This author's response time can be up to 1 business day.
Where is the update to fix woocommerce issues? We have been waiting a week!
Please, update your theme to version 1.9. Before update delete wp-content/themes/legenda/woocommerce folder where can be outdated copies of unnecessary old WooCommerce template files. Updated version will be copied with new files, including files for Woocommerce.
I updated the theme. Ajax is now conflicting with the revolution slider upon update.
Have you updated Revolution slider to version 5.2 too? Please, submit a ticket and provide admin panel access (support.8theme.com)
The slider is updated. Same problem. I disables the slider. Even now checkout is not working. Major Problems with this theme.
Please, submit a ticket and provide admin panel access http://support.8theme.com
Updated to 1.9 and i have a blank page on Chrome & Firefox… IExplorer says: http 500 error.
As we have checked in your admin panel:
1) you are using version 1.8 of our theme! You did not update theme.
2) Your site does not work even if the default theme is activated. So your blank page is not related with our theme and especially with our update.Regards
I have a banner ad that I would like to link to all sale items upon click.
I’m having trouble figuring out what the URL would be to link to sale items.
You should create page where display all your sale items (you can use woocommerce shortcode to do this [sale_products per_page=”12”]). Then use this page url.
Fantastic. Thank you! And you’ve led me in the right direction to answer my own further questions… If anyone else is curious about some WooCommerce shortcodes, here is a link to them: http://docs.woothemes.com/document/woocommerce-shortcodes/
You are welcome
Hi 8theme… Any idea why the products are being displayed like this?
We recommend you to update our theme to the last version: http://8theme.com/demo/docs/legenda/index.html#!/upgrade
Hi 8theme. I upgraded to the latest version and was pleasantly surprised that my Home Page wasn’t terribly messed up as it uses Sections. All of my sections are still there.
However, it did mess up the spacing between the Revolution Slider and the banners beneath it, which in turn messed up the shadowing on the Revolution Slider. Can you please take a look?
Also, the link mentioned in my previous comment is still not showing properly:
Thanks in advance for your assistance!
Thanks. I found the Design Options area helpful.
As for the Sale Products page, this is the shortcode I’m using:
[sale_products per_page=”12” columns=”3”]
It looks really messed up. You can even see that products are overflowing outside of the div.
Please, contact us at http://support.8theme.com so we may help you. Provide also the details.Thanks
Hi, I cant remove the sidebar from portfolio page.. no matter what i choose from “sidebar position” it is always on the left.. how can i remove it?
My client’s product images are landscape rather than the square that the theme uses as default. I’ve modified the woocommerce catalog images, product images and thumbnail image dimensions but having problems with the images not showing up correctly in the shop. Product images look fine however category images, and related product images are more portrait than landscape, cutting the images off. Are those image sizes hardcoded somewhere?
This isn’t a cache issue either, I uploaded these images after I made the dimension changes in Woocommerce and it’s still incorrect.
Please ignore this, I found it in theme options.
After uploading legenda_1.9.zip and extracting it in the theme folder. I get a error 500 server error. I have also tried the “add theme” tool within the admin panel and that just seems to fail.
email me for user/pass
Ticket ID #YJS-717-18179 just submitted
We’ll contatc with you in tiket.
Ticket ID: FFW-454-84134
Ticket ID: CVH-307-10102
I’ll try upgrading theme to see if it will resolve issues
Removing Woocommerce file and upgrading solved one problem, but I also need help with the following: Please help.
On Home page:
-There is a gap between the right-hand side product slider (in-front of ”>”)
-How to setup column drop down menu style with image (I tried using the code et-col4 but there was no change in the menu)
On Single Product Page:
-The “Add to Wishlist” heart icon/image is missing
-Window Zoom Effect is not working correctly (The zoom window is too large, how to make it smaller like demo)
-Product gallery photos are not sliding(under large product photo)
-How to display product sizes and colors like on the demo
1) You should have edited code of home page, there was added row withour any content.
2) Watch the video (we have send you the link in ticket)
3) Set recommended options in Wishlist settings Wihttp://8theme.com/demo/docs/legenda/index.html#!/wishlist
4) Send screenshot in ticket for our better understanding.
5) Provide link to such product in your ticket
6) Are you talking about single product page? You should create variable products http://docs.woothemes.com/document/product-variations/
Thank you! I have added screenshots to the ticket. Please review.
I posted a ticket reply. Please review. Thanks
Ok, thanks. Will review that ASAP.
I have sent my FTP info more than once. Please read ALL updated ticket replies before responding to your customers in a rude manner!
BTW, the filename has been changed. The gallery slider still does not work. Please fix.
Your ticket is in proccess now, please, wait for the response. Thanks
I downloaded the license for this purchase and entered the Item Purchase Code into the chat console,general settings ,Item Purchase Key space and it still shows LICENSE IS NOT VALID when I saved changes. Am I using the wrong code,and if so where can I find it? Does anything need to be entered there at all? Thank You Mike
Please, contact us on http://support.8theme.com
What a beautiful theme. I just purchased and have a question. This is in reference to the live demo you have with the full width slider image on the home page (not boxed)
What is the ideal full dimensions of the slider image that is used in the live demo. I want to make sure the images I use have a high enough resolution and are the right dimensions.
Thanks very much
Thank you very much. We have used image 1600×500px.
Hi 8theme, nice update! I have a strong recomendation. It would be really nice to have recent blog post page like hypebeast.com. They have been doing a very good job combining Shop + Blog + Forum, maybe you guys could take a look at them.
Thanks for the good template.
Thanks for your recommendation
By the way, could you provide pt_BR PO file?
Yes, contact us in http://support.8theme.com and we will provide that file.
I have noticed one bug.
Please check your add to cart button. When a product is added to the cart, the cart will show 2 quantity instead of 1 even though the user has only clicked once.
Please, specify what browser do you use? As we cannot replicate such an issue.
“fancy-product-designer-woocommerce-plugin” doesn’t work properly. Can you tell me please how it’ll work. My client purchase this which Item ID: 5888906
Please help me as soon as possible.
Sorry, but we cannot guarantee the stable work of our template with third-party plugins.
I’ve an issue with visual composer. i can create a static block with it, but when I want to modify it, i’ve got “Loading, please wait…” nothing happens, nothing appears, I can’t do anything. Thanks
I’ve the last update of Legenda but it seems to be an update problem of the vc plugin
Will you be so kind to contact us in http://support.8theme.com with the accesses to your admin panel? Thanks
ok done, ticket #KFA-565-20219
I’m waiting for your help, i can’t work on my website with this issue, i lost time….
We have replied to your ticket. Please, check
I don’t have your answer where do you reply ?
Problem is caused by your Backup & Clone Master plugin. Seems Visual Composer is not compatible with tis plugin. Please, deactivate it.
Ok thank you.
Now I’ve another issue : when I add a new product in a category, On the website, the counter next the category name does’nt update.
Please, leave your site link in the ticket so we may check. Thanks
Thanks, the ticket was created today. Will review that ASAP.
Guys, great theme, awesome theme. I love it!
But, I see a lot of questions that I have that are being asked but have no responses only requests that they be asked by making a support ticket.
The Knowledgebase in the Support System is lacking. Please, please, please update the Knowledgebase with the support ticket responses. It will help our situations easily.
Thanks We are working on the redesign of our web-site and fill in the knowledgebase also. Follow us.
Sorry, but we cannot guarantee the stable work of our template with third-party plugins. Please, disable it and check whether the issue remains.
Why my product thumbnail picture cannot appear in my product page and single product page ?
and sign in page did not work. When I clicks “Sign in” it direct to Register page without showing any section to sign in. How to fix this problem ? thanks
In the email should show a special url that direct to sign in.
Please let me know how to fix it too. Thank you.
Do you have the last theme version? Please, submit a ticket http://support.8theme.com/index.php?/Tickets/Submit with the details. Thanks
i still using 1.8. can i direct update ?
Yes, please, follow the instructions: http://8theme.com/demo/docs/legenda/index.html#!/upgrade
How can i change the setting where without login customers also able to view Add Cart button ?
All these opportunities can be implemented via WooCommerce plugin.
a huge YAY!!!! I’ve been waiting for the theme update. Thank you 8theme for all the hard work. Hurrying off to work now.
Many thanks Trying to do our best!
Is your version 1.9 compatible with the latest woocommerce, 2.1.3 ?
Yes of course
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work