Web Themes & Templates

Reviews for LeadEngine - Multi-Purpose WordPress Theme with Page Builder

130 Reviews

for Customer Support

Extremely reliable support and updates! If we have an issue we message the team and receive an answer within 24 hours and when I say answer I mean it - not a lot of back and forth BS. This team gives you resolutions!

Author response

Fantastic! We take great pride in delivering our best.

All the best,
Key-Design Team

for Code Quality

SERIOUS SEO, SPEED & UX ISSUES
I have my website bounce rate rocketed from 28% to 60%. Google Page speed insights for the lead engine site itself scores 12/100 for mobile & 37/100 https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.leadengine-wp.com%2F&tab=mobile
I am losing my SEO positions. Tried caching with W3Total Cache, minified all CSS,JS. Compressed the images to the ma. I am even using their recommended hosting SITEGROUND.
The biggest mess is woff icons and font awesome they take forever to request as I could see on the page speed tools.

Author response

Hello,
Regarding your topics/issues:
1) Page speed: Yes the theme requires customizations in order to work at 100% of the potential. This is valid for all WordPress themes. If you already did some configurations we will help you with the other ones. For example, I offered you a solution on this ticket on how to remove/optimize the icons pack: https://keydesign.ticksy.com//ticket/2581995/
2) SEO: WordPress themes are only a framework for building websites. Regarding on-page SEO, it depends on what content you put on your page like headings, keywords density, etc. It has nothing to do with a theme. You can use a plugin like Yoast for that.
3) UX ISSUES: We try to update our themes often and solve all reported issues asap. As we already did on our support platform, we will try to help you with all issues you have, included UX ones.
4) If you really don't like our product, you can issue a refund request here: https://themeforest.net/refund_requests/new

Thank you

for Customer Support

The support has been really great with this theme - especially Bogdan! I'd definitely recommend it and will look to use the theme provider again.

Author response

Fantastic! Thanks for sharing your review with us and the community.

Cheers,
Key-Design Team

for Customer Support

Triple AAA customer support and theme flexibility.

Author response

Fantastic! Thank you for choosing LeadEngine!

for Design Quality

Helpful author, always happy to assist :)

Author response

Awesome! Thank you for sharing!

for Code Quality

After your support runs out, site crashes when WP updates to 5.5 and you are forced to pay for support. This WP update crashed millions of sites and most develpoers fixed it, but leadengine has failed to update their Keydesign plugin which crashes my site and I am forced to pay for support. This kind of issue should be fixed support or not, very very bad stay away is my recommendation.

Author response

Hello,

Our developers pushed a new theme update immediately after the WordPress 5.5 major update. You can check that out with the theme changelog. At this moment there are no reported issues and the theme works properly.

Try following the theme update guide and if issues persist, please use the contact form on our author profile page to reach out to us.

There is no need to renew your support if you keep your website updated. If by any chance you still run into any issues with the new updates, our team will gladly help out.

All the best,
Key-Design Team

for Customer Support

The theme looks amazing and support was good and fast from support team.

Author response

Awesome! Thank you for sharing!

Cause some features didn't work completely like WpBakery Plugin after 1 year and 6 months

Author response

Hello,

Your website hasn't been updated in over 2 years. Once in a while, you need to update the theme and all plugins. You can avoid running into issues if you always keep your website maintained & updated. Update your plugins and schedule regular backups.

Our support team can help out with the update process and give you some tips and instructions on how to do this properly. Feel free to contact us anytime.

Open a support ticket

Thank you,
Key-Design Team

for Customer Support

Best support! Fast and careful!

Author response

Thank you very much for your review!

Cheers,
Key-Design Team

for Customer Support

I'm a WordPress specialist and I use template for more than 10 years now.
That one is really easy to use. There s a lot of functionalities and the support center is really fast.
I'm more than happy with that template !
Thank you very much!

Author response

Awesome! Thank you for choosing LeadEngine!

for Design Quality

Great template. The best ever tried.
Support also great.

Author response

Fantastic! Thanks for sharing your review with us and the community.

Cheers,
Key-Design Team

for Customer Support

Excellent support!

Author response

Awesome! Thank you for sharing!

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