49 comments found.
i can’t seem to edit/ customize anything
Hello,
Thanks for reaching out to us!
Could you please submit a ticket at https://support.themerex.net/ , specify the issue and give us a link and temp access to your site, so we could take a look? Our technical support team is always ready to help you with any difficulties you encounter and provides you with the instructions and tutorials to make the customization process easy and straightforward.
Regards.
Can we customize this Theme. So I just like to know Is there any Android app can go with your wordpress theme ? Because Booking is very important
Hello,
Thank you for getting in touch with us!
Absolutely! The template is fully customizable, flexible, and great to use, so you will be able to easily modify it to your needs and create a truly unique site.
As for Android app, it is not included in the package. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hello Sir, I have few questions before getting this plugin , first – Is it compatible with dokan plugin? If no, then which multivendor plugin can we use for this purpose? Second if we try to convert this cleaning website into app , would we get any issue like layout error or any other kind of?
Hello,
Thank you for taking an interest!
Dokan plugin or any other multivendor plugin is not integrated by default, and we have not tested any with the template. However, you may try using the plugin with the theme. In case some additional stylesheets are needed for its full theme compliance, our Customization studio can create them for you as well as help with your application. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Question before buying:
Nowhere do I see a page where the Booked plugin is included. This plugin was last updated on April 13, 2021. Which is a long time ago.
Not using the Woocommerce plugin?
Is your theme using admin ajax call?
In case if I turn on booked and woocommerce, it would immediately lead to admin-ajax.php error 500, right?
Hello,
Thank you for your interest in our theme!
Booked and Woocommerce plugins are not integrated into the theme by default. You may install them, but additional stylesheets will be probably required. If there is a need our Customization studio can create them for plugins full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Alternatively, please consider these themes with Booked and WooCommerce support:
1-https://themeforest.net/item/gowash-dry-cleaning-laundry-service-wordpress-theme/17050287?s_rank=1
2-https://themeforest.net/item/towny-outdoor-home-services-wordpress-theme/37680813?s_rank=4
Regards.
Theme isn’t updated almost for 2 years. Is it still safe to have it?
Hello,
Thank you for contacting us!
Please note that the template is fully maintained by Our Team and includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date and the website secure. Please review this guide: http://laundry.axiomthemes.com/doc/#theme_update_plugin
To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Currently, we are working on a new theme version. It is at the Testing stage and will be released in a while. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Does this theme work with Booked – Appointment Booking for WordPress | https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968?
Hello,
Thank you for your interest in our theme!
Booked is not integrated into the theme by default. However, you may try using the plugin with the template. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Also, you may consider these WP templates with the Booked plugin included:
1 – https://themeforest.net/item/smartclean-cleaning-company-theme/20493112
2 – https://themeforest.net/item/air-conditioning-company-and-heating-services/18609262
3 – https://themeforest.net/item/plumbing-repair-building-construction-theme/12285911
4 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
Regards.
Looking through the demo site. I like it a lot, but concerned with some elements not showing as responsive in the demo site. Can this be resolved?
Hello,
We appreciate you interest in our theme!
I should say that our theme is fully responsive. Please check the video – https://www.awesomescreenshot.com/video/6236495?key=027caaaa9993b5e00d42948d3293ac9e
In case you have any concerns, please use option “Presales Question” at https://themerex.net/support/ and specify your device and browser. Any screenshots and links are much appreciated. Our Team will be glad to check and answer any questions.
Thank you!
We have an issue with the WP bakery page builder, When we assign role to “cpt_services” from “Role Manager” tab it works, but after few minutes the selected checkbox goes to it’s initial stage which is unchecked, so every time we edit the service from admin we have to re-assign the role and then we can edit the services with the WP bakery page builder.
Also how can we update Visual Composer?
Hello,
Thank you for contacting us!
Please ensure that WPBakery and all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://laundry.axiomthemes.com/doc/#theme_update_plugin
In case the issue persists, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body. Our Team will check it.
Regards.
Bonjour, Est ce que ce thème est compatible avec woocommerce?
Hello,
Thank you for choosing our theme!
Woocommerce plugin is not integrated in the theme by default. You may install the plugin, however you may need to create additional stylesheet for shop/product pages. If there is a need our Customization studio can create them for plugin full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
How can I change the H1 tag in the main page:
Home
Home
h1 class=”sc_layouts_title_caption”>Home</h1
Everytime WP updates it seems that WPbakery crashes. Right now I can’t use version 6.4.2, nothing happens when clicking.
What’s the best way to fix this? Do i have to create always ticket after update so you can send me new version?
Can you upload to theme files after each update? Would be easier…
Hello,
Thank you for choosing our theme!
Please note that the theme includes Themerex Updater plugin allowing you to update all the bundled plugins directly in the Dashboard. Please review the detailed instructions: http://laundry.axiomthemes.com/doc/#theme_update_plugin
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr for WordPress 5.6.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
pre sales question: can we change the header style? any option for that or no? thanks
Hello,
Thank you for your interest in our theme!
Sure. The template includes WPBakery Page Builder. It is a user-friendly visual composer that allows you to create any layout you can imagine with intuitive drag and drop builder. So you will be able to easily replace the content with what you need.
Regards.
Hi, I just can’t find anywhere to edit the header, the business hour and business number..
Hello,
Thank you for choosing our theme!
To edit the header please navigate to Layouts > All Layouts > Header without breadcrumbs > Edit. Here is the screenshot – https://prnt.sc/wl1fp1
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi there, Wanting to buy your theme but need to know about woocommerce. Will it be a problem/conflict?
I need to create 4-5 products.
Hello,
Thank you for your interest in our theme!
Woocommerce plugin is not integrated into the theme by default. You may install the plugin. However, you may need to create an additional stylesheet for shop/product pages. If there is a need our Customization studio can create them for plugin full compliance. To get a quote, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
when updated to wordpress 5.5.1 the page editor blocks changes to normal text, plz inform why wpbakery page buinder is not compatible with wordpress 5.5.1 ?
Hello,
Thank you for reaching out to us! It is enough to update bundled plugins to the latest version to solve this issue. Please use included Themerex Updater plugin to update WPBakery Visual page builder and Essential Grid plugins. Here is the guide: http://laundry.axiomthemes.com/doc/#theme_update_plugin
In case you have any further difficulties with the update, please submit a ticket using option “Presales Questions” at https://themerex.net/support/. This does not require support extension.
Regards
thanks for the reply, ThemeREX Updater not showing under Appearence, seems due to our theme version is 1.2.1 (FOR THEME VERSION 1.2.7 AND ABOVE ONLY!)
UPDATE OPTION 1. UPDATE USING THE THEMEREX UPDATER PLUGINplease suggest what to do
I have downloaded latest theme and updated on my wp installation, essential grid is updated but couldn’t update WPBakery Page Builder
when I click on “Appearance > Install Required Plugins” following page comes
To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?
TGMPA v2.6.1 Return to Required Plugins Installer
on wpbakery knowledgebase link following text appears
How to update and receive support if I do not purchase a direct license? In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.
Update – Now the plugins are updated and no errors showing, FYI did following steps:
(1). Downloaded theme and manually updated theme in wp-admin > Appearance > Themes > Add New
(2). After theme update Appearance > ThemeREX Updater
(3). After above two steps “Dashboard” > “Updates” to update plugins
Thanks & Regards
hi, is tehere an update for wp 5.5 coming soon?
There’s an error when trying to load the preview
{"errors": [{"message":"request is not authorised to be routed"}]}
Hello,
Thank you for contacting us!
Let us have a closer look at the issue. Please provide your website details in the support ticket at https://themerex.net/support/. Our Tech support team will be glad to assist you with any questions like this.
Regards.
Hi. I need to change the language of “services” in the url. I already change language with poedit but can’t find how change the taxonomy in the url. Thanks
Hi,
Thank you for choosing our theme!
You can change services slug in cpt.php file from wp-content\plugins\trx_addons\trx_addons\trx_addons\cpt folder.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ – and get qualified assistance.
Regards.
Hi thanks for your support. Working fine. Now have a second question. I would like to show services pricing without any link…
Great! You’re welcome 
Please submit a support ticket at https://themerex.net/support and send a screenshot of the page/section you want to disable the links for, and our Support team will help you with that. Thank you
Hello, Is it compatible with the WordPress 5.4.1 ?
Your laundry theme is listed on: https://medium.com/best-wordpress-themes/best-themes-for-laundry-shop-6d409b8fbc53 Congratulations!
