customers. We do not find right to work outside the rules for all those customers who do pay for technical support. Thank you.

I love the them and have used it for my Music and Audio Guide site (which is at the top of your list of demo site!). However, in trying to set up a new site a beamsonic.com, I get the following error “Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /www/sites/www.beamsonic.com/files/html/wp-content/themes/landlr/inc/tgm-plugin-activation/class-tgm-plugin-activation.php on line 966”. Can you help me?

you need to update php version, minimum should be 5.6
did you purchased theme? i cannot see purchased label with your name

Thanks, I’ll contact my server folks and make sure they’re running the updated version of PHP. Strange that my existing Landlr “Music and Audio Guide” site, which in on the same server functions just fine. I had a terrible time getting registered with my original account under the username mwaldrep. I purchased the them over a year ago. I couldn’t get an email for my password. Thanks for you help. I love the theme and want to put it to use again.

please open ticket on our support forum https://favethemes.ticksy.com/


pre-sales question, I would like to link the price table with membership tool, how should I do?

You can add custom link, there is option

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You have no ticket opened on our support forum https://monosnap.com/file/eLGCkwhzj3gAjkGhraORbOEpBgVDOj

Just got an email asking for my support ticket ID. Since I purchased it directly and the support site is down, how could I do that.

hi there, I appreciate your ‘how to’ video trip, in fact I would like to inform me how could I insert a many text In a coordinated manner because I didn’t see you in this video using any code for formatting, I believe that more text in price table wouldn’t be formatted, does there any trick around that issue ?

did you buy theme?

not yet, but I saw the video about installation and had a concern about price tables how would it be with a lot of text ?

i don’t think there will be problem


Adigold Purchased

Hey there, How can I add more colors to the templet?

please contact on our support forum