No Support at all now so beware!
Author response
Hi,
Sorry, We’ll check and provide a solution for your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
One of the WooCommerce template over-rides currently in the theme is still at version 2.6.0, while the current version of WooCommerce is up to 3.2.0. Fortunately, there was only a fairly minor change required to bring that over-ride back up to date, but I had to go find the 2.6.0 version on the WC github repo in order to figure out which bits were out of date.
I'm currently discovering that this theme is lacking support for several key features of Sensei. I'm finding myself making more changes to the theme than I would like, in order to get access to those features.
Also note that the
Don't expect this to be a turnkey solution for your website. I'm really disappointed so far.
Author response
Hello @kwileyk,
We are sorry for the problems that are happening to you.
We did not receive any support requests from you, even on our support system and email support: https://oceanthemes.ticksy.com/
We were very fun to be supported you and you will help you problems, please send a ticket about your issues to be supported: https://oceanthemes.ticksy.com/submit/
Thank you
Not compatible with all standard VC functions. No way to choose or change contents of course sidebar and b/c sections don’t have classes defined, can’t easily eliminate with css. No real theme customization options. A handful of the built-in functions for courses don't work at all. This was a total waste of $69 as I essentially have to code and troubleshoot it all myself which defeats the purpose of purchasing a pre-built theme. Developer will not release an update to get this theme up to today's standards.
Decent but needs improvement and more functionalities.
excellent support
Author response
Thank you so much :)
After a very rocky start. OceanThemes has come through and the theme works. I am changing my rating to reflect that the support did get the theme working and that it works as it should.
Thanks for getting it working without PHP errors.
Best service!
I faced a couple of bugs, but the support is great and the same goes for the theme and the speed of the theme.
Keep on the good work!
Fast Load, Good Quality. But the Theme need more Options
