30 comments found.
I click theme options and it doesn’t act. None of the functions work, update Wordpress, activate the plugins and update the PHP version
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Hello There,
Please open a ticket at our ticket support system, using http://kodeforest.com/support our representatives are there to help you with this particular issue.
Thank You
Please respond to my ticket. I need the demo content installed ASAP.
Hello There,
Your ticket is already sets as high priority, please wait our team will be in touch with you shortly, they are surely working on it.
Thank You
It’s been 7 days since I opened the ticket let alone the time it’s taken since at first I could not even sign up for your support site. When can I expect this to be resolved?
Hello There,
I am sorry we are not able to locate your ticket can you please provide me your ticket ID so that we could get this done ASAP.
Thank You
hello, I did not get the demo theme options in the package I purchased
Hello There,
Can you please share your WordPress URl And Login details at our ticket support system where our representative look into this issue for you, we are also giving first installation free of cost you can also avail that option.
You can access our ticket support system using http://kodeforest.com/support
Thank You
Kindly help i can’t seem to import the demo
Hello There,
Please open a ticket at our ticket support system and share your WordPress URL and Login details there, our representative will help you with the installation.
You can access our ticket support system using http://kodeforest.com/support
Thank You
I had already opened a ticket kindly check didn’t receive any response.
Hello There,
Can you please give me your Ticket ID let me investigate why you haven’t got reply on it?
Thank You
Support Ticket Opened [#910131]
Hello There,
Thank you so much please be patient i am personally looking into your ticket for you.
Note: Our Support team work from Monday to Friday, and we reply with in 12 to 24 hours it depends on number of tickets we receive, no need to worry our representative are already taken up your ticket.
Kind Regards
Kindly check ticket
please check ticket
please check my ticket
Please check my ticket not heard from you since. It’s urgent.
Hello There,
Our representative has fixed your issue, in our default we have created the slider which stay behind the menu, but we have customize in your setup please reply on ticket if you have any further questions.
Thank You
Dear Support, I intend to buy this theme. It seems that a bug related to demo import was raised by users. is it fixed ? could you confirm.
Hello There,
Yes it is fixed, there was issue with the importer but we fixed it, in case you face any trouble feel free to contact our ticket support system our representatives are there to help.
You can access our ticket support system using http://kodeforest.com/support
Thank You
I tried opening a ticket but I am getting an error message! I purchased the Master Law Agency And Lawyer WordPress Theme yesterday. I cannot seem to import the default demo site. I am getting error messages. I have downloaded all plugins. I dont know what the issue is. Is there a gmail id I can mail to?
Hello There,
You can write us email from our profile is you still not able to sign in to our ticket support system.
Thank You
I have already sent you two emails and I finally also managed to open a ticket. And I have received no response from you guys! It has been almost a week now! And in the meantime my website hangs in limbo – in no man’s land!
Hello there,
Thank you very much for reaching us at our ticket support system our representatives will sort out your issues in next couple of hours hopefully.
Please be patient provide necessary details on ticket so that you can get timely fix.
Thank you
is your theme support RTL?
Hello There,
Yes RTl version is available, feel free to make a purchase in case of any trouble using this theme, contact our support you can contact our support using http://kodeforest.com/support
Thank You
I can’t import the demo.
Hello there,
Please open a ticket at our ticket support system using http://kodeforest.com/support our representatives are there to help.
Thank you
Hi. Can’t import demo data. “Please follow the link in the email to confirm your account and gain access to your tickets.” – your support system didn’t sent me any confirmation letters. I can’t access support system.
Hello There,
Please use Gmail hotmail or yahoo account in order to get quick confirmation.
If you still not able to login our ticket support system you can write us email from our profile.
Thank You
Thank you.
Update the theme with a fix for importing the demo theme, I can not use the demo
Hello There,
Have you opened a ticket at our ticket support system in this regard?
Our representatives are there to help you can access our ticket support system using http://kodeforest.com/support
Thank You
I already asked for the refund!
I cant import the the default demo Theme. Please help me!
Hello There,
Please open a ticket at our ticket support system our representatives are there to help you with the issues you are facing, you can access our ticket support system using http://kodeforest.com/support
Thank You
Where are the “kode-admin-default.txt” files?
Hello there,
Those are not included now a days due to the policy changed by envato. You can open a ticket at our supports form they will provide you the theme options file you want to have.
Thank you.
Hi, KodeForest, would it be possible to have access to a backend admin to see how the pages have been built? Can the theme be deployed as one of the demos so that it can be used right away for customization by the buyer? Does it support and work with VisualComposer? Thanks 
Hello there,
We sorry but we cannot provide you the back end access due to the security reasons but you can message us via the profile we can share you the back end screenshots area. Back end is very easily to build with pre defined page builder elements.
Visual Composer comes up with the theme but it does not support its custom ads on.
Thank you.
Hi,
I just purchased your “The Master Law” theme and I’m having issues with getting the slider to work correctly and the demo to come in completely.
Please help,
thanks, Cliff.
Hello Cliff,
No worries please open a tickey at our ticket support system using hotmail gmail or yahoo email address at http://kodeforest.com/support
Our representatives are there to help you.
Thank you
Nicely done, Good luck with sales
Thank You very much
Beautiful theme! GLWS
Thank You Very Much
Awesome theme! Good luck with sales
Thank you so much for your appreciation
hello: is it possible to make this layout http://kodeforest.net/wp-demo/legalrights/ to be full instead of box?
Hello There,
Yes this can be created, please open a ticket at our ticket support system our representatives are there to help you.
You can access our ticket support system using http://kodeforest.com/support
Thank You
Thanks, I will open a ticket as soon as i get back to my computer. thanks
Didn’t find the theme options pre defined text files
Hello There,
Please open a ticket at our ticket support system our representatives are there to assist you, you can access our ticket support system using http://kodeforest.com/support
Thank You
Hello, if i buy this theme i have the possibilities to us immediately on my site installing in themplate or this theme is only a psd theme for 14$ ? Thanks for answer
Hello There,
Its complete WordPress Theme, this price is for promotional purpose only for first 15 customers. After making a purchase feel free to open a ticket at our ticket support system our representatives are there to provide you installation.
You can access our ticket support system using http://kodeforest.com/support
Thank You
