35 comments found.
Hi, is it possible to change all the colours with hex codes?
Hello, Yes, it is possible. You can change the color using the hex code. Thank you.
The Shopify 2 version doesn’t seem to have the “app info” option in the footer, like it did on version of Shopify 1 template. Is that by designed or an error? Thank you.
Hi, Please create a ticket here https://shopibuffet.com/contact/ Thank you.
Does it support Shopify apps such printful, judge.me, avada etc?
Hello,
Yes, this theme is compatible with every Shopify app.
Thanks.
Hi is this work 100% for shopify ???
Hello,
Yes, this updated OS 2.0-compatible Shopify theme is 100% working for Shopify, and many merchants successfully using this theme for Shopify stores.
Thanks.
Hi ! There is an issue with a drop down menu ? My main menu has some under links but the drop down chevron doesn’t work anymore.
Please, contact our support team. They will assist you. Support link – https://go.shopibuffet.com/support
I just bought the theme and downloaded it. It is 60mb. But shopify says Maximum unzip file size is 50 MB. What should I do?
Hi, You uploaded the wrong file. Please extract the downloaded file, then enter the “Theme File Needs to Upload” folder and upload the correct theme’s zip file. Thank you.
Hi,
Is it possible remove reference like “Home->Toys in page?
Yes, it’s possible. If you have any more questions then please contact our support team: https://go.shopibuffet.com/support
Where to modify the mobile logo?
Just purchased! So happy A quick question: shortcodes in the product description don’t work. Nothing appears. Any suggestions?
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
I purchased this theme for Woocommerce. Now I’m going to move to Shopify and discovered this theme available here too! SO happy! Before to buy it, will it be identical to the Woocommerce version?
The design will be the same, but the functionality will be slightly different.
Is it possible to install the christmas preset on a collection page ?
Yes, it’s possible to install the Christmas preset on a collection page.
How would i go about that as when i check in the collection page i dont have a option for it ?
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hi, we have bought your them . But it’s have issues on the dropdown, we have tried to contact you several times, we have created support ticket for several times. But unfortunately we did not get any feedback from you. This is unexceptionable. Please fix the issue on the dropdown asap.
Hello Kristieperry237,
We can’t find any tickets with this name (Kristieperry237). Please create a new ticket, we will fix this problem ASAP. https://shopibuffet.com/theme-support/Thank you.
Just got around to installing this and it’s riddled with bugs.
- Logo won’t update - Comments section with SPAM - Hover over product image with display issues - For some reason strings are appearing backwards - Product colour variants are shocking
Waste of money.
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hi i just installed your demo but i unfortunate cant find a personalisation box for my product page is this available ?
Yeah I got that but ideally I’d like it on the product page.
Is this possible?
This option is not available on the product page. We have added this option to the cart page.
Thanks
You are most welcome. Feel free to contact us at any if need more assistance.
Thank you very much for the help of the technical staff, who helped me solve the problem in a very timely manner, thank you! Nice theme for crafting sites!
You are so very welcome. Thank you so much for your kind words. We are really glad that we were able to assist you.
How to change background of sections, currently no option to do that, nice theme though
Hello digi9creative,
Thank you very much for reaching out.
Great to know that you liked the theme
You can change the background of a section simply by adding a block. For more help, here is a screenshot for you: https://prnt.sc/26bxpaw
Hope it helps!
Warning !!!! Support responds when you ask questions “easy ”.
When there is expertise, the feedback is really bad and unaided for us.
Hello Dorian,
Thanks a lot for your valuable feedback. Sorry for all the inconvenience you had.
We have already fixed the issues you encountered in your store. Actually, the thing is we always try our best to assist our valuable theme users in solving the issues even if the support is beyond the theme support policy. Sometimes, we even help the users with the customization task though it’s not under the support scope. Don’t worry at all. If we can be of any further assistance, don’t hesitate to inform us. We’ll definitely assist you with that.
Hi, let me know if I can upload a custom font ? I have my own font and I want to add it on my Shopify. Thanks for your help
Thanks a lot for contacting us.
Yes, of course, you can upload a custom font to use it on your Shopify store.
Best regards, BootXperts
Hi there, every time I add the theme – the subscribe button says “subscibe” instead of “subscribe” – please inform me of how this can be edited thank you
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Awesome theme, I love everything about it.
update please A small suggestion here, it would be great if you guys can look into it. My customers have been having issue signing up to ours newsletter, I have contacted Shopify for it and this is what we have discovered and concluded after almost a week of looking into the problems. They said the issue has been because of…depreciation of reCaptcha V.2, it is being caused in this case due to code changes in the theme which prevent automatic updates. This is then happening due to the theme not having an updated recaptcha library added to it.
Thank you
Thanks a lot EMJosh
Glad to know that you love our theme.
We highly appreciate your suggestion and of course we’ll take a look into it.
Could you please create a ticket on our support website: https://hasthemes.com/contact-us/
Best regards, Support Team