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feature update: To be able to select new product option via quick view edit in product list. I have over 100 products that have the new image on it, and now as the product is old . I have to manually open each product to select No, for new product and then click update.
Thank you for the great idea. I’ve sent the request to our developers, hope it will be added in one of next updates.
Purchased this theme some years ago and everything was included. Now when trying to update it says external plugins both for Parallax and video background needs to be purchased:
Parallax and video background are default functions of Visual Composer, and you do not need this 3-rd party plugin. Latest versions of all included plugins you may find here https://www.8theme.com/download-plugins/.
Its no longer supports hosted videos or Vimeo videos. Only Youtube videos. Also, Ultimate Addons for Visual Composer is the master plugin that includes many features, including all that are in “Parallax & Video Backgrounds for Visual Composer” plugin.
Legenda theme doesn’t include Ultimate VC Addons plugin by default in the package.
Theme no longer supports hosted videos or Vimeo videos. Only Youtube videos.
We see in the code that these options are coming from Legenda v 1.5 which I purchased some years ago.
I also have screenshots of this to show you. You are selling your theme to customers with the promise that they always will work as long as you update to newest version, but what you don’t say is that you remove several features along the way.
Visual Composer (plugin that is used as main page builder for this theme) released one update a long time ago, that caused the critical compatibility problem and we have had to release theme update without these options to be compatible with. We don’t remove options without good reason.
A friend has been sold this theme by a “web design” company in london and there are errors in it, eg When altering the product banner in theme settings, although it adds the new one chosen the page still shows the demo one which you cannot get rid off = /wp-content/themes/legenda/images/assets/shop-banner.jpg in addition when you add footer widgets these do not line up horizontally but vertically down the page.
1. Please check Theme Options > Shop > Product Page Banner > http://prntscr.com/gxya7w
2. Please read in our doc about footer static block http://www.8theme.com/demo/docs/legenda/#!/footer and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer).
It’s a pity that the template does not have the option of buy now button like eBay that will bring the customer straight to payment
I did sent this comment yesterday
So far there is no answer ?
I am very disappointed with the level of service and lack of attention to your customers and hope for you and for us your customers that you may improve…
Take my apologies for the delay in answering. As a rule, we reply within 1 working day, but it may take more than 24 hours on the weekends.
Thank you for the notice about buy button, but all available functionality for “add to cart” you may see on our demo. Your query requires additional customization, but customizations are not covered under our Support Policy. You can try to use some of the third-party plugins but we can’t guarantee compatibility with our theme.
Thank you for the answer Roze
Even though it does not provide a real answer
A very important option for quick purchase without adding to the basket especially for customers who know the product.
especially for customers who use the mobile
It is more than essential.
We would expect from you as a self-respecting company that is trying to sell templates for e-commerce as well.
To Give a complete and comprehensive solution to there customers
and templates without such an option are kind of disability in the templates and definitely far from perfection !
Especially if the option already exists in in The demo and all that is required is to allow this option
In the your final product. and make a substantial upgrade to your template by giving more value to your customers!
If you are talking about “Buy Now” button on the single product page it’s plugin territory and WC plugin does not have this option by default, unfortunatey. You may try some third-party plugin to add this option, for example, https://wordpress.org/plugins/woocommerce-quick-buy/ or any similar.
I deleted visual composer plugin and now the product image box is gone when I go to add a new product. How do I reinstall it?
You can install plugins manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here -https://www.8theme.com/download-plugins/
thanks. But only layer and revolution is there on your website . I am using 1.2.2 version of visual composer. Is it possible to download from themeforest and update the folder “js” via legenda/js
What version of legenda theme do you use?
Please provide a screenshot of download page that you may see. The latest VC plugin version should be available there.
I am using 3.1. I can;t do screen shots here. This is the text copied and pasted since you don’t belive me.
Available plugins based on your purchases
PLUGIN NAME SIZE ACTION
Layer Slider v 6.6.1
3.84 MB DOWNLOAD
Revolution Slider v 126.96.36.199
7.24 MB DOWNLOAD
I am using a highly customized 3.1 by the way. I know you have newer theme editions.
Please make sure that you registered your legenda theme purchase code on My account page on our site.
Also, provide your nickname on our site so we could check.
Login not working. mypage: http://adler.vn/
At first, make sure that you have My account page.
Also, submit a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ , explain your problem in details and provide wp-admin access in Private Content.
Hi, the latest parent theme update has a bug in Quantity field on Single Product Page.
Could you please provide a screenshot?
Of course https://snag.gy/P2BTNn.jpg
Make sure that you use 3.4 theme version, because we do not have such problem on our test site.
Did you kame changes in template files?
Hi, I would like to understand why I can not have unlimited installations, I never happened with no wordpress themes.
The backend tells me “You have reached the activation number limit.”
According to TF license policy https://themeforest.net/licenses/standard you can use 1 license only for 1 end product/project. You have already used theme license for more than 1 project and need to have individual license for the every end product. If you want to use Legenda for one more project you need to buy the additional license.
When I bought the theme was not specified anywhere, this is okay. It is not even specified in the product page or in the purchase phase.
If you purchase another license for how many installations can be used?
When you buy theme on ThemeForest you accept terms and conditions, so we recommend to read the terms and conditions that you confirming. If you have any questions about License policy contact Envato support because theme authors do not have the deal with it, it’s Envato area. Please note that you may use the 1 license for the 1 end product, we allow activation for 1 production site, 1 dev site and localhost. If you use 1 license more than for 1 end product your license could be locked.
Is anyone else having problems using the sale short code with this theme? It might be a plugin too, But just thought I would ask the Legenda famliy. [sale_products per_page=”120”]
We’ve checked the shortcode and it doesn’t work even with Storefront – official WC theme. This means that problem relates to woocommerce, so you need contact woocommerce support to sort out.
HI there, I have a client that wishes to allow customers to search by “Brand”. I see all the options for searching but the only way i can think of is the brand name goes in as a tag which are not searchable.
Please help, love the theme:-)
Thanks for the comment.
There is not possible to search by brands, but you may add Brands Filter in Shop sidebar http://prntscr.com/h18x8m
Thanks for that…. it’s great having the brands but there isn’t much we can do with it. How can we only show one particular brand when choosing the product element and using the ID for that brand? I cant get this to work im sorry?
Sorry for the delay due to the weekends.
Please create topic on our support forum -https://www.8theme.com/forums/legenda-support-forum/
Looking forward to your topic!
So we can’t do that now obviously?
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please create a support ticket https://www.8theme.com/forums/legenda-support-forum/ and our team will gladly assist you.
Ohh oops, sorry:-) Just created one.
Thanks. We’ll check what can be done to help you.
Hello I would like to buy a new licences for this theme… the thing is that we are developing a website for a client and would like to first upload the same on our demo server like ademo.com/website, which will be like Work in progress and then later once complete would like to make it live on client URL. Can we do that?
Thanks for your interest, appreciate your choice.
You may use the 1 license for 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
Hello Rose thank you for prompt response… so we can use this for 1 dev domain like ademo4.com and complete the website there and once site is complete we can move to the live domain.. correct?
Great.. thank you!
I asked you several times during the years to remove my site from your references. This has not been done.
Since you have had a very unprofessional approach in your customer service towards my cases I do not want you to use my work to sell your theme. I have not approved you to use it in your marketing whatsoever.
Remove it asap or Ill file a demand for it to be removed.
We removed your site from the list if you don’t want to show it there.
You may renew your support from your account on ThemeForest and create the topic on our support forum after this. If you bought theme on ThemeForest you should understand that we are working according to ThemeForest support policy https://themeforest.net/page/item_support_policy
If you do not agree with TF support policy you may contact Envato about this.
Nope, you are not following support policy. 1. Customers that purchased theme before new support policy taken place, goes under the old support policy. This means there is no 6 months limit. 2. You have not asked for permission to use my work in your marketing.
1. All users who bought the theme before the introduction of the new policy (September 1 2015) have unlimited support. If there is an error in our system and you had purchased the theme before that date, provide confirmation and we will change the support period limit for you.
2. Unfortunately, this has happened a long time ago and now there is no way to check. If you assured that this happened without your consent, please take our apologies for this.
1. When talking about it in public forum its a totally different approach from you. I have several times informed you through email that it was purchased 2013-12-27. Which means unlimited support. You haven’t seem to care about this at all.
2. This is also not true. I have several times during the years, and about 10 times last couple of months sent you emails asking to remove it. You have ignored this.
Thank you for the last reply. Yes, sorry for these inconveniences with the product licenses. The delay happened, because our technical support is not available via the emails, and the contact form is mostly for the partnership offers.
We will get back to you in a few minutes via emails. Please, check the inbox.
Hi there, I am using the latest version of WP Bakery page builder and can’t seem to get it inside static blocks?
Ohhhh found it by choosing custom post types:-)
We are glad that you sorted out.
I moved the web to a subdomain and I wanted to do a clean installation in the main domain but I get an error when activating: You have reached activation number limit.
I should be able to activate the template since it is for the same domain …
Please try to activate theme now.
I’ve just bought Legenda for t-shirts shop. Everything is clear for me except one thing. How can I make additional fields with size and colour of t-shirt? Something like http://www.beachcomberjewellery.co.uk/product/dolphin-watching-bangle/
Thank you for purchasing our theme and for reaching us.
Please read how to create variable product https://docs.woocommerce.com/document/variable-product/
Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here, so please create topic on our support forum to further assistance https://www.8theme.com/forums/legenda-support-forum/
Thanks in advance!
HI there, we still working this out How do we have 2 products showing side by side on mobile when the users is in “Shop”. We can set 2 when choosing the product element but obviously the shop page does it’s own thing.
Also, we have chosen the product element and added category ID but got nothing?
ohhhhhh silly me, wrong id field!!! lol Still desperate to sort out the issue with only one product on the screen once outside the home page. 2 products wide is very standard now so if there is anything we can do here that would be much appreciated.
Sorry for the delay due to the weekends.
Please create topic on our support forum -https://www.8theme.com/forums/legenda-support-forum/
Thank you, we look forward to helping you!
Hey 8theme, have you guys thought about improving this theme with the feedback from google pagespeed tools website ? https://developers.google.com/speed/pagespeed/insights/
Legenda theme already optimised and we do not plan for the present make such update. Here you may find main tips to optimize your site – https://www.8theme.com/reply/166965/ In case you need professional help with site optimization you may contact wpkraken team.
I’ve sent your request to our developers, hope it will be fixed.
Bug Alert Please Help!!!
You have a bug, when you add more than 20 menu items in Appearance>Menu
Here is a screen shot http://new.tlfapparel.com/error/error.png
Please submit a topic on our support forum – https://www.8theme.com/forums/legenda-support-forum/
Thanks in advance!
Hi, nice theme. I have some of issues. 1. My logo image in the header is aligned to the left even though I selected the header with the centre alignment for the logo. 2. I want the cart to only show the icon with the price. 3. The installation did not include all the demo content – I want the footer to have random, products, sales products etc 4. The dropdown menu is different from how it is in the demo. Would like to have pictures like you have in the demo in the drop down menu. Thanks.
Thank you for purchasing our theme and for the comment.
Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here, so please create topic on our support forum – https://www.8theme.com/forums/legenda-support-forum/ we will do our best to sort out your issues ASAP.
Hope you understand this matter. Thanks in advance!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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