120 comments found.
Hi we’re interested in buying the theme, but we would like to know if we can use this to 2 or multiple sites? thanks
Sorry no, one licence is for one site Thank you
Just installed the theme and imported the dummy content. How do you add the animated bubbles in the first theme like the second theme? I first saw this on an HTML version of the same theme but the Wordpress demo didn’t have it. I asked support a pre sales question and they said it’s possible to do the same on WP.
Hi, As the comment are is for only simple problems please open ticket in our support system. Right we are offline but once will be online on 9 am (according to GMT +6 time) we will let you know the system to do it right away… Thank you SmartDataSoft Team
I bought the theme. The theme files are wrong. I can’t license via envato. help please.
Hi,
We are looking into the issue. We will let you know in the ticket as soon as we are done with the issue.
Thank you, SmartDataSoft Team
Hello, What Features/option/fixed you added in latest update ?
Where to Edith the Button on Nav Menu? Is it possible to Link external URL for the button?
Thanks. I found it.
Checked out this theme on mobile, however the order form is not so obvious, is it possible to make a book now or order online button fix at the top page?
Hi,
Currently in our theme design it is not possible. But it can be shown using the custom css.
Thank you, SmartDataSoft Team
hello support, is it possible in the order form put woocommerce, that when a customer click on order that he can choose 3 shirts (example: 1 shirt cost 5$, he choose 3 then 15$) etc, 1 pent, 1 jacket and then come a price , he must pay by credit card and then the order to pick up come to the office after payment. ? my client search a system like this in wordpress. and your theme looks greate but need this answer. regards
When I try to activate my site the popup box just says “Working With Asif…....................”, how do I fix this?
Hi, Please contact with the server support and activate the HTTP referer. Its not activated on your site. Thank you.
Hiii Sir,, I have some question regarding this theme. First, is it compatible with woocommerce and second can we use any multivendor plugin in this theme.
You can use woocomme but it is not for multivendor plugin compatible.
Ummm,, we can’t even use woocommerce product vendors?
Default woocomme you can use,if that include core plugins.
Got it sir, thank you so much for helping and one last thing sir , can we ask users for payment in the order form ? So they can directly buy the service there.
Please check in our site what is available .oder form send email ,no payment from site
Thank you
Hi. I updated to the latest version of the theme but it does not want to be activated.. it connected to my Envato account but then says “my,smartdatasoft.com says “Something Wrong… ” Please advise what I should do to have the theme activated again. Thank you.
Please wait till Friday. From yesterday our team in vacation due to Muslim biggest fastival in our country. After that we will release a new update Thank you for your patience
No problem. Please do get back to me when you’re back. Thank you
Hi. It’s been 2 weeks.. would someone please be able to get back to me re the above. Please advise what I should do to have the theme activated again after updating to the latest version. Thanks.
Hello, Sorry we forget to follow up. as lots of ticket it is difficult for us to reply. Which is out site the support system. Please send your site access from our profile page. Our team will check. The issue which you referred is solved when our office open
Thank you
Thanks. Please can I have the link to your profile page where to submit site details.
Can someone tell me how to install the update on this theme please? Thank you
Hi
Please follow our documentation for that.
https://smartdatasoft.com/docs/laundry-dry-cleaning-services/knowledge-base/how-to-update-theme/
Thank you, SmartDataSoft Team
Hello. I’m interested in purchasing theme, however I’d like to use the HTML copy instead of the wordpress. I purchased a different theme before but you didn’t have it available in HTML and I had to use the WordPress one, so I was wondering if I can get the HTML instead. I’ll pay WordPress theme so that’s no problem. Thanks!
Yes, after purchase open ticket in support. Support team will provide the html Thank you
Hi, the feature image is not showing on all internal pages even after uploading. Can you assist?
I’m waiting for days to get a solution and nobody responded even after opening a ticket. The Breadcamb Background Image is not showing and I already uploaded an image there.
Hello, all our ticket is answered yesterday.please check your spam or after login the support .today is our weekend. If you open at the time of weekend start. You need to wait tomorrow morning Thank you
I opened 3 days ago and there’s nothing on spam folder.
Did you check in the ticket system after login. Give me the ticket no. I will follow up with support team. Thank you
Pre-purchase question: Wanted to confirm that with woo commerce integration, the theme can process online payments as well? Thanks in advance.
Hi,
Yes, You can make online payments with woocommerce plugin for the services.
Thank you, Asif Mahmud, SmartDataSoft Support Team
Hi, hw can I add search lens icon on my header? thanks
You need to modify the header.php file from child theme Thank you
ok can you please modify it for me?
HI, can you please answered to my question? thanks
If you pay for the time of modification we can do it for you. Customization is not free Thank you
How much does it cost?
For our theme customer we will charge $30, for more details contact our support https://support.smartdatasoft.com Thank you
Pre sale question – is this hosted on the client’s hosting like a wordpress plugin? Or is it a hosted service? Is it possible to change the titles around pick up and delivery as drop odd and click and collect will be the only options? thanks.
Hello, on mobile view the website scrolls horizontally as if there is padding pushing it wider than the mobile screen however there isn’t anything that does push it wider on the header, page or footer. Any ideas?
Please check you have put any elements which overflow the width
For any technical help open ticket in our support system Thank you
Hi, we love your theme. Can I ask before purchasing, can I use this theme in my development server and my production server?
Yes, if they are same domain and sub domain you can activated easily. For cross domain you need to deactivated one to activated other site Thank you
is it full laundry management system ? if not is it possible for you guys to do so with paid job ?
Sorry it is not full laundry management system . It is website where you can sale some service via woocommerce
Hello, before i buy, is it possible to make the header transparent (Behind the slider?)
After purchase open ticket in our support system,our support team will help you. Thank you
