Could you please guide me on how to disable the autoplay for the Service Carousel Style One in Elementor? Your assistance in this matter would be greatly appreciated.

I understand that your team might be busy, so I’m reaching out here to see if you can provide some quick guidance on where I can find the settings to stop the autoplay or if there’s a custom CSS solution.

Hi, could you provide the update for WPBakery, please ?

Thanks in advance. Maria

I cant get Slider Revolution to load – tried to re-install plug in – manual upload of included sliders – cleared cache… any thoughts?

Hi, could you provide the update for WPBakery, please ?

Thanks in advance. Maria

130fb519-29ad-467d-8db2-38c3e86fac99 – 16 Sep 2023 I tried to download the slider.zip but it says it contains illegal files

Compré el theme para www.pontenaturale.com, pero puedo trabajar la web en localhost o un dominio de trabajo?

This is the error code I am getting The package could not be installed. The theme is missing the style.css stylesheet. Please advise. I have already paid for the theme and would like to get this fixed as soon as possible. Thank you.

Hello, are the stock images included with the theme for usage on our site, with license?

Hello I have disabled the sticky header on my website, yet I have noticed when I scroll on the desktop, it seems to still do something with the header and adds the class ‘sticked in’.

i CANNOT GET THIS TO WORK!! i HAVE TRIED EVERYTHING AND WANT MY MONEY BACK!!!

I am having an issue installing Lawnella theme using word press. When searching for the live demo content plugin, there are only three options from gthe auther and the one I am supposed to install is not there to install.

Hello When using the Lawnella before and after widget, there are before and after buttons/text. Can these default to the lightbox much like when you click on either arrow? It is frustrating because if you click on the text, you are just taken back to the top of the page.

Dear Author’s,

I am writing to you today to request your assistance with regards to two essential plugins on my website: WPBakery and Slider Revolution. Currently, the versions of these plugins included in the theme are outdated, and I kindly request you to update them at the earliest convenience, so that I may benefit from the latest features and security fixes.

As you are well aware, regular updates of these plugins are crucial to ensuring the security and performance of our website. Therefore, I urge you to make these updates available for your theme LAWNELLA as soon as possible.

Additionally, I am also curious about the process of updating the plugins once our support period has expired. It is of utmost importance for the security of our site that we can access updates without having to specifically request them. Could you provide us with information on how you handle plugin updates after the support period has ended? This will help us plan for the ongoing maintenance of our site more effectively.

I sincerely thank you for your attention to this request and your commitment to keeping your theme up-to-date. I truly value your work and support and look forward to your response.

Best regards, Maria Marques

hey good day to you, i was wondering if you could help me by telling me how to edit lawnella – service carousel v1

Hi guys,

I’m having an issue with my menu. When I click on menu item, the submenu should pop up, but instead, the menu closes and the page stays the same, nothing new loads. When I click on the menu again, the sub menu is now visible under the menu item I clicked on originally. Why does the menu close? I’m happy to explain this with a video.

The theme is not working on mobile devices. All the changes I did they don’t show

I am trying to update the theme because it’s not compatible with wp bakery and slider revolution. How to I update it? It seems there is no way to do so.

Hello,

I am using your theme to create a website for one of my clients. I completed the website and I tried to translate it with WPML which you identify as a fully compatible plugin with your theme. My developer and I have spent more than a week debugging all the errors and the missing translations.

Firstly, I contacted them because I thought that the problem is on their side because the plugin couldn’t identify the content. After some unsuccessful attempts to resolve the problems, I provided them with the credentials and I received the following message:

“Hello there,

Thank you for providing the credentials.

We’ve just checked your website, and it seems that the issue is occurring because you have several custom Elementor widgets in the page.

For example, the ‘Lawnella’ ones and ‘Advanced Product Catalog’. In order to properly translate the content inserted in those widgets, you’ll need to register them through an XML code. Please check our documentation showing the step-by-step for this: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

Moreover, what else I would recommend is that you contact the theme and plugin authors and ask them to join our “Go-Global” program. We work with theme/plugin authors to solve compatibility issues between their themes/plugins and WPML.

We’ll take the theme/plugin from the authors, install it on a test server and go through every feature. Sometimes, we need a bit of guidance from the author to cover all plugin functionalities. We are happy to work with any developer who shows interest in this by contacting us through this link: https://wpml.org/documentation/support/go-global-program/.

Can you arouse interest in the authors by letting them know about the program? This will benefit both you and other users of the same theme and plugin.

We’re looking forward to your reply. Thank you.”

We are working on that for 3 days now with no result and of course, I sent it to their support. But I have paid for 2 products (your theme and WPML plugin) which hypothetically are considered compatible, I am paying my developer for overtime to solve this problem and it is not fixed. which makes me unreliable to my client because I passed the delivery deadline.

Could you please tell me why this error occurred and if there is any way to cooperate with WPML support team to solve it?

Thank you

Good morning,

Could you make the update available for Wpbakery and for Slider revolution?

Thanks in advance Maria

Hi. Getting an issue with the Woocommerce product pages. I am using the v3 Header which has all the relevant info now on there, logo, phone number etc. On the woocommerce pages, e.g https://staging.charfleetsfencing.co.uk/product/6ft-x-3ft-closeboard-concave-panel-brown/, it keeps trying to use the v4 header yet I have set the whole website to the v3 header, e.g https://staging.charfleetsfencing.co.uk. Also, the category pages, e.g https://staging.charfleetsfencing.co.uk/product-category/fence-panels/, don’t look anything like the products pages, the CSS is completely messed up.