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2570 comments found.

Hi, today I’ve updated theme and woocommerce to the latest versions. Everything is fine except Shop Sidebar. It disappeared. It doesn’t matter which option on I choose on Products page layout in Theme Options, the sidebar doesn’t appear. What can be wrong?

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please also provide temporary wp-admin and FTP access via the contact form. Thanks in advance.

Regards

Hi, I’ve just send you access data via contact form.

Rose_Tyler

Rose_Tyler Author Team

Hello,

Ok. Let’s continue our conversation via email.

Regards

sam86

sam86 Purchased

Latest update of visual composer combined with latest woocommerce and latest legenda is breaking my site. Woocommerce images are not showing up and cart page gives a 500 error. I deactived all my other plugins and it’s only when I activate visual composer that I get these errors. How do I fix it?

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please make sure that you updated all required plugins https://www.8theme.com/download-plugins/ also check your WP memory limit and PHP version. Let us know results via author contact form on TF – https://themeforest.net/user/8theme

Regards

Fransnl

Fransnl Purchased

Hello,

We do not have support but our page fails with the update of its extension. We have disabled all plugins but the error continues.

We have updated Screet chat Live to 2.6.1. and it throws us problems with:

Warning: Invalid argument supplied for foreach () in /homepages/...../htdocs/Red_de_Tiendas/wp-content/plugins/screets-lcx/core/functions/common.php on line 90

Warning: Can not modify header information – headers already sent by (output started at /........../htdocs/Red_de_Tiendas/wp-content/plugins/screets-lcx/core/functions/common.php:90 ) in /homepages/......../htdocs/Red_de_Tiendas/wp-admin/includes/misc.php on line 1116

We hope you can help us. Thank you a greeting

Hi,

Is there any option to create a menu with the logo in the middle and then menu in the same row on both sides? My logo is nothing like LEGENDA it’s just a little square sign and would work perfect if I can place it right in the middle. Thanks

Rose_Tyler

Rose_Tyler Author Team

Hello,

By default, there is no such possibility.

Regards

Hi, how to export the woocommerce single product custom tab data? I have added images to that and when i change the theme so i lost the custom tab data. how can i export them? thnx

Rose_Tyler

Rose_Tyler Author Team

Hello,

In this case, contact authors of your new theme and ask about creating such feature.

Regards

Hello, Yes i have contacted them and they have this feature in their theme. But still the data is not showing. Can you please help?

OlgaBarlow

OlgaBarlow Author Team

Hello,

You can find custom tab data for single product in wp_postmeta table, global custom tab in wp_options. Make sure that new theme uses the same params.

Regards

Magine

Magine Purchased

Hi, just updated to the latest version from 3.6 and it breaks my site. The footer is all broken up and mixed between the products on the product pages…

OlgaBarlow

OlgaBarlow Author Team

Hello,

If the problem is related to messed up widgets only then go to Appearance > Widgets and just move necessary widgets to appropriate widgets areas. Someties such hapens when you switch themes, strange it happened during update.

If you have any other issues then contact us on support forum and describe all the other problems in more detals, provide link to your site for better understanding.

Regards

Hi there, I can only get one product per row to display for responsive, not two like you have in your demo.

What am i missing? :-)

OlgaBarlow

OlgaBarlow Author Team

Hello,

To show 1 product per row at the shop page for the mobile device (767px and less) add the following code in custom.css or child theme style.css

@media (max-width: 767px){ .products-grid.product-count-3 .product:nth-child(n) { width: 100% !important; } }

Regards

Hi there, thanks for the response, but I am asking about two products per row like your display. Thats what I want, not 1 per row! https://lastwave.com.au/product-category/mens/

We need two per row as per your demo!

Rose_Tyler

Rose_Tyler Author Team

Hello,

Thanks for the link. Please use this custom css code:
@media (max-width: 767px){
.products-grid .product:nth-child(n) {
    width: 50% !important;
}
}

Regards

Hi,

Is there a way to find what site is registered with the theme. I’m trying to use the theme but says i’ve reached my activation number limit.. But i’ve no idea where the theme could be used as I’ve checked all domains and it’s not on any of my sites.

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please contact us via author contact form on TF – https://themeforest.net/user/8theme

Regards

DagSchwab

DagSchwab Purchased

Hi, since the last update we have a problem with the column grid in the product-category-pages. In the backend is the possibility to choose how many items shall be shown in row. And I can do what ever I want – the class of the parent-div is “product-loop products-grid product-count-4”. My wish is to get 3 columns but it doesn’t change the class-output to “product-count-3”.

Can you help me?

Thanks and greetings.

Rose_Tyler

Rose_Tyler Author Team

Hello,

Customize > Woocommerce > Product Catalog > Products per row.

Regards

after updating to woocommerce 3.3.5, I have now internal server error, which just shuts down whole website…...

solved this problem with updating PHP, but now slider revolution gone from home page, and in dashboard its asking plugin activation, because its not activated, I tried to enter my legenda code and it does not work…

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please make sure you updated all required plugins – https://www.8theme.com/faq/ (“How to update plugins included in theme?” and “I have a message about plugins activation. Where can I get purchase code?”)

Regards

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